1. ## Informace o V2C\n<\/p>\n
Co je V2C?<\/strong> Jak\u00e9 je telefonn\u00ed \u010d\u00edslo na V2C?<\/strong> Jak mohu kontaktovat V2C?<\/strong> Kde mohu koupit produkty V2C?<\/strong> Jak kontaktovat obchodn\u00ed odd\u011blen\u00ed V2C?<\/strong> Pot\u0159ebuji kontaktovat technickou podporu, jak na to?<\/strong> Nikdo mi nebere telefon na technick\u00e9 podpo\u0159e, co m\u00e1m d\u011blat?<\/strong> V jak\u00fdch jazyc\u00edch poskytujete technickou podporu?<\/strong> Co je Negocios Inteligentes 7Experience?<\/strong> Kde s\u00eddl\u00ed V2C?<\/strong> Co je V2C Community?<\/strong> Jsem instalat\u00e9r, jak mohu koupit nab\u00edje\u010dku?<\/strong> Nab\u00edz\u00edte \u0161kolen\u00ed?<\/strong> 2. ## Informace o produktech V2C\n<\/p>\n Jak\u00e9 produkty m\u00e1 V2C?<\/strong> <\/p>\n <\/p>\n <\/p>\n <\/p>\n V\u00edce informac\u00ed najdete na webu: https:\/\/v2charge.com\/cs\/e-chargers\/<\/a>.\n<\/p>\n Jak\u00fd je rozd\u00edl mezi Trydan a Trydan Pro?<\/strong> <\/p>\n <\/p>\n V\u00edce informac\u00ed na: https:\/\/v2charge.com\/differences-trydan-vs-trydan-pro\/<\/a>.\n<\/p>\n Co je nab\u00edje\u010dka DENKA?<\/strong> Pro koho je ur\u010dena nab\u00edje\u010dka Denka?<\/strong> Co je Pole Pro?<\/strong> Jakou konektivitu m\u00e1 Trydan?<\/strong> Lze Trydan uzamknout, aby jej nemohli pou\u017e\u00edvat ostatn\u00ed?<\/strong> <\/p>\n <\/p>\n <\/p>\n M\u00e1 Pole Pro dva vstupy pro kabely?<\/strong> Jak\u00e9 ochrany jsou integrovan\u00e9 v Pole?<\/strong> Odkud mohu st\u00e1hnout technick\u00fd list produktu?<\/strong> Kde je katalog Trydan?<\/strong> Odkud mohu st\u00e1hnout n\u00e1vod k instalaci Trydan v PDF?<\/strong> Kde se nach\u00e1z\u00ed certifik\u00e1t CE?<\/strong> Jak\u00e9 ochrany jsou integrovan\u00e9 v Trydan nebo Trydan Pro?<\/strong> M\u00e1 Trydan MID elektrom\u011br?<\/strong> Podporuje Trydan OCPP?<\/strong> Jak dlouho vydr\u017e\u00ed SIM karta v Trydan PRO?<\/strong> Co je nekone\u010dn\u00e1 impedance?<\/strong> Jak\u00e1 je d\u00e9lka kabelu u Trydan?<\/strong> Co je kabel s tla\u010d\u00edtkem Tesla?<\/strong> Co je Power Control (Dynamick\u00e9 \u0159\u00edzen\u00ed v\u00fdkonu)?<\/strong> <\/p>\n <\/p>\n Syst\u00e9m je kompatibiln\u00ed se sol\u00e1rn\u00edmi instalacemi. https:\/\/v2charge.com\/support\/power-control\/<\/a>.\n<\/p>\n Obsahuje Trydan m\u011b\u0159i\u010d energie?<\/strong> Jak\u00fd kabel m\u00e1 Pole Pro?<\/strong> M\u00e1 Pole Pro barevn\u00fd displej?<\/strong> Jakou komunikaci m\u00e1 Pole Pro?<\/strong> Co je webserver v POLE V2C?<\/strong> Je m\u016fj st\u0159\u00edda\u010d kompatibiln\u00ed s Va\u0161\u00ed nab\u00edje\u010dkou?<\/strong> Kolik m\u011b\u0159ic\u00edch svorek (kle\u0161t\u00ed) se dod\u00e1v\u00e1 s nab\u00edje\u010dkou Trydan?<\/strong> Co je V2C Payments?<\/strong> Co je EcoCharging?<\/strong> Odkud EcoCharging zn\u00e1 m\u016fj tarif elekt\u0159iny?<\/strong> Odkud EcoCharging v\u00ed, jak dlouho mus\u00edm nab\u00edjet?<\/strong> Poj\u00ed se termin\u00e1l POS u Pole Pro s m\u011bs\u00ed\u010dn\u00edm poplatkem?<\/strong> Co je syst\u00e9m V2C Cloud?<\/strong> 3. ## Informace o tom, kde hledat odpov\u011bdi na webu podpory\n<\/p>\n Jak se p\u0159ipojit k API V2C Cloud?<\/strong> Odkud st\u00e1hnout aplikaci V2C?<\/strong> 4. ## Ot\u00e1zky k technick\u00e9 podpo\u0159e\n<\/p>\n Jak nakonfigurovat aplikaci V2C?<\/strong> Ztratil jsem kl\u00ed\u010de od nab\u00edje\u010dky, co m\u00e1m d\u011blat?<\/strong> Moje nab\u00edje\u010dka nenab\u00edj\u00ed?<\/strong> Neda\u0159\u00ed se mi spojit p\u0159es Bluetooth?<\/strong> Ochrany \u201evypad\u00e1vaj\u00ed\u201c?<\/strong> <\/p>\n <\/p>\n Nahlaste probl\u00e9m: https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3<\/a>.\n<\/p>\n Jak zapnout dynamick\u00e9 \u0159\u00edzen\u00ed v\u00fdkonu v aplikaci?<\/strong> Jak aktualizovat nab\u00edje\u010dku?<\/strong> Jak otev\u0159\u00edt kryt Trydan?<\/strong> Jak se st\u00e1t administr\u00e1torem nab\u00edje\u010dky?<\/strong> Statistiky p\u0159es Bluetooth nefunguj\u00ed?<\/strong> Chyba 01009?<\/strong> Jak nainstalovat m\u011b\u0159ic\u00ed svorky V2C?<\/strong> Jak mohu dob\u00edt svou 4G linku u Trydan?<\/strong> Jakou adresu m\u00e1 m\u00edt jednof\u00e1zov\u00fd m\u011b\u0159i\u010d Eastron MID v Trydan?