{"id":77761,"date":"2022-03-15T08:56:08","date_gmt":"2022-03-15T08:56:08","guid":{"rendered":"https:\/\/v2charge.com\/support\/"},"modified":"2026-08-07T09:19:45","modified_gmt":"2026-08-07T07:19:45","slug":"support","status":"publish","type":"page","link":"https:\/\/v2charge.com\/fr\/support\/","title":{"rendered":"Support Area"},"content":{"rendered":"\n<style>\n  #v2c-soporte {\n    --paper: #ffffff; --surface: #e3e3e3; --ink: #14140f; --muted: #6b6a64; --line: #dedcd6;\n    --inverse: #14140f; --inverse-ink: #fdfdfc;\n    --shadow: 0 1px 2px rgba(20,20,15,0.04), 0 20px 40px -22px rgba(20,20,15,0.22);\n    margin: 0; background: var(--paper); color: var(--ink);\n    font-family: \"Montserrat\", -apple-system, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\n    -webkit-font-smoothing: antialiased;\n  }\n  #v2c-soporte * { box-sizing: border-box; }\n  #v2c-soporte a { color: inherit; }\n  #v2c-soporte img { max-width: 100%; display: block; }\n  #v2c-soporte h1, #v2c-soporte h2, #v2c-soporte h3 { font-weight: 800; margin: 0; text-wrap: balance; letter-spacing: -0.01em; }\n  #v2c-soporte .wrap { max-width: 1120px; margin: 0 auto; padding: 0 28px; }\n  #v2c-soporte .hero { padding: 0 0 44px; text-align: center; border-bottom: 1px solid var(--line); }\n  #v2c-soporte .hero h1 { font-size: clamp(32px, 5vw, 44px); font-weight: 700; }\n  #v2c-soporte .hero p { margin: 14px auto 0; color: var(--muted); font-size: 16px; font-weight: 500; max-width: 48ch; }\n  #v2c-soporte .search { max-width: 640px; margin: 34px auto 0; text-align: left; position: relative; }\n  #v2c-soporte .search .asl_w_container { width: 100% !important; display: flex !important; justify-content: center !important; position: relative !important; }\n  #v2c-soporte .search div.asl_r { position: absolute !important; top: 100% !important; left: 0 !important; right: 0 !important; width: 100% !important; margin: 8px 0 0 !important; z-index: 60 !important; }\n  #v2c-soporte .probox {\n    display: flex !important; flex-direction: row !important; align-items: center !important;\n    width: 100% !important; max-width: 640px !important; height: 44px !important; min-height: 44px !important;\n    margin: 0 auto !important; border: 1px solid #dedcd6 !important; border-radius: 8px !important;\n    padding: 0 10px 0 20px !important; background: #ffffff !important; position: relative !important; box-sizing: border-box !important;\n  }\n  #v2c-soporte .proinput { flex: 1 1 auto !important; order: 1 !important; min-width: 0 !important; height: 100% !important; display: flex !important; align-items: center !important; }\n  #v2c-soporte .proinput form { display: flex !important; align-items: center !important; width: 100% !important; height: 100% !important; }\n  #v2c-soporte .proinput input.autocomplete { display: none !important; }\n  #v2c-soporte input.orig {\n    width: 100% !important; height: 100% !important; border: none !important; outline: none !important;\n    background: transparent !important; box-shadow: none !important; font-size: 16px !important;\n    font-family: inherit !important; color: #14140f !important; padding: 0 !important; margin: 0 !important; position: static !important; top: auto !important;\n  }\n  #v2c-soporte .promagnifier {\n    order: 2 !important; flex: 0 0 auto !important; background: none !important; border: none !important; box-shadow: none !important;\n    cursor: pointer !important; display: flex !important; align-items: center !important; justify-content: center !important;\n    width: 28px !important; height: 28px !important; padding: 0 !important; margin: 0 !important; position: static !important; right: auto !important; transform: none !important;\n  }\n  #v2c-soporte .promagnifier .innericon { display: flex !important; align-items: center !important; justify-content: center !important; width: 100% !important; height: 100% !important; margin: 0 !important; padding: 0 !important; position: static !important; }\n  #v2c-soporte .promagnifier svg { width: 18px !important; height: 18px !important; }\n  #v2c-soporte .prosettings { display: none !important; }\n  #v2c-soporte .proloading { pointer-events: none !important; }\n\n  \/* Custom search results dropdown (targets the plugin's results container by id pattern,\n     since it is not rendered as a DOM descendant of .search) *\/\n  div[id*=\"ajaxsearchliteres\"].asl_r {\n    background: #ffffff !important; border: 1px solid #dedcd6 !important; border-radius: 12px !important;\n    box-shadow: 0 20px 40px -22px rgba(20,20,15,0.22) !important; padding: 8px !important; overflow: hidden !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results {\n    height: auto !important; max-height: 360px !important; overflow-y: auto !important; overflow-x: hidden !