{"id":367378,"date":"2026-06-29T07:30:01","date_gmt":"2026-06-29T07:30:01","guid":{"rendered":""},"modified":"2026-06-29T13:57:46","modified_gmt":"2026-06-29T13:57:46","slug":"smartlock-configuration","status":"publish","type":"page","link":"https:\/\/v2charge.com\/be-fr\/zone-de-support\/support-trydan\/smartlock-configuration\/","title":{"rendered":"V2C SmartLock"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-e3a6ec3a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/v2charge.com\/be-fr\/\">V2C<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">V2C SmartLock<\/span><\/span><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-52db0405\"><h1 class=\"uagb-heading-text\">Qu&#8217;est-ce que V2C SmartLock ?<\/h1><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>V2C SmartLock<\/strong> est une nouvelle fonctionnalit\u00e9 du e-Charger Trydan qui permet de d\u00e9verrouiller sans fil le chargeur \u00e0 l&#8217;aide d&#8217;une <strong>e-Key<\/strong>, c&#8217;est-\u00e0-dire un dispositif qui utilise la connectivit\u00e9 <strong>BLE<\/strong> (<em>Bluetooth Low Energy<\/em> ou faible consommation d&#8217;\u00e9nergie Bluetooth). Gr\u00e2ce \u00e0 une montre connect\u00e9e, un bracelet d&#8217;activit\u00e9 physique, un porte-cl\u00e9s ou un v\u00e9hicule \u00e9lectrique comme Tesla Model 3, BYD, vous pouvez d\u00e9verrouiller le chargeur sans avoir besoin de le faire depuis l&#8217;application V2C Cloud, la plateforme web V2C Cloud ou les boutons de navigation du e-Charger. Pour un fonctionnement correct, il est important que le dispositif dispose d&#8217;une adresse MAC statique.<\/p>\n\n<p class=\"wp-block-paragraph\">La technologie <strong>V2C SmartLock<\/strong> du e-Charger permet de gagner du temps et facilite la charge de votre voiture \u00e9lectrique. Il vous suffit d&#8217;approcher l&#8217;e-Key du chargeur pour le d\u00e9verrouiller.<\/p>\n\n\n<div class=\"wp-block-uagb-container uagb-block-87c5a6fa\">\n<div class=\"wp-block-uagb-container uagb-block-2ff110d0 alignwide uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-cd442c87\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-4bb46c59 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png\" alt=\"\" class=\"uag-image-125013\" width=\"50\" height=\"50\" title=\"\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-38de7166\"><div class=\"wp-block-uagb-advanced-heading uagb-block-37ab01f0\"><p class=\"uagb-heading-text\"><strong>NOTE IMPORTANTE :<\/strong> Avant de lier le e-Key, vous devez v\u00e9rifier que la version du firmware du chargeur est la <strong>1.7<\/strong> ou ult\u00e9rieure. Vous pouvez le v\u00e9rifier dans le menu de configuration de l&#8217;e-Charger choisi dans la section &#8216;num\u00e9ro d&#8217;ID&#8217; et si elle est ant\u00e9rieure, <a href=\"https:\/\/v2charge.com\/be-fr\/soporte\/trydan\/actualizar-ultima-version\/\">mettez \u00e0 jour votre chargeur.<\/a> <strong>Pour un fonctionnement correct, il est important que l&#8217;appareil dispose d&#8217;une adresse MAC statique.<\/strong><\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Comment puis-je lier une e-Key avec le chargeur via V2C SmartLock ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Pour lier l&#8217;e-Key \u00e0 votre chargeur, rapprochez le dispositif de votre e-Charger et suivez ces \u00e9tapes dans l&#8217;application mobile V2C Cloud. Dans le cas d&#8217;un v\u00e9hicule \u00e9lectrique, placez le v\u00e9hicule pr\u00e8s du chargeur sans avoir d&#8217;autres dispositifs Bluetooth \u00e0 proximit\u00e9, car l&#8217;e-Charger ajoutera le dispositif le plus proche.<br>De plus, vous devez garder \u00e0 l&#8217;esprit que si le c\u00e2ble est connect\u00e9 au v\u00e9hicule, le chargeur ne se bloquera pas m\u00eame s&#8217;il d\u00e9tecte que l&#8217;e-Key s&#8217;\u00e9loigne, afin que la charge s&#8217;effectue correctement.<\/p>\n\n\n<div class=\"wp-block-uagb-container uagb-block-d62de9bf alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"wp-block-uagb-image uagb-block-14357122 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/cargador-v2c-app.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/cargador-v2c-app.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/cargador-v2c-app.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/cargador-v2c-app.jpg\" alt=\"\" class=\"uag-image-126158\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">1. Ouvrez l&#8217;application et s\u00e9lectionnez le <br>e-Charger.<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-e6248ef4 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-v2c-app.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-v2c-app.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-v2c-app.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-v2c-app.jpg\" alt=\"\" class=\"uag-image-126167\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">2. Cliquez sur le bouton de configuration.<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-18a4c06d wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-e-Keys.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-e-Keys.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-e-Keys.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/configuracion-e-Keys.jpg\" alt=\"\" class=\"uag-image-126231\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">3. Acc\u00e9dez \u00e0 la section<br>&#8216;e-Keys&#8217;.<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-a9483f21 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/activar-e-keys.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/activar-e-keys.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/activar-e-keys.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/activar-e-keys.jpg\" alt=\"\" class=\"uag-image-126240\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">4. Appuyez sur le bouton pour activer <br>les e-Keys.<\/figcaption><\/figure><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b213d7b6 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-a091438f\"><\/div>\n\n\n<div class=\"wp-block-uagb-image uagb-block-d5219a1c wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/agregar-e-key.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/agregar-e-key.