<\/strong> Je mo\u017en\u00e9 zabr\u00e1nit vyb\u00edjen\u00ed baterie Huawei b\u011bhem nab\u00edjen\u00ed vozidla?<\/strong> Pro\u010d se moje Toyota nenab\u00edj\u00ed?<\/strong> Mohu zm\u011bnit \u010das sv\u00e9 nab\u00edje\u010dky?<\/strong> Mohu nab\u00edje\u010dku zapnout a vypnout?<\/strong> Jak mohu zm\u011bnit v\u00fdkon, kter\u00fd m\u00e1m nasmlouvan\u00fd?<\/strong> Jak personalizovat tarif energie?<\/strong> Jak mohu nab\u00edjen\u00ed zastavit?<\/strong> Co mus\u00edm ud\u011blat pro vyta\u017een\u00ed nab\u00edjec\u00edho kabelu z auta?<\/strong> Jak mohu vytvo\u0159it naprogramovan\u00e9 nab\u00edjen\u00ed?<\/strong> Nam\u011b\u0159en\u00e9 hodnoty instalace nesouhlas\u00ed nebo jsou zvl\u00e1\u0161tn\u00ed?<\/strong> Jak\u00e9 MID m\u011b\u0159i\u010de nebo st\u0159\u00edda\u010de mohu instalovat k nab\u00edje\u010dce TRYDAN?<\/strong> Proveden\u00ed Local Balancing na Trydan?<\/strong> 5. ## Synchronizace se sol\u00e1rn\u00edmi st\u0159\u00edda\u010di<\/strong>\n<\/p>\n Integrace se st\u0159\u00edda\u010dem DEYE?<\/strong> Integrace se st\u0159\u00edda\u010dem GOODWE?<\/strong> Integrace se st\u0159\u00edda\u010dem Huawei?<\/strong> Integrace se st\u0159\u00edda\u010dem Enphase?<\/strong> Integrace se st\u0159\u00edda\u010dem Fronius?<\/strong> Integrace se st\u0159\u00edda\u010dem Ingeteam?<\/strong>
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V2C (nebo V2Charge) je \u0161pan\u011blsk\u00e1 spole\u010dnost v sektoru elektrick\u00e9 mobility<\/strong> se s\u00eddlem v Xirivella (Valencie), kter\u00e1 navrhuje a vyr\u00e1b\u00ed chytr\u00e9 nab\u00edje\u010dky (\u201ee-Chargery\u201c) pro elektromobily.\n<\/p>\n
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Kontaktn\u00ed telefonn\u00ed \u010d\u00edslo je +34 960 654 554 (z\u00e1kaznick\u00fd servis a technick\u00e1 podpora ve \u0160pan\u011blsku).\n<\/p>\n
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Prost\u0159ednictv\u00edm na\u0161\u00ed kontaktn\u00ed str\u00e1nky: https:\/\/v2charge.com\/cs\/pripojeni\/<\/a>.\n<\/p>\n
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Produkty V2C lze zakoupit u na\u0161ich distributor\u016f a partner\u016f. Pokud si p\u0159ejete nakoupit online, m\u00e1me e-shop na adrese https:\/\/v2charge.com\/store\/cs\/<\/a>. Na\u0161\u00edm distributorem ve \u0160pan\u011blsku pro instalat\u00e9ry je Saltoki. V\u0161ichni profesion\u00e1lov\u00e9 v oboru tam mohou nakupovat. Pokud pot\u0159ebujete dal\u0161\u00ed pomoc, kontaktujte n\u00e1s na https:\/\/v2charge.com\/cs\/pripojeni\/<\/a>.\n<\/p>\n
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Pro kontakt s na\u0161imi obchodn\u00edmi z\u00e1stupci volejte +34 960 654 554 (volba 1) nebo vypl\u0148te formul\u00e1\u0159 na na\u0161em webu: https:\/\/v2charge.com\/cs\/pripojeni\/<\/a>. Nezapome\u0148te uv\u00e9st sv\u00e9 telefonn\u00ed \u010d\u00edslo, abychom v\u00e1m mohli spr\u00e1vn\u011b pomoci.\n<\/p>\n
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Technickou podporu m\u016f\u017eete kontaktovat 3 zp\u016fsoby. Pokud pot\u0159ebujete telefonickou pomoc, volejte +34 960 654 554 (volba 2). Pokud chcete otev\u0159\u00edt po\u017eadavek (ticket), ud\u011blejte to p\u0159es aplikaci V2C nebo p\u0159es web https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3<\/a>, kde uve\u010fte sv\u00e9 telefonn\u00ed \u010d\u00edslo a s\u00e9riov\u00e9 \u010d\u00edslo nab\u00edje\u010dky.\n<\/p>\n
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K dispozici je celkem 5 technik\u016f podpory. Ne v\u0161ichni v\u0161ak pracuj\u00ed ve stejn\u00e9m jazyce a mohou b\u00fdt v danou chv\u00edli zanepr\u00e1zdn\u011bni. Sna\u017ete se volat mezi 09:30 a 17:30 a vyhn\u011bte se dob\u011b ob\u011bda. Alternativn\u011b napi\u0161te ticket s \u017e\u00e1dost\u00ed o zp\u011btn\u00e9 zavol\u00e1n\u00ed na tomto port\u00e1lu: https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3<\/a>.\n<\/p>\n
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Telefonicky nab\u00edz\u00edme podporu ve \u0161pan\u011bl\u0161tin\u011b, angli\u010dtin\u011b, portugal\u0161tin\u011b a francouz\u0161tin\u011b. Prost\u0159ednictv\u00edm ticket\u016f obsluhujeme v\u0161echny existuj\u00edc\u00ed jazyky.\n<\/p>\n
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Je to n\u00e1zev spole\u010dnosti, pod kterou zna\u010dka V2C p\u016fsob\u00ed. Je to na\u0161e da\u0148ov\u00e1 identita ve \u0160pan\u011blsku.\n<\/p>\n