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item {\n    display: flex !important; align-items: center !important; background: transparent !important;\n    border: none !important; border-radius: 8px !important; padding: 8px !important; margin: 0 0 2px !important;\n    transition: background 0.15s ease;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item:last-child { margin-bottom: 0 !important; }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item:hover { background: #F5F5F5 !important; }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item img.asl_image {\n    float: none !important; flex: none !important; width: 44px !important; height: 44px !important;\n    margin: 0 12px 0 0 !important; border-radius: 8px !important; background-color: #F5F5F5 !important;\n    object-fit: cover !important; object-position: center !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item .asl_content { padding: 0 !important; margin: 0 !important; overflow: visible !important; }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item .asl_content h3,\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item .asl_content h3 a {\n    display: inline !important; font-size: 14px !important; font-weight: 700 !important; color: #14140f !important;\n    font-family: inherit !important; line-height: 1.3 !important; text-decoration: none !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .item .asl_desc {\n    margin-top: 2px !important; font-size: 12.5px !important; color: #6b6a64 !important; line-height: 1.4 !important;\n    font-family: inherit !important; display: -webkit-box !important; -webkit-line-clamp: 2 !important;\n    -webkit-box-orient: vertical !important; overflow: hidden !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results span.highlighted {\n    background: none !important; color: #14140f !important; font-weight: 700 !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r p.showmore, div[id*=\"ajaxsearchliteres\"].asl_r p.showmore span {\n    font-family: inherit !important; font-size: 12.5px !important; font-weight: 700 !important; color: #14140f !important;\n    background: transparent !important; padding: 10px 8px 4px !important; border-top: 1px solid #dedcd6 !important; margin-top: 4px !important;\n  }\n  div[id*=\"ajaxsearchliteres\"].asl_r .results .asl_nores {\n    background: transparent !important; color: #6b6a64 !important; font-family: inherit !important; font-size: 13px !important; padding: 16px 8px !important;\n  }\n  #v2c-soporte .topic-tags { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; margin-top: 16px; }\n  #v2c-soporte .topic-tags-row { display: contents; }\n  @media (max-width: 700px) {\n    #v2c-soporte .topic-tags { flex-direction: column; align-items: center; }\n    #v2c-soporte .topic-tags-row { display: flex; flex-wrap: wrap; justify-content: center; gap: 8px; }\n  }\n  #v2c-soporte .topic-tags span { font-size: 12px; font-weight: 600; color: var(--muted); border: 1px solid var(--line); padding: 6px 13px; border-radius: 999px; cursor: pointer; }\n  #v2c-soporte .topic-tags span:hover { border-color: var(--ink); color: var(--ink); }\n  #v2c-soporte .assistant-pill {\n    display: inline-flex; align-items: center; gap: 10px; margin-top: 36px;\n    padding: 10px 20px 10px 10px; border-radius: 999px; border: 1.5px solid transparent;\n    background-image: linear-gradient(#ffffff, #ffffff), linear-gradient(90deg, #A8D63D, #A8D63D);\n    background-origin: border-box; background-clip: padding-box, border-box;\n    color: var(--ink); text-decoration: none;\n    font-size: 13.5px; font-weight: 500; white-space: nowrap;\n    box-shadow: 0 3px 12px -2px rgba(168,214,61,0.35), 0 1px 2px rgba(20,20,15,0.04);\n    transition: transform 0.18s ease, box-shadow 0.18s ease, background-image 0.25s ease;\n  }\n  #v2c-soporte .assistant-pill strong { font-weight: 700; }\n  #v2c-soporte .assistant-pill:hover {\n    transform: translateY(-2px); box-shadow: 0 10px 22px -12px rgba(20,20,15,0.3);\n    background-image: linear-gradient(#ffffff, #ffffff), linear-gradient(90deg, #A8D63D 0%, #A8D63D 60%, #14140f 100%);\n  }\n  #v2c-soporte .assistant-pill-icon { position: relative; flex: none; width: 30px; height: 30px; border-radius: 50%; background: #A8D63D; display: flex; align-items: center; justify-content: center; }\n  #v2c-soporte .assistant-pill-icon-glyph {\n    width: 16px; height: 16px; background-color: #14140f;\n    -webkit-mask-image: url(https:\/\/v2charge.com\/wp-content\/uploads\/2026\/08\/icono-ia.png);\n    mask-image: url(https:\/\/v2charge.com\/wp-content\/uploads\/2026\/08\/icono-ia.png);\n    -webkit-mask-size: contain; mask-size: contain;\n    -webkit-mask-repeat: no-repeat; mask-repeat: no-repeat;\n    -webkit-mask-position: center; mask-position: center;\n  }\n  #v2c-soporte .assistant-pill-status { position: absolute; bottom: -1px; right: -1px; width: 9px; height: 9px; border-radius: 50%; background: #A8D63D; border: 2px solid #ffffff; }\n  #v2c-soporte .assistant-pill-status::after { content: \"\"; position: absolute; inset: 0; border-radius: 50%; background: #A8D63D; animation: v2c-pulse 1.8s ease-out infinite; }\n  @keyframes v2c-pulse { 0% { transform: scale(1); opacity: 0.7; } 100% { transform: scale(2.4); opacity: 0; } }\n  #v2c-soporte .assistant-pill-arrow { transition: transform 0.18s ease; color: var(--muted); }\n  #v2c-soporte .assistant-pill:hover .assistant-pill-arrow { transform: translateX(3px); color: var(--ink); }\n  @media (max-width: 640px) { #v2c-soporte .assistant-pill { white-space: normal; } }\n  @media (prefers-reduced-motion: reduce) { #v2c-soporte .assistant-pill-status::after { animation: none; } }\n\n  .v2c-modal { position: fixed; inset: 0; z-index: 9999; display: none; }\n  .v2c-modal.is-open { display: block; }\n  .v2c-modal__backdrop { position: absolute; inset: 0; background: rgba(20,20,15,0.6); }\n  .v2c-modal__panel { position: relative; margin: 4vh auto; width: min(720px, 92vw); height: 88vh; background: #ffffff; border-radius: 12px; overflow: hidden; display: flex; flex-direction: column; box-shadow: 0 24px 60px -20px rgba(0,0,0,0.5); }\n  @media (max-width: 700px) { .v2c-modal__panel { margin: 0; width: 100vw; height: 100vh; height: 100dvh; border-radius: 0; } }\n  .v2c-modal__bar { display: flex; align-items: center; justify-content: space-between; padding: 14px 18px; border-bottom: 1px solid #dedcd6; }\n  .v2c-modal__title { font-weight: 700; font-size: 14px; }\n  .v2c-modal__close { -webkit-appearance: none; appearance: none; border: none; background: none !important; font-size: 16px; line-height: 1; cursor: pointer; color: #6b6a64 !important; opacity: 1 !important; padding: 4px 8px; border-radius: 6px; outline: none; box-shadow: none !important; -webkit-tap-highlight-color: transparent; }\n  .v2c-modal__close:hover { color: #14140f; background: none; }\n  .v2c-modal__close:focus, .v2c-modal__close:active, .v2c-modal__close:focus-visible { background: none; outline: none; box-shadow: none; }\n  .v2c-modal__panel iframe { flex: 1; width: 100%; border: none; }\n  #v2c-soporte .btn { overflow: hidden; }\n  #v2c-soporte .btn-arrow { display: inline-block; transition: transform 0.18s ease; }\n  #v2c-soporte .btn:hover .btn-arrow { transform: translateX(3px); }\n  #v2c-soporte section.block { padding: 28px 0; border-bottom: 1px solid var(--line); }\n  #v2c-soporte section.block:last-of-type { border-bottom: none; }\n  #v2c-soporte .block-head { margin-bottom: 26px; }\n  #v2c-soporte .block-head .eyebrow { display: block; font-size: 11px; font-weight: 700; letter-spacing: 0.14em; text-transform: uppercase; color: var(--muted); margin-bottom: 8px; }\n  #v2c-soporte .block-head h2 { font-size: 22px; }\n  #v2c-soporte section.block:first-of-type { padding-top: 64px; }\n  #v2c-soporte .cat-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px; }\n  @media (max-width: 760px) { #v2c-soporte .cat-grid { grid-template-columns: repeat(2, 1fr); } }\n  @media (max-width: 480px) { #v2c-soporte .cat-grid { grid-template-columns: 1fr; } }\n  #v2c-soporte .cat-card { border: 1px solid var(--line); border-radius: 20px; padding: 20px; display: flex; align-items: center; gap: 16px; text-decoration: none; color: var(--ink); background: var(--paper); position: relative; transition: transform 0.18s ease, box-shadow 0.18s ease, border-color 0.18s ease; }\n  #v2c-soporte .cat-card:hover { border-color: var(--ink); transform: translateY(-3px); box-shadow: 0 10px 22px -12px rgba(20,20,15,0.28); }\n  #v2c-soporte .cat-card:active { transform: translateY(-1px); }\n  #v2c-soporte .cat-card .thumb { transition: transform 0.18s ease; }\n  #v2c-soporte .cat-card:hover .thumb { transform: scale(1.05); }\n  @media (prefers-reduced-motion: reduce) { #v2c-soporte .cat-card, #v2c-soporte .cat-card .thumb { transition: none !important; } }\n  #v2c-soporte .cat-card .thumb { width: 56px; height: 56px; border-radius: 9px; background: #F5F5F5; display: flex; align-items: center; justify-content: center; flex: none; }\n  #v2c-soporte .cat-card .thumb img { max-width: 76%; max-height: 76%; object-fit: contain; }\n  #v2c-soporte .cat-card .meta h3 { font-size: 15px; font-weight: 700; }\n  #v2c-soporte .cat-card .meta .count { font-size: 12.5px; color: var(--muted); margin-top: 3px; font-weight: 500; }\n  #v2c-soporte .cat-card.is-new::after {\n    content: \"Nouveau\"; position: absolute; top: 14px; right: 14px; font-size: 8.5px; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;\n    color: var(--inverse-ink); background: var(--inverse); padding: 3px 6px; border-radius: 4px;\n  }\n  #v2c-soporte .articles-list { display: grid; grid-template-columns: 1fr 1fr; gap: 2px 40px; }\n  @media (max-width: 700px) { #v2c-soporte .articles-list { grid-template-columns: 1fr; } }\n  #v2c-soporte .article-row { display: flex; align-items: center; padding: 14px 0; border-bottom: 1px solid var(--line); font-size: 14.5px; font-weight: 600; }\n  #v2c-soporte .article-row .doc-icon { flex: none; color: var(--muted); margin-right: 12px; }\n  #v2c-soporte .article-row a { color: var(--ink); text-decoration: none; }\n  #v2c-soporte .article-row a:hover { text-decoration: underline; }\n  #v2c-soporte .article-row .row-arrow { margin-left: 6px; flex: none; color: var(--muted); opacity: 0; transform: translateX(-6px); transition: opacity 0.15s ease, transform 0.15s ease; }\n  #v2c-soporte .article-row a:hover ~ .row-arrow { opacity: 1; transform: translateX(0); }\n  #v2c-soporte .help-strip { border: 1px solid var(--line); border-radius: 20px; padding: 34px 38px; display: flex; align-items: center; justify-content: space-between; gap: 24px; flex-wrap: wrap; background: var(--surface); }\n  #v2c-soporte .help-strip .copy { flex: 1 1 auto; min-width: 0; }\n  #v2c-soporte .help-strip .copy p { margin: 8px 0 0; color: var(--muted); font-size: 14px; font-weight: 500; max-width: 60ch; }\n  #v2c-soporte .help-strip .actions { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 16px; }\n  #v2c-soporte .strip-icon { flex: none; width: 64px; height: 64px; border-radius: 9px; background: #F5F5F5; display: flex; align-items: center; justify-content: center; }\n  #v2c-soporte .strip-icon img { max-width: 60%; max-height: 60%; object-fit: contain; }\n\n  #v2c-soporte .help-strip:not(.with-image) { display: grid; grid-template-columns: 1fr auto; align-items: center; }\n  #v2c-soporte .help-strip:not(.with-image) .copy { display: flex; align-items: center; }\n  #v2c-soporte .help-strip:not(.with-image) .copy h3 { font-size: 19px; font-weight: 500; }\n  #v2c-soporte .help-strip:not(.with-image) .actions { display: flex; align-items: center; margin: 0; }\n  @media (max-width: 640px) {\n    #v2c-soporte .help-strip:not(.with-image) { display: flex; flex-direction: column; align-items: stretch; padding: 26px 24px; }\n    #v2c-soporte .help-strip:not(.with-image) .actions { margin-top: 18px; }\n  }\n\n  #v2c-soporte .help-strip.with-image { background: #F7F7F7; display: grid; grid-template-columns: 1fr 320px; column-gap: 24px; align-items: center; overflow: hidden; }\n  #v2c-soporte .help-strip.with-image .copy { display: block; width: auto; min-width: 0; grid-column: 1; }\n  #v2c-soporte .help-strip.with-image .copy h3 { font-size: 26px; line-height: 1.25; font-weight: 800; }\n  #v2c-soporte .help-strip.with-image .copy p { font-size: 16px; }\n  #v2c-soporte .help-strip.with-image .actions { margin-top: 40px; }\n  #v2c-soporte .help-strip.with-image .strip-image { grid-column: 2; grid-row: 1; width: 320px; align-self: end; margin: 0 -38px -34px 0; }\n  #v2c-soporte .strip-image img { width: 100%; height: auto; border-radius: 9px; display: block; }\n  @media (max-width: 700px) {\n    #v2c-soporte .help-strip.with-image { display: flex; flex-direction: column; align-items: stretch; padding: 28px 24px; }\n    #v2c-soporte .help-strip.with-image .strip-image { display: none; }\n    #v2c-soporte .help-strip.with-image .actions { margin-top: 20px; }\n  }\n  @media (max-width: 480px) {\n    #v2c-soporte .help-strip.with-image .copy h3 { font-size: 21px; }\n  }\n  #v2c-soporte .btn { display: inline-flex; align-items: center; gap: 8px; padding: 12px 20px; border-radius: 10px; font-size: 13.5px; font-weight: 700; text-decoration: none; white-space: nowrap; }\n  #v2c-soporte .btn.primary { background: var(--inverse); color: var(--inverse-ink); }\n  #v2c-soporte .btn.ghost { border: 1.5px solid var(--ink); color: var(--ink); }\n  #v2c-soporte .btn.on-dark { background: #ffffff; color: var(--ink); }\n  #v2c-soporte .resolve-grid { display: grid; grid-template-columns: 1.4fr 1fr; gap: 16px; margin-top: 24px; }\n  @media (max-width: 820px) { #v2c-soporte .resolve-grid { grid-template-columns: 1fr; } }\n  #v2c-soporte .resolve-card { border-radius: 20px; padding: 34px; display: flex; flex-direction: column; gap: 14px; text-align: left; }\n  #v2c-soporte .resolve-card.primary { background: var(--ink); color: var(--paper); }\n  #v2c-soporte .resolve-card.secondary { background: #F5F5F5; color: var(--ink); }\n  #v2c-soporte .resolve-card .kicker { font-size: 11.5px; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase; }\n  #v2c-soporte .resolve-card.primary .kicker { color: rgba(253,253,252,0.6); }\n  #v2c-soporte .resolve-card.secondary .kicker { color: var(--muted); }\n  #v2c-soporte .resolve-card h3 { font-size: 22px; }\n  #v2c-soporte .resolve-card-title { display: flex; align-items: center; gap: 10px; }\n  #v2c-soporte .resolve-card-icon { position: relative; flex: none; width: 28px; height: 28px; border-radius: 50%; background: #A8D63D; display: flex; align-items: center; justify-content: center; }\n  #v2c-soporte .resolve-card-icon-status { position: absolute; bottom: -1px; right: -1px; width: 8px; height: 8px; border-radius: 50%; background: #A8D63D; border: 2px solid var(--ink); }\n  #v2c-soporte .resolve-card-icon-status::after { content: \"\"; position: absolute; inset: 0; border-radius: 50%; background: #A8D63D; animation: v2c-pulse 1.8s ease-out infinite; }\n  @media (prefers-reduced-motion: reduce) { #v2c-soporte .resolve-card-icon-status::after { animation: none; } }\n  #v2c-soporte .resolve-card-icon-glyph {\n    width: 15px; height: 15px; background-color: #14140f;\n    -webkit-mask-image: url(https:\/\/v2charge.com\/wp-content\/uploads\/2026\/08\/icono-ia.png);\n    mask-image: url(https:\/\/v2charge.com\/wp-content\/uploads\/2026\/08\/icono-ia.png);\n    -webkit-mask-size: contain; mask-size: contain;\n    -webkit-mask-repeat: no-repeat; mask-repeat: no-repeat;\n    -webkit-mask-position: center; mask-position: center;\n  }\n  #v2c-soporte .resolve-card.primary h3 { color: var(--paper); }\n  #v2c-soporte .resolve-card p { margin: 0; font-size: 14.5px; line-height: 1.6; max-width: 44ch; }\n  #v2c-soporte .resolve-card.primary p { color: rgba(253,253,252,0.72); }\n  #v2c-soporte .resolve-card.secondary p { color: var(--muted); }\n  #v2c-soporte .resolve-card .btn { align-self: flex-start; margin-top: auto; }\n  .entry-title { margin-top: 0px !important; }\n  #content, #primary, #main, .site-content, .content-area { background: #fff !important; }\n\n  @media (max-width: 480px) {\n    #v2c-soporte section.block { padding: 22px 0; }\n    #v2c-soporte section.block:first-of-type { padding-top: 40px; }\n    #v2c-soporte .hero { padding-bottom: 34px; }\n    #v2c-soporte .assistant-pill { padding: 8px 16px 8px 8px; font-size: 12.5px; gap: 8px; }\n    #v2c-soporte .assistant-pill-icon { width: 26px; height: 26px; }\n    #v2c-soporte .cat-card { padding: 16px; gap: 12px; }\n    #v2c-soporte .cat-card .thumb { width: 48px; height: 48px; }\n    #v2c-soporte .resolve-card { padding: 26px 24px; }\n  }\n  @media (max-width: 700px) {\n    #v2c-soporte .block-head h2 { font-size: 20px; }\n  }\n<\/style>\n\n\n\n<div id=\"v2c-soporte\">\n<header class=\"hero\">\n  <div class=\"wrap\">\n    <h1>Comment pouvons-nous vous aider ?<\/h1>\n    <p>Retrouvez tous les manuels et guides d\u2019installation et d\u2019utilisation de nos chargeurs et plateformes V2C.<\/p>\n    <div class=\"search\">\n      <div class=\"asl_w_container asl_w_container_1\" data-id=\"1\" data-instance=\"1\">\n\t<div id='ajaxsearchlite1'\n\t\tdata-id=\"1\"\n\t\tdata-instance=\"1\"\n\t\tclass=\"asl_w asl_m asl_m_1 asl_m_1_1\">\n\t\t<div class=\"probox\">\n\n\t\n\t<div class='prosettings' style='display:none;' data-opened=0>\n\t\t\t\t<div class='innericon'>\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\">\n\t\t\t\t\t<polygon transform = \"rotate(90 256 256)\" points=\"142.332,104.886 197.48,50 402.5,256 197.48,462 142.332,407.113 292.727,256 \"\/>\n\t\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/div>\n\n\t\n\t\n\t<div class='proinput'>\n\t\t<form role=\"search\" action='#' autocomplete=\"off\"\n\t\t\t\taria-label=\"Search form\">\n\t\t\t<input aria-label=\"Search input\"\n\t\t\t\t\ttype='search' class='orig'\n\t\t\t\t\ttabindex=\"0\"\n\t\t\t\t\tname='phrase'\n\t\t\t\t\tplaceholder=''\n\t\t\t\t\tvalue=''\n\t\t\t\t\tautocomplete=\"off\"\/>\n\t\t\t<input aria-label=\"Search autocomplete input\"\n\t\t\t\t\ttype='text'\n\t\t\t\t\tclass='autocomplete'\n\t\t\t\t\ttabindex=\"-1\"\n\t\t\t\t\tname='phrase'\n\t\t\t\t\tvalue=''\n\t\t\t\t\tautocomplete=\"off\" disabled\/>\n\t\t\t<input type='submit' value=\"Start search\" style='width:0; height: 0; visibility: hidden;'>\n\t\t<\/form>\n\t<\/div>\n\n\t\n\t\n\t<button class='promagnifier' tabindex=\"0\" aria-label=\"Search magnifier button\">\n\t\t\t\t<span class='innericon' style=\"display:block;\">\n\t\t\t<svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"22\" height=\"22\" viewBox=\"0 0 512 512\" enable-background=\"new 0 0 512 512\" xml:space=\"preserve\">\n\t\t\t\t\t<path d=\"M460.355,421.59L353.844,315.078c20.041-27.553,31.885-61.437,31.885-98.037\n\t\t\t\t\t\tC385.729,124.934,310.793,50,218.686,50C126.58,50,51.645,124.934,51.645,217.041c0,92.106,74.936,167.041,167.041,167.041\n\t\t\t\t\t\tc34.912,0,67.352-10.773,94.184-29.158L419.945,462L460.355,421.59z M100.631,217.041c0-65.096,52.959-118.056,118.055-118.056\n\t\t\t\t\t\tc65.098,0,118.057,52.959,118.057,118.056c0,65.096-52.959,118.056-118.057,118.056C153.59,335.097,100.631,282.137,100.631,217.041\n\t\t\t\t\t\tz\"\/>\n\t\t\t\t<\/svg>\n\t\t<\/span>\n\t<\/button>\n\n\t\n\t\n\t<div class='proloading'>\n\n\t\t<div class=\"asl_loader\"><div class=\"asl_loader-inner asl_simple-circle\"><\/div><\/div>\n\n\t\t\t<\/div>\n\n\t\n\t\n<\/div>\t<\/div>\n\t<div class='asl_data_container' style=\"display:none !important;\">\n\t\t<div class=\"asl_init_data wpdreams_asl_data_ct\"\n\tstyle=\"display:none !important;\"\n\tid=\"asl_init_id_1\"\n\tdata-asl-id=\"1\"\n\tdata-asl-instance=\"1\"\n\tdata-settings=\"{&quot;homeurl&quot;:&quot;https:\\\/\\\/v2charge.com\\\/fr\\\/&quot;,&quot;resultstype&quot;:&quot;vertical&quot;,&quot;resultsposition&quot;:&quot;hover&quot;,&quot;itemscount&quot;:5,&quot;charcount&quot;:0,&quot;minWordLength&quot;:2,&quot;highlight&quot;:false,&quot;highlightWholewords&quot;:true,&quot;singleHighlight&quot;:false,&quot;scrollToResults&quot;:{&quot;enabled&quot;:true,&quot;offset&quot;:0},&quot;resultareaclickable&quot;:1,&quot;autocomplete&quot;:{&quot;enabled&quot;:false,&quot;lang&quot;:&quot;en&quot;,&quot;trigger_charcount&quot;:0},&quot;mobile&quot;:{&quot;menu_selector&quot;:&quot;#menu-toggle&quot;},&quot;trigger&quot;:{&quot;click&quot;:&quot;results_page&quot;,&quot;click_location&quot;:&quot;same&quot;,&quot;update_href&quot;:false,&quot;return&quot;:&quot;results_page&quot;,&quot;return_location&quot;:&quot;same&quot;,&quot;facet&quot;:true,&quot;type&quot;:true,&quot;redirect_url&quot;:&quot;?s={phrase}&quot;,&quot;delay&quot;:300},&quot;animations&quot;:{&quot;pc&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;},&quot;mob&quot;:{&quot;settings&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;results&quot;:{&quot;anim&quot;:&quot;fadedrop&quot;,&quot;dur&quot;:300},&quot;items&quot;:&quot;voidanim&quot;}},&quot;autop&quot;:{&quot;state&quot;:true,&quot;phrase&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;},&quot;resPage&quot;:{&quot;useAjax&quot;:false,&quot;selector&quot;:&quot;#main&quot;,&quot;trigger_type&quot;:true,&quot;trigger_facet&quot;:true,&quot;trigger_magnifier&quot;:false,&quot;trigger_return&quot;:false},&quot;resultsSnapTo&quot;:&quot;left&quot;,&quot;results&quot;:{&quot;width&quot;:&quot;auto&quot;,&quot;width_tablet&quot;:&quot;auto&quot;,&quot;width_phone&quot;:&quot;auto&quot;},&quot;settingsimagepos&quot;:&quot;right&quot;,&quot;closeOnDocClick&quot;:true,&quot;overridewpdefault&quot;:false,&quot;override_method&quot;:&quot;get&quot;}\"><\/div>\n\t<div