{"id":367514,"date":"2026-06-29T07:30:01","date_gmt":"2026-06-29T07:30:01","guid":{"rendered":""},"modified":"2026-06-29T14:34:33","modified_gmt":"2026-06-29T14:34:33","slug":"fonctionnement-du-tpv","status":"publish","type":"page","link":"https:\/\/v2charge.com\/be-fr\/zone-de-support\/fonctionnement-du-tpv\/","title":{"rendered":"Fonctionnement du TPV"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-e3a6ec3a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/v2charge.com\/be-fr\/\">V2C<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">Operation of the POS<\/span><\/span><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-52db0405\"><h1 class=\"uagb-heading-text\">Qu&#8217;est-ce que c&#8217;est et comment fonctionne le TPV ?<\/h1><\/div>\n\n<p class=\"wp-block-paragraph\">TPV est notre <strong>nouveau terminal de paiement<\/strong>, int\u00e9gr\u00e9 dans <strong>Pole Pro<\/strong> pour faciliter encore plus le paiement par <strong>carte de cr\u00e9dit ou de d\u00e9bit<\/strong>. Sans abonnements, sans applications et sans complications. Le nouveau mode de paiement de V2C Payments est con\u00e7u pour simplifier et faciliter la recharge des v\u00e9hicules \u00e9lectriques, la rendant plus accessible tant dans les lieux publics que priv\u00e9s.<\/p>\n\n<p class=\"wp-block-paragraph\">Maintenant, avec le e-Charger Pole Pro, vous pouvez <strong>mon\u00e9tiser votre chargeur de la mani\u00e8re la plus simple<\/strong>. Ce syst\u00e8me de paiement int\u00e9gr\u00e9 permet \u00e0 d&#8217;autres utilisateurs de l&#8217;e-mobilit\u00e9 de profiter de votre e-Charger sans avoir besoin d&#8217;applications ou d&#8217;enregistrements pr\u00e9alables, ils paient simplement et chargent.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-fc8cc1d7 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><iframe loading=\"lazy\" class=\"tpv-video\" width=\"560\" height=\"600\" src=\"https:\/\/www.youtube.com\/embed\/4rurgA2YQ50?si=4lzd8p2AJ3Xjeae3\" title=\"Lecteur vid\u00e9o YouTube\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n\n<style>\n.tpv-video{\nborder-radius: 20px;\n}\n@media only screen and (max-width: 976px){\n.tpv-video{\nheight: 350px!important;\n}\n}\n<\/style><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-dfb1d7c5 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-separator uagb-block-ff6ecbbb\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-415d765e\"><h2 class=\"uagb-heading-text\">Fonctionnement pour les utilisateurs<\/h2><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-9e95494c\"><h3 class=\"uagb-heading-text\">\u00c9tape par \u00e9tape pour charger votre v\u00e9hicule avec TPV<\/h3><\/div>\n\n<p class=\"wp-block-paragraph\">TPV permet \u00e0 tout utilisateur de <strong>charger de mani\u00e8re plus simple et rapide<\/strong>.<\/p>\n\n<div class=\"wp-block-uagb-info-box uagb-block-2fb88c6e uagb-infobox__content-wrap  uagb-infobox-icon-left uagb-infobox-left uagb-infobox-stacked-tablet uagb-infobox-image-valign-top acordeon-tpv\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/numero-uno.png\" alt=\"\" width=\"30\" height=\"30\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><p class=\"uagb-ifb-desc\">Pour commencer, <strong>connectez le c\u00e2ble de votre v\u00e9hicule \u00e9lectrique \u00e0 une des prises disponibles sur Pole Pro<\/strong>. C&#8217;est la premi\u00e8re \u00e9tape essentielle pour d\u00e9marrer la charge de votre voiture.<br><strong>V\u00e9rifiez que votre v\u00e9hicule est correctement connect\u00e9<\/strong> et que l&#8217;indicateur en bas de l&#8217;\u00e9cran le plus proche de la prise choisie s&#8217;affiche en vert. De plus, au lieu de &#8216;libre&#8217;, il devrait indiquer &#8216;connect\u00e9&#8217;, ce qui confirme que tout est pr\u00eat \u00e0 continuer.<\/p><\/div><\/div>\n\n<div class=\"wp-block-uagb-info-box uagb-block-e79fbc24 uagb-infobox__content-wrap  uagb-infobox-icon-left uagb-infobox-left uagb-infobox-stacked-tablet uagb-infobox-image-valign-top acordeon-tpv\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/numero-dos.png\" alt=\"\" width=\"30\" height=\"30\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><p class=\"uagb-ifb-desc\"><strong>Sur l&#8217;\u00e9cran du chargeur, les tarifs en euros par kW et par heure seront affich\u00e9s<\/strong>, vous indiquant \u00e9galement de <strong>rapprocher votre carte du terminal de paiement<\/strong>. Cela vous permettra de conna\u00eetre le co\u00fbt exact de la charge avant de continuer*.