{"id":170825,"date":"2024-08-05T10:04:32","date_gmt":"2024-08-05T08:04:32","guid":{"rendered":"https:\/\/v2charge.com\/?page_id=170825"},"modified":"2026-10-21T13:24:11","modified_gmt":"2026-10-21T11:24:11","slug":"funcionamento-v2c-payments","status":"publish","type":"page","link":"https:\/\/v2charge.com\/pt-pt\/suporte\/v2c-cloud\/funcionamento-v2c-payments\/","title":{"rendered":"Opera\u00e7\u00e3o do V2C Payments"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-955a804a alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\"><div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/v2charge.com\/pt-pt\/\">V2C<\/a><\/span> \u00bb <span><a href=\"https:\/\/v2charge.com\/pt-pt\/support\/\">\u00c1rea de Suporte<\/a><\/span> \u00bb <span><a href=\"https:\/\/v2charge.com\/pt-pt\/support\/v2c-cloud\/\">Suporte V2C Cloud<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">Opera\u00e7\u00e3o do V2C Payments<\/span><\/span><\/div>\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-e1a11e6c\"><h1 class=\"uagb-heading-text\">Configura\u00e7\u00e3o e Opera\u00e7\u00e3o do V2C Payments<\/h1><\/div><\/div><\/div>\n\n\n\n<style>\n\/* V2C Payments guide (page 139664). Everything is scoped to #v2cp so the theme and Spectra styles above\/below are untouched.\n   Sticky step index on the left, one reading column on the right; screenshots open in a lightbox. *\/\n#v2cp {\n  --surface: #F4F4F2; --card: #F8F8F6; --rule: #ECECEA; --ink: #0E0E0E; --body: #1F1F1F; --muted: #7A7A78;\n  --on-ink: #FFFFFF; --shot-frame: #ECECEA; --shot-bg: #FFFFFF; --head: 128px; \/* fixed site header + 32px; guia.js replaces it with the measured header bottom *\/\n  --font: \"Montserrat\", Arial, Helvetica, sans-serif;\n  max-width: 1140px; margin: 0 auto; \/* same width as the breadcrumbs\/H1 block above *\/\n  position: relative; z-index: 1; \/* the Spectra H1 block above is position:relative and would paint over the pulled-up index on mobile *\/\n  color: var(--body); font-family: var(--font); font-size: 16px; line-height: 1.65; -webkit-font-smoothing: antialiased;\n  -webkit-tap-highlight-color: transparent; \/* no dark flash on tap in mobile browsers *\/\n}\n#v2cp *, #v2cp *::before, #v2cp *::after { box-sizing: border-box; }\n\/* the theme sets overflow-x:hidden on html\/body, which turns body into a scroll container and kills position:sticky;\n   clip hides horizontal overflow the same way without that side effect *\/\nhtml:has(#v2cp), body:has(#v2cp) { overflow-x: clip !important; }\n#v2cp p { margin: 1em 0; }\n#v2cp ul, #v2cp ol { margin: 1em 0; padding-left: 40px; }\n#v2cp li { margin: 0; }\n#v2cp a { color: var(--ink); text-decoration: underline; text-underline-offset: 3px; text-decoration-thickness: 1px; }\n#v2cp a:hover { text-decoration-thickness: 2px; }\n#v2cp :focus-visible { outline: 2px solid var(--ink); outline-offset: 3px; border-radius: 3px; }\n#v2cp strong, #v2cp b { color: var(--ink); font-weight: 600; }\n#v2cp .ui { font-weight: 600; color: var(--ink); }\n#v2cp .eyebrow { font-size: 12px; font-weight: 700; letter-spacing: .18em; line-height: 1.4; text-transform: uppercase; color: var(--muted); }\n\n#v2cp .layout { display: grid; grid-template-columns: 220px minmax(0, 1fr); gap: 64px; padding-block: 8px 72px; 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}\n}\n\/* video under the roles: click-to-load YouTube (no player until clicked), audio-track box where the video has a dubbed track,\n   and the \"watch on YouTube\" pill in every language *\/\n#v2cp { --pill: #E4E4E1; }\n#v2cp .v2cp-video-wrap { margin: 30px 0 0; aspect-ratio: 16 \/ 9; border-radius: 10px; overflow: hidden; background: #111111; }\n#v2cp .v2cp-video, #v2cp .v2cp-video:hover, #v2cp .v2cp-video:focus { position: relative; display: block; width: 100%; height: 100%; margin: 0; padding: 0; border: 0; border-radius: 0; background: #111111; cursor: pointer; line-height: 0; box-shadow: none; }\n#v2cp .v2cp-video img { display: block; width: 100%; height: 100%; object-fit: cover; transform: scale(1.01); \/* crops the 1px black edge of YouTube thumbnails *\/ }\n#v2cp .v2cp-play { position: absolute; top: 50%; left: 50%; transform: translate(-50%, -50%); transition: transform .2s; }\n#v2cp .v2cp-video:hover .v2cp-play { transform: translate(-50%, -50%) scale(1.1); }\n#v2cp .v2cp-video-frame { display: block; width: 100%; height: 100%; border: 0; }\n#v2cp .audio-box { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 8px 32px; align-items: center; background: var(--surface); border-radius: 10px; padding: 16px 20px; margin: 16px 0 0; }\n#v2cp .audio-box p { margin: 0; font-size: 14px; line-height: 1.3; font-weight: 600; color: var(--muted); max-width: none; }\n#v2cp .audio-box .only-mobile { display: none; font-weight: 400; margin-top: 4px; }\n#v2cp .audio-steps { display: block; justify-self: end; max-width: 100%; height: auto; }\n#v2cp .audio-steps .s-play, #v2cp .audio-steps .s-txt { fill: var(--ink); }\n#v2cp .audio-steps .s-on { fill: #FFFFFF; }\n#v2cp .audio-steps .s-pill { fill: var(--pill); }\n#v2cp .audio-steps .s-gear { fill: var(--body); }\n#v2cp .audio-steps .s-arrow { stroke: var(--muted); }\n#v2cp .audio-steps .s-txt { font-family: var(--font); }\n#v2cp .yt-fallback { display: inline-flex; flex-wrap: wrap; align-items: center; gap: 6px; margin: 12px 0 0; padding: 6px 16px; border: 1px solid var(--pill); border-radius: 999px; font-size: 13px; line-height: 1.4; color: var(--muted); text-decoration: none; transition: border-color .2s, color .2s; }\n#v2cp .yt-fallback strong { color: inherit; font-weight: 600; }\n#v2cp .yt-fallback svg { flex: none; }\n#v2cp .yt-fallback:hover { border-color: var(--muted); color: var(--ink); text-decoration: none; }\n@media (max-width: 767px) {\n  #v2cp .audio-box { grid-template-columns: minmax(0, 1fr); }\n  #v2cp .audio-box .only-mobile { display: block; }\n  #v2cp .audio-steps { justify-self: start; margin-top: 6px; }\n}\n<\/style>\n<div id=\"v2cp\">\n  <div class=\"layout\">\n    <nav class=\"toc\" aria-label=\"\u00cdndice do guia\">\n      <details id=\"v2cp-toc\" open>\n        <summary><span class=\"eyebrow\">Neste guia<\/span><\/summary>\n        <div class=\"toc-body\">\n          <p class=\"toc-group\">Promotor<\/p>\n          <ol class=\"toc-steps\">\n            <li><a href=\"#before\"><span class=\"n n-dot\" aria-hidden=\"true\"><\/span><span class=\"t\">Antes de come\u00e7ar<\/span><\/a><\/li>\n            <li><a href=\"#profile\"><span class=\"n\">1<\/span><span class=\"t\">Perfil de fatura\u00e7\u00e3o<\/span><\/a><\/li>\n            <li><a href=\"#transactions\"><span class=\"n\">2<\/span><span class=\"t\">Transa\u00e7\u00f5es<\/span><\/a><\/li>\n            <li><a href=\"#tariffs\"><span class=\"n\">3<\/span><span class=\"t\">Tarifas<\/span><\/a><\/li>\n            <li><a href=\"#activate\"><span class=\"n\">4<\/span><span class=\"t\">Ativar V2C Payments<\/span><\/a><\/li>\n            <li><a href=\"#locations\"><span class=\"n\">5<\/span><span class=\"t\">Localiza\u00e7\u00f5es<\/span><\/a><\/li>\n            <li><a href=\"#groups\"><span class=\"n\">6<\/span><span class=\"t\">Utilizadores e grupos<\/span><\/a><\/li>\n            <li><a href=\"#public\"><span class=\"n\">7<\/span><span class=\"t\">Acesso p\u00fablico<\/span><\/a><\/li>\n            <li><a href=\"#qr\"><span class=\"n\">8<\/span><span class=\"t\">C\u00f3digo QR e link<\/span><\/a><\/li>\n            <li><a href=\"#invoices\"><span class=\"n\">9<\/span><span class=\"t\">Faturas<\/span><\/a><\/li>\n            <li><a href=\"#collective\"><span class=\"n\">10<\/span><span class=\"t\">Carregamento coletivo<\/span><\/a><\/li>\n          <\/ol>\n          <p class=\"toc-group\">Utilizador<\/p>\n          <ul class=\"toc-plain\">\n            <li><a href=\"#user\">Carregue o seu ve\u00edculo<\/a><\/li>\n          <\/ul>\n          <p class=\"toc-group\">Ajuda<\/p>\n          <ul class=\"toc-plain\">\n            <li><a href=\"#support\">Suporte t\u00e9cnico<\/a><\/li>\n          <\/ul>\n        <\/div>\n      <\/details>\n    <\/nav>\n    <article>\n      <p class=\"lead\"><b>V2C Payments<\/b> \u00e9 a plataforma gratuita da V2C para <b>cobrar pela utiliza\u00e7\u00e3o dos seus carregadores<\/b>. Est\u00e1 inclu\u00edda em todos os carregadores V2C e vem totalmente pr\u00e9-configurada: sem burocracia banc\u00e1ria. <b>Configure as suas tarifas uma \u00fanica vez e receba os seus rendimentos na sua conta todos os meses.<\/b><\/p>\n      <p>\u00c9 ideal para estabelecimentos como restaurantes, hot\u00e9is ou escrit\u00f3rios que querem que os seus clientes paguem o carregamento do carro, e para edif\u00edcios residenciais com um contador comum na garagem.<\/p>\n\n      <p>Existem dois pap\u00e9is diferentes: <b>promotor e utilizador<\/b>.<\/p>\n      <div class=\"roles\">\n        <div class=\"role\"><span class=\"eyebrow\">Promotor<\/span>O propriet\u00e1rio ou gestor do e-Charger, com controlo total do carregador atrav\u00e9s da aplica\u00e7\u00e3o ou do portal web V2C Cloud. Recebe automaticamente na sua conta banc\u00e1ria os rendimentos dos carregamentos de outros utilizadores.<\/div>\n        <div class=\"role\"><span class=\"eyebrow\">Utilizador<\/span>A pessoa que pretende utilizar o e-Charger. Basta-lhe digitalizar o c\u00f3digo QR do carregador ou aproximar o seu cart\u00e3o banc\u00e1rio para iniciar o carregamento.