id=\"asl_hidden_data\">\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"aslblur\">\n\t\t\t\t<feGaussianBlur in=\"SourceGraphic\" stdDeviation=\"4\"\/>\n\t\t\t<\/filter>\n\t\t<\/svg>\n\t\t<svg style=\"position:absolute\" height=\"0\" width=\"0\">\n\t\t\t<filter id=\"no_aslblur\"><\/filter>\n\t\t<\/svg>\n\t<\/div>\n\t<\/div>\n\n\t<div id='ajaxsearchliteres1'\n\tclass='vertical wpdreams_asl_results asl_w asl_r asl_r_1 asl_r_1_1'>\n\n\t\n\t<div class=\"results\">\n\n\t\t\n\t\t<div class=\"resdrg\">\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n\n\t\n\t\t\t\t\t<p class='showmore'>\n\t\t\t<span>M\u00e1s resultados<\/span>\n\t\t<\/p>\n\t\t\t\n<\/div>\n\n\t<div id='__original__ajaxsearchlitesettings1'\n\t\tdata-id=\"1\"\n\t\tclass=\"searchsettings wpdreams_asl_settings asl_w asl_s asl_s_1\">\n\t\t<form name='options'\n\t\taria-label=\"Search settings form\"\n\t\tautocomplete = 'off'>\n\n\t\n\t\n\t<input type=\"hidden\" name=\"filters_changed\" style=\"display:none;\" value=\"0\">\n\t<input type=\"hidden\" name=\"filters_initial\" style=\"display:none;\" value=\"1\">\n\n\t<div class=\"asl_option_inner hiddend\">\n\t\t<input type='hidden' name='qtranslate_lang' id='qtranslate_lang'\n\t\t\t\tvalue='0'\/>\n\t<\/div>\n\n\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type='hidden' name='wpml_lang'\n\t\t\t\t\tvalue='fr'\/>\n\t\t<\/div>\n\t\n\t\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Generic selectors<\/legend>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"exact\"\n\t\t\t\t\t\taria-label=\"Exact matches only\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tExact matches only\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"title\"\n\t\t\t\t\t\taria-label=\"Search in title\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in title\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t<input type=\"checkbox\" value=\"content\"\n\t\t\t\t\t\taria-label=\"Search in content\"\n\t\t\t\t\t\tname=\"asl_gen[]\"  checked=\"checked\"\/>\n\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"asl_option_label\">\n\t\t\t\tSearch in content\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t<input type=\"checkbox\" value=\"excerpt\"\n\t\t\t\t\taria-label=\"Search in excerpt\"\n\t\t\t\t\tname=\"asl_gen[]\" \/>\n\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t<\/div>\n\t<\/fieldset>\n\t<fieldset class=\"asl_sett_scroll\">\n\t\t<legend style=\"display: none;\">Post Type Selectors<\/legend>\n\t\t\t\t\t<div class=\"asl_option\" tabindex=\"0\">\n\t\t\t\t<div class=\"asl_option_inner\">\n\t\t\t\t\t<input type=\"checkbox\" value=\"page\"\n\t\t\t\t\t\t\taria-label=\"page\"\n\t\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t\t\t<div class=\"asl_option_checkbox\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"asl_option_label\">\n\t\t\t\t\tpage\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t\t<input type=\"checkbox\" value=\"custom_css\"\n\t\t\t\t\t\taria-label=\"Hidden option, ignore please\"\n\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"asl_option_inner hiddend\">\n\t\t\t\t<input type=\"checkbox\" value=\"topics\"\n\t\t\t\t\t\taria-label=\"Hidden option, ignore please\"\n\t\t\t\t\t\tname=\"customset[]\" checked=\"checked\"\/>\n\t\t\t<\/div>\n\t\t\t\t<\/fieldset>\n\t<\/form>\n\t<\/div>\n<\/div>\n\n      <div class=\"topic-tags\">\n        <div class=\"topic-tags-row\">\n          <span>Mises \u00e0 jour<\/span>\n          <span>V2C ControlBox<\/span>\n        <\/div>\n        <div class=\"topic-tags-row\">\n          <span>Contr\u00f4le dynamique de la puissance<\/span>\n          <span>Photovolta\u00efque<\/span>\n        <\/div>\n      <\/div>\n    <\/div>\n    <a href=\"#\" id=\"open-v2c-assistant\" class=\"assistant-pill\">\n      <span class=\"assistant-pill-icon\"><span class=\"assistant-pill-icon-glyph\"><\/span><span class=\"assistant-pill-status\"><\/span><\/span>\n      <span>Besoin d&rsquo;une r\u00e9ponse imm\u00e9diate ? <strong>Demandez \u00e0 V2C Assistant<\/strong><\/span>\n      <svg class=\"assistant-pill-arrow\" width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"><\/line><polyline points=\"12 5 19 12 12 19\"><\/polyline><\/svg>\n    <\/a>\n  <\/div>\n<\/header>\n\n<div id=\"v2c-assistant-modal\" class=\"v2c-modal\" aria-hidden=\"true\">\n  <div class=\"v2c-modal__backdrop\" id=\"v2c-assistant-backdrop\"><\/div>\n  <div class=\"v2c-modal__panel\" role=\"dialog\" aria-modal=\"true\" aria-label=\"V2C Assistant\">\n    <div class=\"v2c-modal__bar\">\n      <span class=\"v2c-modal__title\">V2C Assistant<\/span>\n      <button type=\"button\" class=\"v2c-modal__close\" id=\"close-v2c-assistant\" aria-label=\"Fermer\">\u2715<\/button>\n    <\/div>\n    <iframe data-src=\"https:\/\/v2charge.com\/v2c-support-web\/\" title=\"V2C Assistant\"><\/iframe>\n  <\/div>\n<\/div>\n\n<script>\n(function () {\n  var modal = document.getElementById('v2c-assistant-modal');\n  var openBtn = document.getElementById('open-v2c-assistant');\n  var closeBtn = document.getElementById('close-v2c-assistant');\n  var backdrop = document.getElementById('v2c-assistant-backdrop');\n  var iframe = 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document.querySelectorAll('div[id*=\"ajaxsearchliteres\"].asl_r p.showmore').forEach(function(el){\n      var target = el.querySelector('span') || el;\n      if (target.textContent.trim() !== SHOWMORE_TEXT) { target.textContent = SHOWMORE_TEXT; }\n    });\n  }\n  var mo = new MutationObserver(fixShowMore);\n  mo.observe(document.body, { childList: true, subtree: true });\n  fixShowMore();\n})();\n<\/script>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\">\n  <div class=\"wrap\">\n    <div class=\"block-head\"><h2>Support par chargeur<\/h2><\/div>\n    <div class=\"cat-grid\">\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/trydan\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/trydan-home-soporte.png\" alt=\"Chargeur V2C Trydan\" \/><\/div>\n        <div class=\"meta\"><h3>Trydan<\/h3><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/support-trydan-pro\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/03\/trydanpro-home-soporte.png\" alt=\"Chargeur V2C Trydan Pro\" \/><\/div>\n        <div class=\"meta\"><h3>Trydan Pro<\/h3><\/div>\n      <\/a>\n      <a class=\"cat-card is-new\" href=\"https:\/\/v2charge.com\/fr\/support\/alva\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/06\/menu-alva.png\" alt=\"Chargeur V2C Alva\" \/><\/div>\n        <div class=\"meta\"><h3>Alva<\/h3><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/pole-pro\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/polepro-home-soporte.png\" alt=\"Chargeur V2C Pole Pro\" \/><\/div>\n        <div class=\"meta\"><h3>Pole Pro<\/h3><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/denka\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/05\/denka-product-v2c-payments.png\" alt=\"Chargeur V2C Denka\" \/><\/div>\n        <div class=\"meta\"><h3>Denka<\/h3><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/ev-portable\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/11\/evportable-home-soporte.png\" alt=\"Chargeur V2C EV Portable\" \/><\/div>\n        <div class=\"meta\"><h3>EV Portable<\/h3><\/div>\n      <\/a>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\">\n  <div class=\"wrap\">\n    <div class=\"block-head\"><h2>Support logiciel<\/h2><\/div>\n    <div class=\"cat-grid\">\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/v2c-cloud\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/08\/v2c-cloud-app.png\" alt=\"V2C Cloud\"><\/div>\n        <div class=\"meta\"><h3>V2C Cloud<\/h3><span class=\"count\">App et suivi<\/span><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/controle-puissance\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/11\/menu-energy-management.png\" alt=\"Contr\u00f4le de puissance V2C\"><\/div>\n        <div class=\"meta\"><h3>Contr\u00f4le de puissance<\/h3><span class=\"count\">Gestion de la charge dynamique<\/span><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/v2c-cloud\/fonctionnement-v2c-payments\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2024\/12\/menu-v2c-payments.png\" alt=\"V2C Payments\"><\/div>\n        <div class=\"meta\"><h3>V2C Payments<\/h3><span class=\"count\">Paiement \u00e0 la recharge<\/span><\/div>\n      <\/a>\n      <a class=\"cat-card\" href=\"https:\/\/v2charge.com\/fr\/support\/v2c-installer-panel\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2023\/12\/installer-panel-icon.png\" alt=\"V2C Installer Panel\" style=\"max-width:50%;max-height:50%;\"><\/div>\n        <div class=\"meta\"><h3>V2C Installer Panel<\/h3><span class=\"count\">Gestion des installations<\/span><\/div>\n      <\/a>\n      <a class=\"cat-card is-new\" href=\"https:\/\/v2charge.com\/fr\/support\/v2c-business-panel\/\">\n        <div class=\"thumb\"><img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/03\/menu-v2c-business-panel.png\" alt=\"V2C Business Panel\"><\/div>\n        <div class=\"meta\"><h3>V2C Business Panel<\/h3><span class=\"count\">Remboursement des employ\u00e9s<\/span><\/div>\n      <\/a>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\">\n  <div class=\"wrap\">\n    <div class=\"help-strip with-image\">\n      <div class=\"copy\">\n        <h3>Vous souhaitez programmer vos recharges, ajuster l&rsquo;intensit\u00e9, configurer des profils solaires, modifier votre tarif ou partager votre chargeur ?<\/h3>\n        <p>Tout se g\u00e8re depuis un seul endroit : l&rsquo;application gratuite V2C Cloud.