<\/p><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-container uagb-block-83e4d2ae default uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-ef18bae5\">\n<div class=\"wp-block-uagb-image aligncenter uagb-block-e2135782 wp-block-uagb-image--layout-default wp-block-uagb-image--effect-static wp-block-uagb-image--align-center\"><figure class=\"wp-block-uagb-image__figure\"><img decoding=\"async\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png ,https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 780w, https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png 360w\" sizes=\"auto, (max-width: 480px) 150px\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/icon-important.png\" alt=\"\" class=\"uag-image-125013\" width=\"50\" height=\"50\" title=\"\" loading=\"lazy\" role=\"img\"\/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5e01c4d4\"><div class=\"wp-block-uagb-advanced-heading uagb-block-c31a64a4\"><p class=\"uagb-heading-text\">Lors du paiement, <strong>un montant provisoire sera retenu sur votre carte<\/strong>. Cependant, seul le montant exact correspondant \u00e0 l&#8217;\u00e9nergie que vous avez utilis\u00e9e pour charger votre v\u00e9hicule sera factur\u00e9.<\/p><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-uagb-info-box uagb-block-47c5cf93 uagb-infobox__content-wrap  uagb-infobox-icon-left uagb-infobox-left uagb-infobox-stacked-tablet uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin acordeon-tpv\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/numero-tres.png\" alt=\"\" width=\"30\" height=\"30\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><p class=\"uagb-ifb-desc\"><strong>Si le paiement est correct, la charge commencera<\/strong> et l&#8217;\u00e9cran indiquera le temps de charge, l&#8217;\u00e9nergie et la puissance consomm\u00e9es. <strong>L&#8217;indicateur en bas de l&#8217;\u00e9cran doit appara\u00eetre en bleu avec le message &#8216;en charge&#8217;.<\/strong><br>Si le paiement n&#8217;est pas trait\u00e9 correctement, le syst\u00e8me red\u00e9marrera automatiquement le processus.<\/p><\/div><\/div><\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-dcbcdbda default uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-f35922e9\">\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"wp-block-uagb-image-gallery uagb-block-7c3fd192     \"\n\t\t\t\t\t\tstyle=\"\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery spectra-image-gallery__layout--carousel\">\n\t\t\t\t\t\t\t\t<div class=\"uagb-slick-carousel uagb-block-7c3fd192\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-wrapper\" data-spectra-gallery-image-id=\"175098\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-cargando.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-cargando.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-cargando.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-wrapper\" data-spectra-gallery-image-id=\"175108\">\n\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media spectra-image-gallery__media--carousel\">\n\t\t\t\t<picture>\n\t\t\t\t\t<source media=\"(min-width: 1024px)\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-carga-finalizada.jpg\">\n\t\t\t\t\t<source media=\"(min-width: 768px)\" srcset=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-carga-finalizada.jpg\">\n\t\t\t\t\t<img decoding=\"async\" class=\"spectra-image-gallery__media-thumbnail spectra-image-gallery__media-thumbnail--carousel\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/qr-informacion-carga-finalizada.jpg\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t<\/picture>\n\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-blurrer\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"spectra-image-gallery__media-thumbnail-caption-wrapper spectra-image-gallery__media-thumbnail-caption-wrapper--overlay\"><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-99878bcf\"><div class=\"wp-block-uagb-advanced-heading uagb-block-4e7dff0c\"><h3 class=\"uagb-heading-text\">Contr\u00f4le de charge pour les utilisateurs<\/h3><\/div>\n\n<p class=\"wp-block-paragraph\"><strong>En tant qu&#8217;utilisateur, vous pouvez superviser l&#8217;op\u00e9ration \u00e0 tout moment de mani\u00e8re simple et confortable, en scannant simplement le QR qui appara\u00eet \u00e0 l&#8217;\u00e9cran pendant la charge.