<\/div>\n      <\/div>\n      <div class=\"v2cp-video-wrap\">\n        <button type=\"button\" class=\"v2cp-video\" data-src=\"https:\/\/www.youtube.com\/embed\/DUD-8fAMRf0?autoplay=1&amp;rel=0\" aria-label=\"Turn your EV charger into a source of income | V2C Payments: full setup guide\">\n          <img src=\"https:\/\/img.youtube.com\/vi\/DUD-8fAMRf0\/maxresdefault.jpg\" alt=\"\" width=\"1280\" height=\"720\" loading=\"lazy\" decoding=\"async\">\n          <span class=\"v2cp-play\" aria-hidden=\"true\"><svg width=\"64\" height=\"64\" viewBox=\"0 0 42 42\" fill=\"none\"><circle cx=\"21\" cy=\"21\" r=\"21\" fill=\"#111111\"\/><path d=\"M16 15.1864C16 14.2745 17.0317 13.7045 17.8571 14.1605L28.381 19.9741C29.2063 20.43 29.2063 21.57 28.381 22.0259L17.8571 27.8395C17.0317 28.2955 16 27.7255 16 26.8136L16 15.1864Z\" fill=\"#FFFFFF\"\/><\/svg><\/span>\n        <\/button>\n      <\/div>\n      <div class=\"audio-box\">\n        <div>\n          <p>Quer ouvir o \u00e1udio em portugu\u00eas?<\/p>\n          <p class=\"only-mobile\">Abra o v\u00eddeo no YouTube e siga estes passos.<\/p>\n        <\/div>\n        <svg class=\"audio-steps\" width=\"362\" height=\"32\" viewBox=\"0 0 362 32\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" role=\"img\" aria-label=\"Faixa de \u00e1udio \u203a Portugu\u00eas\" focusable=\"false\"><circle class=\"s-play\" cx=\"15\" cy=\"16\" r=\"15\"\/><g transform=\"translate(0 -0.6667) scale(0.833333)\"><path class=\"s-on\" d=\"M13.9648 15.255C13.9648 14.459 14.8654 13.9616 15.5858 14.3596L24.7712 19.4338C25.4916 19.8317 25.4916 20.8267 24.7712 21.2247L15.5858 26.2989C14.8654 26.6969 13.9648 26.1994 13.9648 25.4034L13.9648 15.255Z\"\/><\/g><path class=\"s-arrow\" d=\"M34 16H46M46 16L41.2 11.2M46 16L41.2 20.8\" stroke-linecap=\"round\"\/><circle class=\"s-pill\" cx=\"65\" cy=\"16\" r=\"15\"\/><g transform=\"translate(0.8333 -0.6667) scale(0.833333)\"><path class=\"s-gear\" d=\"M78.0588 8.9996C78.5187 8.98966 78.9694 9.1599 79.3293 9.4498C79.6891 9.7397 79.9287 10.1502 80.0188 10.61C80.1087 11.0298 80.2787 11.43 80.5285 11.7799C80.7785 12.1298 81.099 12.4195 81.469 12.6295L81.6184 12.7096C81.9684 12.8896 82.359 12.9999 82.759 13.0299C83.1589 13.0498 83.5588 12.9997 83.9387 12.8697L84.1086 12.8199C84.5283 12.72 84.9786 12.7498 85.3684 12.9195C85.7683 13.0895 86.0986 13.3905 86.3186 13.7603L87.1692 15.2301C87.399 15.6299 87.4783 16.1006 87.4084 16.5504C87.3284 17.01 87.0988 17.4302 86.7492 17.7301C86.4194 18.0099 86.1585 18.3599 85.9885 18.7496C85.8086 19.1394 85.7191 19.5699 85.719 19.9996V20.1598C85.739 20.5596 85.8488 20.9502 86.0188 21.3101C86.1987 21.67 86.4493 21.9904 86.7492 22.2603C87.0989 22.5602 87.3284 22.9806 87.4084 23.4303C87.4783 23.89 87.3989 24.3605 87.1692 24.7603L86.3186 26.2301C86.0986 26.5999 85.7681 26.8999 85.3684 27.0699C84.9685 27.2398 84.5284 27.2695 84.1086 27.1695L83.9387 27.1197C83.5589 26.9898 83.1588 26.9396 82.759 26.9596C82.3591 26.9896 81.9685 27.1 81.6086 27.2799L81.469 27.36C81.0991 27.5698 80.7685 27.8598 80.5285 28.2096C80.2787 28.5593 80.1088 28.9598 80.0188 29.3795C79.9288 29.8392 79.6889 30.2397 79.3293 30.5396C78.9694 30.8296 78.5187 30.9996 78.0588 30.9996H76.3684C75.9085 30.9995 