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S\u00eddlo V2C je na adrese: Cami Nou 268, 46950 Xirivella (\u0160pan\u011blsko). M\u00e1me tak\u00e9 kancel\u00e1\u0159e v Portugalsku, Francii a It\u00e1lii.\n<\/p>\n
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Komunitu V2C tvo\u0159\u00ed v\u0161ichni lid\u00e9 spojen\u00ed s V2C: z\u00e1kazn\u00edci, dodavatel\u00e9 i zam\u011bstnanci. V\u0161ichni pracujeme na vytv\u00e1\u0159en\u00ed nejlep\u0161\u00edch nab\u00edje\u010dek a v\u017edy naslouch\u00e1me pot\u0159eb\u00e1m trhu.\n<\/p>\n
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Na\u0161\u00edm distributorem ve \u0160pan\u011blsku je Saltoki, kter\u00fd m\u00e1 z\u00e1soby dostupn\u00e9 do 24 hodin. Nab\u00edz\u00edme speci\u00e1ln\u00ed ceny pro profesion\u00e1ly, kontaktujte n\u00e1s zde: https:\/\/v2charge.com\/become-installer\/<\/a>.\n<\/p>\n
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Ano, nab\u00edz\u00edme bezplatn\u00e9 kurzy na tomto webu: https:\/\/v2charge.com\/cs\/kurz-instalace-nabijecich-stanic-pro-elektromobily\/<\/a>.\n<\/p>\n
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Na trhu m\u00e1me n\u00e1sleduj\u00edc\u00ed produkty:
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Mezi Trydan a Trydan Pro jsou 3 hlavn\u00ed rozd\u00edly:
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V2C Denka<\/strong> je rychl\u00e1 stejnosm\u011brn\u00e1 (DC) nab\u00edje\u010dka o v\u00fdkonu 20 kW nebo 40 kW<\/strong>, kter\u00e1 umo\u017e\u0148uje z\u00edskat a\u017e 140 km dojezdu za 30 minut<\/strong>. Lze ji instalovat na st\u011bnu nebo na sloupek, v interi\u00e9ru i exteri\u00e9ru. Nab\u00edz\u00ed WiFi, Ethernet, Bluetooth a 4G konektivitu, identifikaci p\u0159es RFID, interaktivn\u00ed osv\u011btlen\u00ed a CCS kabel o d\u00e9lce 4,5 m. Hlin\u00edkov\u00e9 t\u011blo s kryt\u00edm IP54\/IK10<\/strong> zaji\u0161\u0165uje vysokou odolnost. Nab\u00edz\u00ed vzd\u00e1lenou spr\u00e1vu p\u0159es V2C Cloud<\/strong>, platby p\u0159es V2C Payments<\/strong> a umo\u017e\u0148uje sd\u00edlen\u00ed v\u00fdkonu mezi v\u00edce nab\u00edje\u010dkami.\n<\/p>\n
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Nab\u00edje\u010dka DENKA (40 kW nebo 20 kW DC) je ur\u010dena pro m\u00edsta a u\u017eivatele vy\u017eaduj\u00edc\u00ed rychlej\u0161\u00ed nab\u00edjen\u00ed, jako jsou firmy, restaurace, obchodn\u00ed centra, dopravn\u00ed spole\u010dnosti…\n<\/p>\n
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V2C Pole Pro<\/strong> je inteligentn\u00ed nab\u00edjec\u00ed stanice pro ve\u0159ejn\u00e9 i soukrom\u00e9 sd\u00edlen\u00e9 pou\u017eit\u00ed. Nab\u00edz\u00ed 4G\/Ethernet konektivitu, spr\u00e1vu v cloudu V2C Cloud, integrovan\u00e9 platby kartou, identifikaci RFID, kontrolu spot\u0159eby MID elektrom\u011brem a kompatibilitu s OCPP. Robustn\u00ed design umo\u017e\u0148uje mont\u00e1\u017e na zem i na st\u011bnu s jednou nebo dv\u011bma z\u00e1suvkami a podporuje integraci se sol\u00e1rn\u00ed energi\u00ed a vyva\u017eov\u00e1n\u00ed z\u00e1t\u011b\u017ee mezi u\u017eivateli.\n<\/p>\n
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Trydan disponuje Bluetooth a WIFI konektivitou. V\u00edce informac\u00ed zde: https:\/\/v2charge.com\/cs\/trydan\/<\/a>.\n<\/p>\n
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Trydan nab\u00edz\u00ed n\u011bkolik zp\u016fsob\u016f uzam\u010den\u00ed:
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Ne, Pole Pro m\u00e1 ochrany ji\u017e uvnit\u0159, tak\u017ee m\u00e1 pouze jeden vstup pro kabel. Doporu\u010dujeme prostudovat sch\u00e9ma instalace na webu: https:\/\/v2charge.com\/support\/pole-pro\/\u00e9ma-zapojen\u00ed\/<\/a>.\n<\/p>\n
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Pole obsahuje jisti\u010d a proudov\u00fd chr\u00e1ni\u010d typu A pro ka\u017edou z\u00e1suvku. Voliteln\u011b m\u016f\u017ee obsahovat p\u0159ep\u011b\u0165ov\u00e9 ochrany. V\u00edce informac\u00ed na webu: https:\/\/v2charge.com\/support\/pole-pro\/\u00e9-ochrany\/<\/a>.\n<\/p>\n
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V\u0161echny technick\u00e9 listy na\u0161ich produkt\u016f jsou na webu podpory. Nav\u0161tivte web, vyberte produkt a sje\u010fte \u00fapln\u011b dol\u016f: https:\/\/v2charge.com\/support\/<\/a>.\n<\/p>\n