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"> pendant que votre v\u00e9hicule se charge, vous pourrez voir la puissance, les kWh accumul\u00e9s, le temps \u00e9coul\u00e9 et le co\u00fbt approximatif en euros.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00c0 la fin de la charge, tous les montants totaux seront affich\u00e9s, et vous aurez la possibilit\u00e9 de t\u00e9l\u00e9charger la facture d&#8217;un simple clic sur le bouton &#8216;T\u00e9l\u00e9charger la facture&#8217;.<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-95e7e532\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-c374bc71\"><h2 class=\"uagb-heading-text\">Fonctionnement pour le promoteur<\/h2><\/div>\n\n<p class=\"wp-block-paragraph\">Le TPV est l&#8217;un des syst\u00e8mes de paiement int\u00e9gr\u00e9s dans notre plateforme V2C Payments. <strong>Pour configurer et personnaliser votre e-Charger, il vous suffit d&#8217;acc\u00e9der \u00e0 la section <a href=\"https:\/\/v2charge.com\/be-fr\/soporte\/v2c-cloud\/configuracion-v2c-payments\/#promotor-payments\">promoteur de V2C Payments<\/a>.<\/strong><\/p><\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-c6f38013 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"wp-block-uagb-advanced-heading uagb-block-6963d70c\"><h2 class=\"uagb-heading-text\"><strong>Avez-vous besoin d&#8217;un support technique ?<\/strong><\/h2><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-408243eb\"><p class=\"uagb-heading-text\">R\u00e9solvez votre incident instantan\u00e9ment via notre Chat avec IA. Si cela n&#8217;est pas r\u00e9solu, g\u00e9n\u00e9rez une demande dans le Centre de Support Technique et nous vous contacterons d\u00e8s que possible pour vous offrir la meilleure solution.<\/p><\/div>\n\n<div class=\"wp-block-uagb-info-box uagb-block-12e3cf1c uagb-infobox__content-wrap  uagb-infobox-icon-left uagb-infobox-left uagb-infobox-image-valign-top wp-block-uagb-info-box--has-margin ai-chatbot-button\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-image-content\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/01\/support-ai-chatbot.png\" alt=\"\" width=\"20\" height=\"19\" loading=\"lazy\"\/><\/div><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/v2charge.com\/be-fr\/v2c-support-web\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Posez votre question \u00e0 notre Chat avec IA<\/span><\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-ba1e67d1\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \"><div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-23cfb623 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Contactez le Support Technique<\/div><\/a><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Qu&#8217;est-ce que c&#8217;est et comment fonctionne le TPV ? TPV est notre nouveau terminal de paiement, int\u00e9gr\u00e9 dans Pole Pro pour faciliter encore plus le paiement par carte de cr\u00e9dit ou de d\u00e9bit. Sans abonnements, sans applications et sans complications. Le nouveau mode de paiement de V2C Payments est con\u00e7u pour simplifier et faciliter la &#8230; <a title=\"Fonctionnement du TPV\" class=\"read-more\" href=\"https:\/\/v2charge.com\/be-fr\/zone-de-support\/fonctionnement-du-tpv\/\" aria-label=\"Read more about Fonctionnement du TPV\">Read more<\/a><\/p>\n","protected":false},"author":400,"featured_media":170354,"parent":367332,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-367514","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fonctionnement du TPV - V2C<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/v2charge.com\/be-fr\/zone-de-support\/fonctionnement-du-tpv\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fonctionnement du TPV - V2C\" \/>\n<meta property=\"og:description\" content=\"Qu&#8217;est-ce que c&#8217;est et comment fonctionne le TPV ? TPV est notre nouveau terminal de paiement, int\u00e9gr\u00e9 dans Pole Pro pour faciliter encore plus le paiement par carte de cr\u00e9dit ou de d\u00e9bit. Sans abonnements, sans applications et sans complications. Le nouveau mode de paiement de V2C Payments est con\u00e7u pour simplifier et faciliter la ... 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