75.4587 30.8295 75.0988 30.5396C74.739 30.2397 74.4984 29.8394 74.4084 29.3795C74.3284 28.9898 74.1783 28.6096 73.9484 28.2799C73.7285 27.9501 73.4385 27.6599 73.1086 27.44L72.969 27.36C72.6192 27.1501 72.2291 27.0301 71.8293 26.9801C71.4294 26.9301 71.0288 26.96 70.6389 27.0699L70.4885 27.1197C70.0786 27.2596 69.6386 27.2594 69.2287 27.1295C68.8088 26.9895 68.4591 26.7296 68.2092 26.3697L68.1086 26.2203L67.2688 24.7603C67.0389 24.3605 66.9487 23.89 67.0285 23.4303C67.0986 22.9806 67.339 22.5602 67.6887 22.2603C67.9884 21.9905 68.2285 21.6699 68.4084 21.3101C68.5883 20.9503 68.6892 20.5596 68.7092 20.1598L68.719 19.9996C68.7187 19.1499 68.3689 18.3893 67.799 17.8394L67.6887 17.7301C67.3389 17.4302 67.0986 17.0102 67.0285 16.5504C66.9487 16.1006 67.0389 15.6299 67.2688 15.2301L68.1086 13.7701L68.2092 13.6197C68.4492 13.2601 68.8092 12.9999 69.219 12.86C69.6387 12.7301 70.0787 12.7299 70.4885 12.8697C70.8985 13.0097 71.3292 13.0601 71.7492 13.0201C72.179 12.98 72.5891 12.8501 72.969 12.6402L73.1086 12.5504C73.4385 12.3304 73.7285 12.0394 73.9484 11.7096C74.1782 11.3797 74.3284 10.9997 74.4084 10.61L74.4484 10.44C74.5685 10.0202 74.8193 9.65989 75.1692 9.39999C75.5189 9.14033 75.9388 8.98973 76.3684 8.9996H78.0588ZM76.9992 15.9996C74.7904 15.9999 72.9994 17.7908 72.9992 19.9996C72.9992 22.2086 74.7903 23.9993 76.9992 23.9996C79.2084 23.9996 80.9992 22.2087 80.9992 19.9996C80.999 17.7906 79.2082 15.9996 76.9992 15.9996Z\"\/><\/g><path class=\"s-arrow\" d=\"M84 16H96M96 16L91.2 11.2M96 16L91.2 20.8\" stroke-linecap=\"round\"\/><rect class=\"s-pill\" x=\"100\" y=\"1\" width=\"141\" height=\"30\" rx=\"15\"\/><text class=\"s-txt\" x=\"170.5\" y=\"20.9\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"500\">Faixa de \u00e1udio<\/text><path class=\"s-arrow\" d=\"M244 16H257M257 16L252.2 11.2M257 16L252.2 20.8\" stroke-linecap=\"round\"\/><rect class=\"s-pill\" x=\"261\" y=\"1\" width=\"101\" height=\"30\" rx=\"15\"\/><text class=\"s-txt\" x=\"311.5\" y=\"20.9\" text-anchor=\"middle\" font-size=\"14\" font-weight=\"500\">Portugu\u00eas<\/text><\/svg>\n      <\/div>\n      <a class=\"yt-fallback\" href=\"https:\/\/www.youtube.com\/watch?v=DUD-8fAMRf0\" target=\"_blank\" rel=\"noopener noreferrer\"><span>N\u00e3o consegue reproduzir o v\u00eddeo?<\/span> <strong>Ver no YouTube<\/strong><svg width=\"11\" height=\"11\" viewBox=\"0 0 12 12\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.5 2H2.5A.5.5 0 0 0 2 2.5v7a.5.5 0 0 0 .5.5h7a.5.5 0 0 0 .5-.5v-2M7 2h3v3M10 2 5.5 6.5\" stroke=\"currentColor\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a>\n\n      <h4>Aceda \u00e0 vers\u00e3o de computador do V2C Cloud<\/h4>\n      <p>Para configurar o V2C Payments, <b>tem de utilizar a vers\u00e3o de computador do V2C Cloud<\/b> no navegador do seu computador. \u00c9 a\u00ed que cria as suas tarifas, localiza\u00e7\u00f5es, utilizadores e grupos, e que ativa os pagamentos nos seus carregadores.