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Katalog si m\u016f\u017eete st\u00e1hnout na tomto webu: https:\/\/v2charge.com\/wp-content\/uploads\/2023\/04\/catalogo-trydan-v2c.pdf<\/a>.\n<\/p>\n
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Ve\u0161ker\u00e9 materi\u00e1ly podpory pro Trydan najdete na https:\/\/v2charge.com\/support\/trydan\/<\/a> a pro Trydan Pro zde: https:\/\/v2charge.com\/support\/trydan-pro\/<\/a>. Produkt obsahuje z\u00e1kladn\u00ed n\u00e1vod k instalaci a konfiguraci v PDF, kter\u00fd m\u016f\u017eete st\u00e1hnout zde: https:\/\/drive.google.com\/file\/d\/10QEuUlJJHmHtWWOh7bhF7jASqrBlEhSH\/view<\/a>.\n<\/p>\n
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Certifik\u00e1t CE produktu je na webu podpory. P\u0159ejd\u011bte na tuto adresu a pro ka\u017ed\u00fd produkt ho najdete po kliknut\u00ed na dan\u00fd model na konci str\u00e1nky: https:\/\/v2charge.com\/support\/<\/a>.\n<\/p>\n
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Trydan nebo Trydan Pro lze koupit s ochranami nebo bez nich. Integrovan\u00e9 ochrany d\u011blaj\u00ed za\u0159\u00edzen\u00ed kompaktn\u011bj\u0161\u00edm. Pokud za\u0159\u00edzen\u00ed ochrany obsahuje, zahrnuje jisti\u010d 40A s charakteristikou C, proudov\u00fd chr\u00e1ni\u010d typu A a p\u0159ep\u011b\u0165ov\u00e9 ochrany. Viz technick\u00fd list: https:\/\/v2charge.com\/support\/trydan\/\u00e9-ochrany\/<\/a>.\n<\/p>\n
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Trydan Pro m\u016f\u017ee b\u00fdt zakoupen s MID elektrom\u011brem. Pouze verze Pro. MID elektrom\u011br je certifikovan\u00fd m\u011b\u0159i\u010d umo\u017e\u0148uj\u00edc\u00ed fakturaci spot\u0159eby energie v souladu s evropsk\u00fdmi p\u0159edpisy.\n<\/p>\n
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V\u0161echny produkty V2C podporuj\u00ed protokol OCPP ve verzi 1.6 JSON. Lze jej konfigurovat p\u0159\u00edmo z aplikace V2C nebo p\u0159es v2c.cloud.\n<\/p>\n
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Trydan Pro je dod\u00e1v\u00e1n s bezplatnou SIM kartou s 500 MB dat; maxim\u00e1ln\u00ed doba trv\u00e1n\u00ed je 9 let od n\u00e1kupu. P\u0159i b\u011b\u017en\u00e9m pou\u017e\u00edv\u00e1n\u00ed se v\u0161ak data pravd\u011bpodobn\u011b vy\u010derpaj\u00ed p\u0159ibli\u017en\u011b po 3 letech. Pokud si p\u0159ejete, m\u016f\u017eete SIM kartu vym\u011bnit za kartu jin\u00e9ho oper\u00e1tora; v aplikaci m\u016f\u017eete tak\u00e9 zkontrolovat zb\u00fdvaj\u00edc\u00ed data a dob\u00edt bal\u00ed\u010dek za 15 \u20ac na dal\u0161\u00edch 9 let a 500 MB.\n<\/p>\n
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\u201eNekone\u010dn\u00e1 impedance\u201c v nab\u00edje\u010dk\u00e1ch V2C je technologie, kter\u00e1 zabra\u0148uje elektrom\u011bru detekovat nab\u00edjec\u00ed stanici. D\u00edky tomu se nab\u00edje\u010dka chov\u00e1, jako by nebyla p\u0159\u00edmo p\u0159ipojena k s\u00edti, co\u017e zabra\u0148uje v\u00fdpadk\u016fm v p\u0159\u00edpad\u011b p\u0159eru\u0161en\u00ed nap\u00e1jen\u00ed. Syst\u00e9m je nav\u00edc v souladu s p\u0159edpisy pro elektroinstalace (nap\u0159. \u0161pan\u011blskou ITC BT-52). https:\/\/v2charge.com\/support\/trydan\/\u010dn\u00e1-impedance\/<\/a>.\n<\/p>\n
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Trydan lze zakoupit s kabelem o d\u00e9lce 5 nebo 10 metr\u016f. Pamatujte, \u017ee kabel vych\u00e1z\u00ed zevnit\u0159 nab\u00edje\u010dky, tak\u017ee jeho vyu\u017eiteln\u00e1 d\u00e9lka venku m\u016f\u017ee b\u00fdt o cca 10-20 cm krat\u0161\u00ed.\n<\/p>\n
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Tla\u010d\u00edtko Tesla integrovan\u00e9 vylep\u0161en\u00e9 verzi Trydan umo\u017e\u0148uje otev\u0159\u00edt nab\u00edjec\u00ed port<\/strong> a odblokovat kabel p\u0159\u00edmo z konektoru<\/strong>, bez nutnosti pou\u017e\u00edvat aplikaci, kl\u00ed\u010dek nebo vstupovat do vozidla. https:\/\/v2charge.com\/trydan-button-tesla\/<\/a>.\n<\/p>\n
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Syst\u00e9m \u0159\u00edzen\u00ed v\u00fdkonu<\/strong> V2C umo\u017e\u0148uje rozd\u011blit dostupnou energii mezi nab\u00edjec\u00ed stanice a dom\u00e1c\u00ed nebo firemn\u00ed s\u00ed\u0165, \u010d\u00edm\u017e zabra\u0148uje p\u0159ekro\u010den\u00ed smluvn\u00edho p\u0159\u00edkonu.