<\/p>\n        <div class=\"actions\">\n          <a class=\"btn primary\" href=\"https:\/\/v2charge.com\/fr\/support\/v2c-cloud\/configuration-v2c-cloud\/\">Voir comment la configurer <span class=\"btn-arrow\">\u2192<\/span><\/a>\n        <\/div>\n      <\/div>\n      <div class=\"strip-image\">\n        <img decoding=\"async\" src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/08\/power-control-v2c-app.png\" alt=\"Contr\u00f4le de puissance activ\u00e9 dans l'application V2C\">\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\">\n  <div class=\"wrap\">\n    <div class=\"block-head\"><h2>Autres contenus populaires<\/h2><\/div>\n    <div class=\"articles-list\">\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/configuration-smartlock\/\">Comment verrouiller et d\u00e9verrouiller votre chargeur par proximit\u00e9 avec votre mobile ou e-Key (V2C SmartLock)<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/controle-puissance\/personnalisation\/\">Comment personnaliser le contr\u00f4le de puissance<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/controle-puissance\/dynamique\/solution-erreurs\/\">R\u00e9soudre les erreurs du contr\u00f4le dynamique de puissance<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/trydan\/manuel-utilisateur\/\">Manuel d&rsquo;utilisation de Trydan<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/trydan\/mise-jour-derniere-version\/\">Mettre \u00e0 jour Trydan vers la derni\u00e8re version<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n      <div class=\"article-row\"><svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"doc-icon\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"><\/path><path d=\"M14 2v6h6\"><\/path><\/svg><a href=\"https:\/\/v2charge.com\/fr\/support\/videos-informatives\/\">Vid\u00e9os informatives<\/a><span class=\"row-arrow\">\u2192<\/span><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\">\n  <div class=\"wrap\">\n    <div class=\"help-strip\">\n      <div class=\"copy\">\n        <h3>R\u00e9pondez \u00e0 vos questions les plus courantes gr\u00e2ce \u00e0<strong style=\"font-weight:700;\"> nos formations en ligne gratuites<\/strong><\/h3>\n      <\/div>\n      <div class=\"actions\">\n        <a class=\"btn primary\" href=\"https:\/\/v2charge.com\/fr\/cours-dinstallateurde-chargeur-de-voiture-electrique\/\">Voir les formations <span class=\"btn-arrow\">\u2192<\/span><\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n\n\n\n<div id=\"v2c-soporte\">\n<section class=\"block\" style=\"border-bottom:none;padding-bottom:120px;\">\n  <div class=\"wrap\">\n    <div class=\"block-head\">\n      <h2>Besoin d&rsquo;assistance technique ?<\/h2>\n      <\/div>\n    <div class=\"resolve-grid\">\n      <div class=\"resolve-card primary\">\n        <span class=\"kicker\">Recommand\u00e9 \u00b7 R\u00e9ponse imm\u00e9diate<\/span>\n        <div class=\"resolve-card-title\">\n          <span class=\"resolve-card-icon\"><span class=\"resolve-card-icon-glyph\"><\/span><span class=\"resolve-card-icon-status\"><\/span><\/span>\n          <h3>Demandez \u00e0 V2C Assistant<\/h3>\n        <\/div>\n        <p>Notre assistant IA r\u00e9pond instantan\u00e9ment \u00e0 toutes vos questions sur votre chargeur, \u00e0 tout moment. Connect\u00e9 \u00e0 votre compte V2C Cloud, il peut \u00e9galement effectuer les actions que vous lui demandez.<\/p>\n        <a class=\"btn on-dark\" href=\"https:\/\/v2charge.com\/v2c-support-web\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ouvrir V2C Assistant <span class=\"btn-arrow\">\u2192<\/span><\/a>\n      <\/div>\n      <div class=\"resolve-card secondary\">\n        <span class=\"kicker\">Si cela ne r\u00e9sout pas le probl\u00e8me<\/span>\n        <h3>Contactez le support technique<\/h3>\n        <p>Cr\u00e9ez une demande aupr\u00e8s de notre centre de support technique et nous vous r\u00e9pondrons dans les meilleurs d\u00e9lais.<\/p>\n        <a class=\"btn ghost\" href=\"https:\/\/v2charge.atlassian.net\/servicedesk\/customer\/portal\/3\" target=\"_blank\" rel=\"noopener noreferrer\">Ouvrir un ticket de support <span class=\"btn-arrow\">\u2192<\/span><\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Comment pouvons-nous vous aider ? Retrouvez tous les manuels et guides d\u2019installation et d\u2019utilisation de nos chargeurs et plateformes V2C. Mises \u00e0 jour V2C ControlBox Contr\u00f4le dynamique de la puissance Photovolta\u00efque Besoin d&rsquo;une r\u00e9ponse imm\u00e9diate ? Demandez \u00e0 V2C Assistant V2C Assistant \u2715 Support par chargeur Trydan Trydan Pro Alva Pole Pro Denka EV Portable &#8230; <a title=\"Support Area\" class=\"read-more\" href=\"https:\/\/v2charge.com\/fr\/support\/\" aria-label=\"Read more about Support Area\">Lire la suite<\/a><\/p>\n","protected":false},"author":1,"featured_media":170349,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-77761","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support Area \u25b7 Informations techniques sur les e-Chargers | V2C<\/title>\n<meta name=\"description\" content=\"Dans le Support Area V2C, retrouvez toutes les informations sur nos e-Chargers \u27a4 Manuels et derni\u00e8res mises \u00e0 jour.\" 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