{"id":113207,"date":"2023-07-13T12:13:55","date_gmt":"2023-07-13T12:13:55","guid":{"rendered":"https:\/\/v2charge.com\/?page_id=113207"},"modified":"2023-08-10T11:54:59","modified_gmt":"2023-08-10T11:54:59","slug":"comment-soumettre-un-ticket-au-support-technique","status":"publish","type":"page","link":"https:\/\/v2charge.com\/fr\/comment-soumettre-un-ticket-au-support-technique\/","title":{"rendered":"Comment soumettre un ticket au support technique ?"},"content":{"rendered":"\n
<\/div>\n\n\n\n

Comment soumettre un ticket au support technique ?<\/h1>\n\n\n\n

V2C dispose d’un centre d’assistance technique. Entrez dans le lien suivant, remplissez les champs obligatoires et nous vous contacterons dans les plus brefs d\u00e9lais.
et nous vous contacterons dans les plus brefs d\u00e9lais :
https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\/group\/4\/create\/12<\/p>\n\n\n\n

Vous pouvez \u00e9galement acc\u00e9der au centre d’assistance technique via l’application V2C Cloud :<\/p>\n\n\n

\n
\"\"
1. Cliquez sur l’ic\u00f4ne Utilisateur en haut \u00e0 gauche.<\/figcaption><\/figure>\n<\/div>\n\n
\n
\"V2C
2. Cliquez sur ‘Soporte’ (Support).<\/figcaption><\/figure>\n<\/div>\n\n
\n
\"Ticket
3. S\u00e9lectionner ‘Informar de una incidencia’ (Signaler un incident).<\/figcaption><\/figure>\n<\/div>\n\n
\n
\"Ticket
4. Cliquez sur ‘Enviar ticket’ (Soumettre le ticket).<\/figcaption><\/figure>\n<\/div>\n\n
\n
\"\"
5. S\u00e9lectionnez l’option ‘Soporte t\u00e9cnico’ (Support technique).<\/figcaption><\/figure>\n<\/div>\n\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

Comment soumettre un ticket au support technique ? V2C dispose d’un centre d’assistance technique. Entrez dans le lien suivant, remplissez les champs obligatoires et nous vous contacterons dans les plus brefs d\u00e9lais.et nous vous contacterons dans les plus brefs d\u00e9lais :https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\/group\/4\/create\/12 Vous pouvez \u00e9galement acc\u00e9der au centre d’assistance technique via l’application V2C Cloud :<\/p>\n","protected":false},"author":400,"featured_media":170349,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-113207","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"\nComment soumettre un ticket \u00e0 l'assistance technique | V2C<\/title>\n<meta name=\"description\" content=\"Contactez le centre d'assistance technique de V2C en soumettant un ticket. 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V2C dispose d’un centre d’assistance technique. Entrez dans le lien suivant, remplissez les champs obligatoires et nous vous contacterons dans les plus brefs d\u00e9lais.et nous vous contacterons dans les plus brefs d\u00e9lais :https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\/group\/4\/create\/12 Vous pouvez \u00e9galement acc\u00e9der au centre d’assistance technique via l’application V2C Cloud :","_links":{"self":[{"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/pages\/113207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/users\/400"}],"replies":[{"embeddable":true,"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/comments?post=113207"}],"version-history":[{"count":0,"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/pages\/113207\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/media\/170349"}],"wp:attachment":[{"href":"https:\/\/v2charge.com\/fr\/wp-json\/wp\/v2\/media?parent=113207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}