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Existuj\u00ed t\u0159i re\u017eimy:
\n<\/p>\n
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Ano, Trydan obsahuje za\u0159\u00edzen\u00ed s n\u00e1zvem Controlbox 2.0, co\u017e je m\u011b\u0159i\u010d vyvinut\u00fd spole\u010dnost\u00ed V2C, nap\u00e1jen\u00fd p\u0159\u00edmo ethernetov\u00fdm kabelem (POE). Podle toho, zda je instalace jednof\u00e1zov\u00e1 nebo t\u0159\u00edf\u00e1zov\u00e1, nab\u00edje\u010dka obsahuje 1 nebo 3 m\u011b\u0159ic\u00ed svorky (kle\u0161t\u011b). Pro fotovoltaick\u00e9 instalace jsou zapot\u0159eb\u00ed dal\u0161\u00ed svorky (nejsou sou\u010d\u00e1st\u00ed standardn\u00ed sady). https:\/\/v2charge.com\/support\/power-control\/dynamic\/<\/a>.\n<\/p>\n
\n
Pole Pro m\u00e1 v\u017edy kroucen\u00fd (spir\u00e1lov\u00fd) kabel, co\u017e zlep\u0161uje estetiku a komfort pou\u017e\u00edv\u00e1n\u00ed.\n<\/p>\n
\n
Ano, Pole Pro m\u00e1 7palcov\u00fd barevn\u00fd displej, kter\u00fd nen\u00ed dotykov\u00fd.\n<\/p>\n
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Pole Pro m\u00e1 Ethernet, Wifi, Bluetooth a 4G. Slot na SIM kartu umo\u017e\u0148uje p\u0159id\u00e1n\u00ed mobiln\u00ed konektivity.\n<\/p>\n
\n
Je to rozhran\u00ed, ke kter\u00e9mu lze p\u0159istupovat lok\u00e1ln\u011b p\u0159es WiFi nebo s\u00ed\u0165 LAN zad\u00e1n\u00edm IP adresy nab\u00edje\u010dky Pole. Umo\u017e\u0148uje konfiguraci, prohl\u00ed\u017een\u00ed z\u00e1znam\u016f (log\u016f), restart nab\u00edje\u010dky atd.\n<\/p>\n
\n
Integraci s fotovoltaikou lze prov\u00e9st n\u011bkolika zp\u016fsoby:
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1. P\u0159es Controlbox 2.0 (m\u011b\u0159i\u010d v balen\u00ed).
\n
2. P\u0159es extern\u00ed m\u011b\u0159i\u010d energie jin\u00fdch zna\u010dek.
\n
3. P\u0159es p\u0159\u00edm\u00e9 spojen\u00ed se st\u0159\u00edda\u010dem (integrovan\u00e9 protokoly).
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Ve\u0161ker\u00e9 informace: https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/<\/a>.
\n
Seznam kompatibiln\u00edch st\u0159\u00edda\u010d\u016f: https:\/\/docs.google.com\/spreadsheets\/d\/e\/2PACX-1vRQhkUJ9xtuh6NpmFMmu5lc8WvXcZNdArvjyiktAr1JTnZIWsxxPTpYBczdAml2ojB2Kxv-Dc0LaNTp\/pubhtml?gid=817354572&single=true<\/a>.\n<\/p>\n
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Jednof\u00e1zov\u00fd Trydan: 1 svorka. T\u0159\u00edf\u00e1zov\u00fd Trydan: 3 svorky. Pro instalace s fotovoltaikou je nutn\u00e9 dokoupit dal\u0161\u00ed svorky.\n<\/p>\n
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Jedn\u00e1 se o platebn\u00ed \u0159e\u0161en\u00ed integrovan\u00e9 v nab\u00edje\u010dk\u00e1ch V2C. Umo\u017e\u0148uje vyd\u011bl\u00e1vat na Va\u0161\u00ed nab\u00edje\u010dce jej\u00edm sd\u00edlen\u00edm s ostatn\u00edmi u\u017eivateli. https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-payments\/<\/a>. My vyb\u00edr\u00e1me od u\u017eivatele 100 % poplatku a V\u00e1m p\u0159ev\u00e1d\u00edme 95 % do 5. dne v m\u011bs\u00edci. V\u00edce info: https:\/\/v2charge.com\/cs\/v2c-payments\/<\/a>.\n<\/p>\n
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Jedn\u00e1 se o inteligentn\u00ed syst\u00e9m spr\u00e1vy nab\u00edjen\u00ed V2C, kter\u00fd optimalizuje \u010dasy nab\u00edjen\u00ed vozidel pro minimalizaci n\u00e1klad\u016f na energii. https:\/\/v2charge.com\/cs\/ecocharging-cs-1777118325\/<\/a>.\n<\/p>\n
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Tarif si konfigurujete sami v aplikaci (fixn\u00ed, variabiln\u00ed nebo hodinov\u00fd podle tr\u017en\u00edch cen).\n<\/p>\n
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Uvedete pl\u00e1novan\u00fd \u010das odjezdu a procento energie k dobit\u00ed. Um\u011bl\u00e1 inteligence se nau\u010d\u00ed Va\u0161e n\u00e1vyky po cca 5-15 nab\u00edjen\u00edch.\n<\/p>\n
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Ne, syst\u00e9m V2C Payments se nepoj\u00ed s m\u011bs\u00ed\u010dn\u00edmi fixn\u00edmi poplatky.\n<\/p>\n
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Je to platforma umo\u017e\u0148uj\u00edc\u00ed spr\u00e1vu nab\u00edje\u010dek, prohl\u00ed\u017een\u00ed statistik a zm\u011bnu nastaven\u00ed vzd\u00e1len\u011b p\u0159es aplikaci nebo web. https:\/\/v2charge.com\/support\/trydan\/\u017eivatelsk\u00e1-p\u0159\u00edru\u010dka\/<\/a>.\n<\/p>\n
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Pot\u0159ebujete p\u0159ihla\u0161ovac\u00ed \u00fadaje (token). API je typu RESTful.
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Dokumentace: https:\/\/api.v2charge.com\/<\/a>
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Z\u00edsk\u00e1n\u00ed tokenu: https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-cloud\/\u00edsk\u00e1n\u00ed-api-tokenu-v2c-cloud\/<\/a>.\n<\/p>\n
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Android: https:\/\/play.google.com\/store\/apps\/details?hl=cs&id=com.v2charge.app<\/a>
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iOS: https:\/\/apps.apple.com\/dk\/app\/v2c\/id1562124159<\/a>
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Webov\u00e1 verze: https:\/\/www.v2c.cloud\/login<\/a>.\n<\/p>\n
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Kompletn\u00ed videon\u00e1vod je k dispozici zde: https:\/\/www.youtube.com\/watch?v=t2Ou_LSJ7yw<\/a>.\n<\/p>\n
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Napi\u0161te na https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3<\/a> a p\u0159ilo\u017ete fotku z\u00e1mku. Prod\u00e1me V\u00e1m nov\u00fd kl\u00ed\u010d.\n<\/p>\n
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Standardn\u00ed postup:
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1. Vypn\u011bte a zapn\u011bte nap\u00e1jen\u00ed nab\u00edje\u010dky.