<\/p>\n      <div class=\"stores\">\n        <a href=\"https:\/\/www.v2c.cloud\/login\/\" target=\"_blank\" rel=\"noopener\">Aceder ao V2C Cloud<\/a>\n      <\/div>\n\n      <section id=\"promoter\" aria-labelledby=\"h-promoter\">\n        <span class=\"eyebrow\">Para o propriet\u00e1rio do carregador<\/span>\n        <h2 id=\"h-promoter\">Promotor<\/h2>\n\n        <div class=\"v2cp-step\" id=\"before\">\n          <h3>Antes de come\u00e7ar<\/h3>\n          <p>Para utilizar o V2C Payments, precisa de duas coisas:<\/p>\n          <ol class=\"seq\">\n            <li><div><b>Uma conta V2C Cloud.<\/b> <a href=\"https:\/\/v2charge.com\/pt-pt\/suporte\/v2c-cloud\/configuracao-v2c-cloud\/#acceder-cloud\">Registe-se na aplica\u00e7\u00e3o V2C Cloud<\/a>, a partir da vers\u00e3o de computador ou da aplica\u00e7\u00e3o.<\/div><\/li>\n            <li><div><b>Os seus carregadores ligados \u00e0 Internet.<\/b> \u00c9 importante <a href=\"https:\/\/v2charge.com\/pt-pt\/suporte\/v2c-cloud\/configuracao-v2c-cloud\/#conexion-wifi\">verificar se o carregador est\u00e1 sempre ligado a uma rede<\/a> (Wi-Fi ou Ethernet). No menu principal, aceda a <span class=\"ui\">e-Chargers<\/span> e verifique a coluna <span class=\"ui\">Estado<\/span>: deve indicar <span class=\"ui\">Online<\/span>.<\/div><\/li>\n          <\/ol>\n          <div class=\"important\">\n            <span class=\"ico\" aria-hidden=\"true\">!<\/span>\n            <p><b>IMPORTANTE:<\/b> ao registar-se, receber\u00e1 um e-mail de confirma\u00e7\u00e3o. Tem de validar o seu registo para concluir a cria\u00e7\u00e3o da conta. Caso contr\u00e1rio, n\u00e3o poder\u00e1 aceder \u00e0 plataforma.<\/p>\n          <\/div>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/chargers-menu.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/chargers-menu.webp\" width=\"1600\" height=\"900\" alt=\"Lista de e-Chargers no V2C Cloud com todos os carregadores online\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Menu principal \u203a e-Chargers. Todos os carregadores est\u00e3o online.<\/figcaption>\n          <\/figure>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"profile\">\n          <h3><span class=\"num\">1<\/span>Complete o seu perfil de fatura\u00e7\u00e3o<\/h3>\n          <p>Na primeira vez que abrir o <span class=\"ui\">V2C Payments<\/span>, ver\u00e1 o aviso <span class=\"ui\">Complete o seu perfil<\/span>. Clique em <span class=\"ui\">Ativar V2C Payments<\/span> e preencha os seus <span class=\"ui\">Detalhes de faturamento<\/span>:<\/p>\n          <ul class=\"plain\">\n            <li>Nome ou denomina\u00e7\u00e3o social e NIF.<\/li>\n            <li>E-mail de fatura\u00e7\u00e3o.<\/li>\n            <li><b>IBAN<\/b> da conta onde pretende receber os rendimentos de todos os carregamentos.<\/li>\n            <li>Morada, c\u00f3digo postal e pa\u00eds.<\/li>\n          <\/ul>\n          <p>Aceite os termos de utiliza\u00e7\u00e3o e clique em <span class=\"ui\">Salvar<\/span>. Estes dados constar\u00e3o de todas as faturas mensais. Pode alter\u00e1-los a qualquer momento em <a href=\"#invoices\">Faturas<\/a>.<\/p>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/complete-profile.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/complete-profile.webp\" width=\"960\" height=\"380\" alt=\"Aviso Complete o seu perfil com o bot\u00e3o Ativar V2C Payments\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Primeira vez no V2C Payments.