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/agregar-e-key.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/agregar-e-key.jpg\" alt=\"\" class=\"uag-image-126249\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">5. Cliquez sur <br>&#8216;Ajouter e-Key&#8217;.<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-9a004a8b wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/nombrar-e-key.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/nombrar-e-key.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/nombrar-e-key.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/nombrar-e-key.jpg\" alt=\"\" class=\"uag-image-126258\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">6. Donnez un nom \u00e0 l&#8217;e-Key et <br>approchez-le de l&#8217;e-Charger.<\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-uagb-image uagb-block-12d38068 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-none\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/e-key-agregado.jpg ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/e-key-agregado.jpg 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/e-key-agregado.jpg 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/e-key-agregado.jpg\" alt=\"\" class=\"uag-image-126267\" width=\"400\" height=\"560\" title=\"\" loading=\"lazy\" role=\"img\"\/><figcaption class=\"uagb-image-caption\">7. e-Key ajout\u00e9. Vous pouvez modifier le nom ou le supprimer quand vous le souhaitez.<\/figcaption><\/figure><\/div>\n\n\n<div class=\"wp-block-uagb-container uagb-block-4a7eefb5\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-b710087c\">\n<div class=\"wp-block-uagb-container uagb-block-feea8d91 alignwide uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-42c44969\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-49974901 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png\" alt=\"\" class=\"uag-image-125013\" width=\"50\" height=\"50\" title=\"\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-74853d43\"><div class=\"wp-block-uagb-advanced-heading uagb-block-814d5565\"><p class=\"uagb-heading-text\">Si vous ajoutez l&#8217;appareil via la plateforme web et que vous le scannez avec une application NFC, vous devez garder \u00e0 l&#8217;esprit que parmi les six paires de caract\u00e8res qui apparaissent, vous ne devez introduire que les 5 premi\u00e8res pour un fonctionnement correct.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-415d765e\"><h2 class=\"uagb-heading-text\">Comment puis-je faire en sorte que ma voiture se comporte comme une e-Key ?<\/h2><\/div>\n\n<p class=\"wp-block-paragraph\">Certaines voitures disposent de balises Bluetooth pour l&#8217;ouverture des portes de garage ou d&#8217;autres utilit\u00e9s. Parmi les mod\u00e8les de voitures \u00e9lectriques les plus achet\u00e9s, nous avons Tesla et BYD. Approchez votre v\u00e9hicule le plus possible de votre chargeur, en d\u00e9sactivant tous les dispositifs Bluetooth \u00e0 proximit\u00e9 (t\u00e9l\u00e9phones, bracelets, iTags avec IP statique). Recherchez des dispositifs et le point de recharge trouvera votre voiture.<\/p><\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-c6f38013 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"wp-block-uagb-advanced-heading uagb-block-6963d70c\"><h2 class=\"uagb-heading-text\"><strong>Avez-vous besoin d&#8217;un support technique ?<\/strong><\/h2><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-408243eb\"><p class=\"uagb-heading-text\">R\u00e9solvez votre incident instantan\u00e9ment via notre Chat avec IA. Si cela n&#8217;est pas r\u00e9solu, g\u00e9n\u00e9rez une demande dans le Centre de Support Technique et nous vous contacterons d\u00e8s que possible pour vous offrir la meilleure solution.<\/p><\/div>\n\n<div class=\"wp-block-uagb-info-box uagb-block-12e3cf1c uagb-infobox__content-wrap  uagb-infobox-icon-left uagb-infobox-left uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin ai-chatbot-button\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/01\/support-ai-chatbot.png\" alt=\"\" width=\"20\" height=\"19\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/v2charge.com\/be-fr\/v2c-support-web\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Demandez \u00e0 notre Chat avec IA<\/span><\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-ba1e67d1\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \"><div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-23cfb623 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Contactez le Support Technique<\/div><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Qu&#8217;est-ce que V2C SmartLock ? V2C SmartLock est une nouvelle fonctionnalit\u00e9 du e-Charger Trydan qui permet de d\u00e9verrouiller sans fil le chargeur \u00e0 l&#8217;aide d&#8217;une e-Key, c&#8217;est-\u00e0-dire un dispositif qui utilise la connectivit\u00e9 BLE (Bluetooth Low Energy ou faible consommation d&#8217;\u00e9nergie Bluetooth). Gr\u00e2ce \u00e0 une montre connect\u00e9e, un bracelet d&#8217;activit\u00e9 physique, un porte-cl\u00e9s ou un &#8230; <a title=\"V2C SmartLock\" class=\"read-more\" href=\"https:\/\/v2charge.com\/be-fr\/zone-de-support\/support-trydan\/smartlock-configuration\/\" aria-label=\"Read more about V2C SmartLock\">Read more<\/a><\/p>\n","protected":false},"author":400,"featured_media":170354,"parent":367316,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-367378","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>V2C SmartLock - V2C<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/v2charge.com\/be-fr\/zone-de-support\/support-trydan\/smartlock-configuration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V2C SmartLock - V2C\" \/>\n<meta property=\"og:description\" content=\"Qu&#8217;est-ce que V2C SmartLock ? V2C SmartLock est une nouvelle fonctionnalit\u00e9 du e-Charger Trydan qui permet de d\u00e9verrouiller sans fil le chargeur \u00e0 l&#8217;aide d&#8217;une e-Key, c&#8217;est-\u00e0-dire un dispositif qui utilise la connectivit\u00e9 BLE (Bluetooth Low Energy ou faible consommation d&#8217;\u00e9nergie Bluetooth). Gr\u00e2ce \u00e0 une montre connect\u00e9e, un bracelet d&#8217;activit\u00e9 physique, un porte-cl\u00e9s ou un ... 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