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2. Pokud je zpr\u00e1va \u201e\u010dek\u00e1n\u00ed na v\u00fdkon\u201c \u2013 zkontrolujte konfiguraci dynamick\u00e9ho \u0159\u00edzen\u00ed v\u00fdkonu nebo jej vypn\u011bte.
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3. Pokud \u201edeaktivov\u00e1no\u201c \u2013 znovu ji aktivujte v aplikaci.
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4. Pokud se neda\u0159\u00ed spojen\u00ed p\u0159es Bluetooth \u2013 zkontrolujte opr\u00e1vn\u011bn\u00ed aplikace v telefonu.\n<\/p>\n
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1. Restartujte nab\u00edje\u010dku.
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2. Zkontrolujte, zda je Bluetooth v telefonu zapnut\u00fd.
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3. D\u016fle\u017eit\u00e9<\/strong>: Poloha (GPS) mus\u00ed b\u00fdt zapnut\u00e1 (vy\u017eaduj\u00ed syst\u00e9my Android a iOS).
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4. Zkontrolujte opr\u00e1vn\u011bn\u00ed aplikace (p\u0159\u00edstup k bl\u00edzk\u00fdm za\u0159\u00edzen\u00edm).\n<\/p>\n
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P\u0159\u00ed\u010diny:
\n<\/p>\n
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V aplikaci V2C: Nastaven\u00ed -> Zapnout dynamick\u00e9 \u0159\u00edzen\u00ed v\u00fdkonu. Mus\u00edte tak\u00e9 uv\u00e9st smluvn\u00ed p\u0159\u00edkon dom\u00e1cnosti. https:\/\/youtu.be\/OU3u6Qd3WEU<\/a>.\n<\/p>\n
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Online p\u0159es aplikaci (Nastaven\u00ed -> Firmware Update). https:\/\/www.youtube.com\/shorts\/oUc5eQYMLnI<\/a>.
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Lok\u00e1ln\u00ed aktualizace: https:\/\/www.youtube.com\/watch?v=C3HLImFzSX8<\/a>.\n<\/p>\n
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Pou\u017eijte kl\u00ed\u010d v z\u00e1mku naho\u0159e\/vp\u0159edu. Zasu\u0148te kl\u00ed\u010d nadoraz, oto\u010dte o 90\u00b0 doprava a siln\u011b zat\u00e1hn\u011bte kryt k sob\u011b. https:\/\/youtu.be\/12FVK9iMhHY<\/a>.\n<\/p>\n
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Prvn\u00ed osoba, kter\u00e1 p\u0159id\u00e1 ID nab\u00edje\u010dky v aplikaci, se st\u00e1v\u00e1 administr\u00e1torem. Pokud ji\u017e nab\u00edje\u010dka majitele m\u00e1, mus\u00ed ji on odpojit ve sv\u00e9 aplikaci. https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3<\/a>.\n<\/p>\n
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Nab\u00edje\u010dka uchov\u00e1v\u00e1 max. 5 nab\u00edjec\u00edch relac\u00ed lok\u00e1ln\u011b. Ty se ode\u0161lou do cloudu po ka\u017ed\u00e9m spojen\u00ed s aplikac\u00ed. V p\u0159\u00edpad\u011b chyb aplikaci p\u0159einstalujte. https:\/\/youtube.com\/shorts\/VJ4UwydukwY?feature=share<\/a>.\n<\/p>\n
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Obvykle probl\u00e9m s kabelem UTP mezi nab\u00edje\u010dkou a m\u011b\u0159i\u010dem (\u0161patn\u00e9 nalisov\u00e1n\u00ed konektoru RJ45).
\n
Zkontrolujte:
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* Aktivaci CDP 2.0.
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* Standard zapojen\u00ed kabelu (T568A nebo B).
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* Spr\u00e1vn\u00e9 um\u00edst\u011bn\u00ed m\u011b\u0159ic\u00edch svorek.
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https:\/\/v2charge.com\/support\/power-control\/dynamic\/wired-meters\/v2c-controlbox\/<\/a>.
\n
Jak se p\u0159ihl\u00e1s\u00edm do aplikace Octopus Energy Intelligent go?<\/strong>
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Nab\u00edje\u010dka mus\u00ed m\u00edt verzi 2.3.24.1 nebo vy\u0161\u0161\u00ed. Pokud tuto verzi nem\u00e1te, kontaktujte na\u0161i podporu p\u0159es aplikaci a otev\u0159ete ticket se s\u00e9riov\u00fdm \u010d\u00edslem Va\u0161\u00ed nab\u00edje\u010dky, abychom ji pro V\u00e1s mohli aktualizovat. Postupujte podle pokyn\u016f na n\u00e1sleduj\u00edc\u00edm odkazu: https:\/\/v2charge.com\/support\/trydan\/intelligent-octopus-go\/<\/a>.
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D\u016fle\u017eit\u00e9: Sp\u00e1rov\u00e1n\u00ed s Octopus Intelligent GO d\u00e1v\u00e1 spole\u010dnosti Octopus kontrolu nad za\u0159\u00edzen\u00edm. Chcete-li to zak\u00e1zat, p\u0159ejd\u011bte v aplikaci V2C do Nastaven\u00ed -> OCPP a funkci vypn\u011bte. Spojen\u00ed s Octopus z aplikace V2C bude pot\u00e9 deaktivov\u00e1no.\n<\/p>\n
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P\u0159ipojte senzory k V2C ControlBox podle n\u00e1sleduj\u00edc\u00edch krit\u00e9ri\u00ed. Pro spr\u00e1vn\u00e9 zapojen\u00ed je d\u016fle\u017eit\u00e9 nahl\u00e9dnout do sch\u00e9matu. U jednof\u00e1zov\u00fdch instalac\u00ed je pozice 1 p\u0159i\u0159azena hlavn\u00edmu p\u0159\u00edvodu do domu a pozice 4 sol\u00e1rn\u00edmu v\u00fdstupu. U t\u0159\u00edf\u00e1zov\u00fdch instalac\u00ed pozice 1, 2 a 3 odpov\u00eddaj\u00ed hlavn\u00edmu p\u0159\u00edvodu domu, zat\u00edmco pozice 4, 5 a 6 jsou p\u0159i\u0159azeny sol\u00e1rn\u00edmu v\u00fdstupu. https:\/\/v2charge.com\/support\/power-control\/dynamic\/wired-meters\/v2c-controlbox\/<\/a>.\n<\/p>\n
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Pokud m\u00e1 Va\u0161e nab\u00edje\u010dka 4G konektivitu a hl\u00e1s\u00ed, \u017ee nejsou k dispozici mobiln\u00ed data, mus\u00edte aktualizovat verzi aplikace, proto\u017ee tato aktualizace umo\u017e\u0148uje obnoven\u00ed p\u0159\u00edslu\u0161n\u00e9ho datov\u00e9ho tarifu. V p\u0159\u00edpad\u011b, \u017ee m\u00e1 z\u00e1kazn\u00edk verzi 3.0.1 nebo ni\u017e\u0161\u00ed, linku nelze obnovit a SIM kartu je nutn\u00e9 vym\u011bnit za novou s nov\u00fdm datov\u00fdm tarifem. Proto se doporu\u010duje udr\u017eovat aplikaci v\u017edy aktualizovanou na nejnov\u011bj\u0161\u00ed verzi.\n<\/p>\n
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Pokud m\u00e1 nab\u00edje\u010dka m\u011b\u0159i\u010d MID, mus\u00ed b\u00fdt adresa („Address“) nastavena na 11 (model SDM120-M). D\u016fle\u017eit\u00e9: Nepou\u017e\u00edvejte nep\u0159\u00edm\u00fd m\u011b\u0159i\u010d a nem\u011b\u0148te adresu, jinak nebude fungovat spr\u00e1vn\u011b. M\u011b\u0159i\u010d SDM120-CT m\u00e1 pevnou adresu 1 a lze jej pou\u017e\u00edt pro dynamick\u00e9 \u0159\u00edzen\u00ed v\u00fdkonu, nikoli v\u0161ak jako metodu m\u011b\u0159en\u00ed MID. https:\/\/youtu.be\/nU4jE6JXx44<\/a>.\n<\/p>\n
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Funkce TOU (Time of Use) umo\u017e\u0148uje z\u00e1kazn\u00edkovi naprogramovat syst\u00e9m tak, aby baterie nedod\u00e1vala energii p\u0159\u00edmo do domu, zat\u00edmco se vozidlo nab\u00edj\u00ed. Dal\u0161\u00ed informace naleznete v n\u00e1sleduj\u00edc\u00edm instrukt\u00e1\u017en\u00edm videu: https:\/\/www.youtube.com\/watch?t=409&v=FzJ18dssHeM&feature=youtu.be<\/a>.\n<\/p>\n
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M\u016f\u017ee existovat n\u011bkolik d\u016fvod\u016f, pro\u010d Va\u0161e vozidlo neza\u010dne nab\u00edjet. Nej\u010dast\u011bj\u0161\u00edmi p\u0159\u00ed\u010dinami jsou: naprogramovan\u00e1 nab\u00edjec\u00ed relace p\u0159\u00edmo z vozu bez v\u011bdom\u00ed u\u017eivatele nebo z nab\u00edje\u010dky. Doporu\u010dujeme zkontrolovat hl\u00e1\u0161en\u00ed nebo stav na obrazovce nab\u00edje\u010dky pro identifikaci konkr\u00e9tn\u00ed p\u0159\u00ed\u010diny probl\u00e9mu. https:\/\/www.youtube.com\/watch?v=r6m9yymoXfw<\/a>.\n<\/p>\n
\n
Nab\u00edje\u010dka aktualizuje \u010das a datum t\u0159emi zp\u016fsoby:
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1. Nab\u00edje\u010dka online<\/strong>: Pokud je nab\u00edje\u010dka p\u0159ipojena k internetu, aktualizace prob\u011bhne automaticky p\u0159es n\u00e1\u0161 server.
\n
2. Nab\u00edje\u010dka bez internetu<\/strong>: Nab\u00edje\u010dka automaticky p\u0159evezme \u010das z Va\u0161eho telefonu, kdy\u017e jste v bl\u00edzkosti a otev\u0159ete aplikaci.
\n
3. Ru\u010dn\u00ed \u010das<\/strong>: Lze jej konfigurovat p\u0159\u00edmo p\u0159es obrazovku nab\u00edje\u010dky. https:\/\/v2charge.com\/cs\/podpora-trydan-cs-1777116621\/instalacion\/<\/a>.\n<\/p>\n
\n
Nab\u00edje\u010dka umo\u017e\u0148uje vypnout LED displej tak, aby nezobrazoval informace, zat\u00edmco intern\u011b z\u016fst\u00e1v\u00e1 aktivn\u00ed (p\u0159es nastaven\u00ed v aplikaci V2C). Chcete-li nab\u00edje\u010dku zcela vypnout, mus\u00edte vypnout jisti\u010de v domovn\u00ed instalaci. https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-cloud\/<\/a>.\n<\/p>\n
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Je d\u016fle\u017eit\u00e9 nakonfigurovat nab\u00edjec\u00ed profily tak, aby nab\u00edje\u010dka v\u011bd\u011bla, jak\u00fd je nasmlouvan\u00fd v\u00fdkon (p\u0159\u00edkon). To se prov\u00e1d\u00ed v aplikaci V2C v \u010d\u00e1sti Nastaven\u00ed -> Dynamick\u00e9 \u0159\u00edzen\u00ed. https:\/\/v2charge.com\/support\/power-control\/dynamic\/<\/a>.\n<\/p>\n
\n
P\u0159idejte nebo zm\u011b\u0148te sv\u016fj nasmlouvan\u00fd tarif elekt\u0159iny, aby V2C Cloud mohl p\u0159esn\u011b vypo\u010d\u00edtat skute\u010dn\u00e9 n\u00e1klady ka\u017ed\u00e9ho nab\u00edjen\u00ed a nab\u00edzet podrobn\u00e9 p\u0159ehledy o spot\u0159eb\u011b. https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-cloud\/<\/a>.\n<\/p>\n
\n
Chcete-li zastavit nab\u00edjen\u00ed na V2C Trydan, stiskn\u011bte spodn\u00ed bo\u010dn\u00ed tla\u010d\u00edtko po dobu 5 sekund nebo pou\u017eijte mobiln\u00ed aplikaci V2C Cloud k deaktivaci nab\u00edje\u010dky. https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-cloud\/<\/a>.\n<\/p>\n
\n
Nejprve se ujist\u011bte, \u017ee nab\u00edjen\u00ed bylo dokon\u010deno a vozidlo je odemknuto. Pot\u00e9 stiskn\u011bte uvol\u0148ovac\u00ed tla\u010d\u00edtko na konektoru nebo pou\u017eijte funkci odemknut\u00ed v aplikaci\/aut\u011b a kabel opatrn\u011b vyjm\u011bte.\n<\/p>\n
\n
Pou\u017eijte mobiln\u00ed aplikaci V2C Cloud nebo webovou platformu. Vyberte nab\u00edje\u010dku, najd\u011bte ikonu kalend\u00e1\u0159e a definujte \u010das zah\u00e1jen\u00ed a ukon\u010den\u00ed pro po\u017eadovan\u00fd den (dny). https:\/\/v2charge.com\/support\/v2c-cloud\/configuration-v2c-cloud\/<\/a>.\n<\/p>\n
\n
Je d\u016fle\u017eit\u00e9 v\u011bd\u011bt, s jak\u00fdm m\u011b\u0159i\u010dem\/st\u0159\u00edda\u010dem se pracuje pro dynamick\u00e9 \u0159\u00edzen\u00ed v\u00fdkonu:
\n
1. \u201eControlbox 2.0\u201c: Kle\u0161t\u011b 1 mus\u00ed b\u00fdt na hlavn\u00edm p\u0159\u00edvodu (v\u010detn\u011b v\u0161ech spot\u0159ebitelsk\u00fdch okruh\u016f). Kle\u0161t\u011b 4 pro sol\u00e1rn\u00ed energii.
\n
2. Obousm\u011brn\u00fd m\u011b\u0159i\u010d: Kle\u0161t\u011b mus\u00ed b\u00fdt na celkov\u00e9 spot\u0159eb\u011b v\u010detn\u011b auta a nab\u00edjec\u00edho bodu.
\n
3. P\u0159ipojen\u00ed st\u0159\u00edda\u010de: M\u011b\u0159en\u00ed odr\u00e1\u017e\u00ed to, co uv\u00e1d\u00ed st\u0159\u00edda\u010d. Auto mus\u00ed b\u00fdt m\u011b\u0159i\u010dem rovn\u011b\u017e \u201evid\u011bt\u201c. V\u00edce info: https:\/\/v2charge.com\/support\/power-control\/dynamic\/<\/a>.\n<\/p>\n
\n
Trydan je kompatibiln\u00ed s V2C ControlBox (standard), Shelly, Wibeee, Eastron, Chint, Carlo Gavazzi, Phoenix Contact a r\u016fzn\u00fdmi sol\u00e1rn\u00edmi st\u0159\u00edda\u010di (Fronius, Huawei, SolarEdge atd.). https:\/\/v2charge.com\/support\/power-control\/dynamic\/<\/a>.\n<\/p>\n
\n
Nakonfigurujte nab\u00edje\u010dky jako Master nebo Extra p\u0159es aplikaci V2C Cloud (p\u0159es WiFi nebo kabel). Master nab\u00edje\u010dka \u0159\u00edd\u00ed Extra nab\u00edje\u010dky na z\u00e1klad\u011b nakonfigurovan\u00fdch proud\u016f a nasmlouvan\u00e9ho v\u00fdkonu. https:\/\/www.youtube.com\/watch?v=tliFE4rv-AI<\/a>.\n<\/p>\n
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Spojen\u00ed p\u0159es protokol RS485-Modbus. Pou\u017eijte piny A a B. Nahl\u00e9dn\u011bte do manu\u00e1lu pro komunika\u010dn\u00ed porty. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/turbo-energy-deye-inverter\/<\/a> Videon\u00e1vod: https:\/\/youtu.be\/7Qdny_ZC6PU<\/a>.\n<\/p>\n
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Aktivujte Modbus TCP\/IP v aplikaci st\u0159\u00edda\u010de a pou\u017eijte p\u0159i\u0159azenou IP adresu. Port RS485-Modbus mus\u00ed b\u00fdt nastaven na 247. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/inverter-huawei\/<\/a>.\n<\/p>\n
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Bezdr\u00e1tov\u00e9 spojen\u00ed WiFi p\u0159es Modbus TCP\/IP. Vy\u017eaduje Smart Dongle (SDongle) verze 127+. Nab\u00edje\u010dka a st\u0159\u00edda\u010d mus\u00ed b\u00fdt ve stejn\u00e9 s\u00edti. Modbus TCP\/IP mus\u00ed b\u00fdt zapnut bez omezen\u00ed. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/inverter-huawei\/<\/a>.\n<\/p>\n
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P\u0159ipojte se p\u0159es za\u0159\u00edzen\u00ed Enphase Envoy-S. Konfigurace se prov\u00e1d\u00ed v aplikaci V2C Cloud v \u010d\u00e1sti Dynamick\u00e9 \u0159\u00edzen\u00ed. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/victron-inverter\/<\/a>.\n<\/p>\n
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Aktivujte Modbus TCP\/IP, identifikujte IP adresu st\u0159\u00edda\u010de (v t\u00e9\u017ee s\u00edti) a zadejte ji v aplikaci V2C. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/fronius-primo-inverter\/<\/a>.\n<\/p>\n
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V aplikaci V2C Cloud v \u010d\u00e1sti Nastaven\u00ed -> Dynamick\u00e9 \u0159\u00edzen\u00ed zadejte IP, vyberte Ingeteam a zvolte \u201eDedicated Registers\u201c. https:\/\/v2charge.com\/support\/power-control\/dynamic\/photovoltaic\/inverter-huawei\/<\/a>.\n<\/p>\n