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/billing-data.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/billing-data.webp\" width=\"840\" height=\"940\" alt=\"Formul\u00e1rio de dados de fatura\u00e7\u00e3o com nome, NIF, e-mail, IBAN, morada, c\u00f3digo postal e pa\u00eds\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Formul\u00e1rio de dados de fatura\u00e7\u00e3o.<\/figcaption>\n            <\/figure>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"transactions\">\n          <h3><span class=\"num\">2<\/span>Consulte as suas transa\u00e7\u00f5es<\/h3>\n          <p>Em <span class=\"ui\">V2C Payments \u203a Transac\u00e7\u00f5es<\/span> tem o resumo do m\u00eas:<\/p>\n          <ul class=\"plain\">\n            <li><span class=\"ui\">Receita total (m\u00eas)<\/span>, <span class=\"ui\">N\u00famero de carregamentos<\/span> e <span class=\"ui\">Energia total (kWh)<\/span>.<\/li>\n            <li>A evolu\u00e7\u00e3o das receitas e dos carregamentos, por semana, m\u00eas ou ano.<\/li>\n            <li>O estado dos carregamentos: conclu\u00eddos, cancelados e em curso.<\/li>\n          <\/ul>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/transactions.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/transactions.webp\" width=\"1600\" height=\"900\" alt=\"Painel de transa\u00e7\u00f5es com a receita do m\u00eas, o n\u00famero de carregamentos, a energia total, o gr\u00e1fico de evolu\u00e7\u00e3o e o estado dos carregamentos\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Resumo do m\u00eas em Transac\u00e7\u00f5es.<\/figcaption>\n          <\/figure>\n          <p>Mais abaixo, <span class=\"ui\">Transa\u00e7\u00f5es recentes<\/span> lista todos os carregamentos. Pode pesquisar por carregador, escolher um intervalo de datas (<span class=\"ui\">Selecionar intervalo<\/span>) e filtrar por canal: aplica\u00e7\u00e3o, pagamento sem aplica\u00e7\u00e3o, POS, externo ou carregamento coletivo. <span class=\"ui\">Exportar relat\u00f3rio<\/span> descarrega a lista.<\/p>\n          <div class=\"channels\">\n            <span class=\"eyebrow\">O que significa cada canal<\/span>\n            <dl>\n              <dt>Aplica\u00e7\u00e3o<\/dt><dd>O utilizador inicia o carregamento a partir da aplica\u00e7\u00e3o V2C.<\/dd>\n              <dt>Pagamento sem aplica\u00e7\u00e3o<\/dt><dd>O utilizador inicia o carregamento a partir do navegador do telem\u00f3vel, digitalizando o c\u00f3digo QR do carregador ou abrindo o link de pagamento, sem descarregar a aplica\u00e7\u00e3o V2C.<\/dd>\n              <dt>POS<\/dt><dd>O utilizador paga com cart\u00e3o ou com o telem\u00f3vel no terminal de pagamento V2C (POS).<\/dd>\n              <dt>Externo<\/dt><dd>O carregamento \u00e9 iniciado a partir de uma aplica\u00e7\u00e3o, um site ou um mapa de terceiros. O seu carregador aparece neles se o tornar p\u00fablico (<a href=\"#public\">passo 7<\/a>).<\/dd>\n              <dt>Carregamento coletivo<\/dt><dd>Carregamentos de residentes em garagens partilhadas com um \u00fanico contador para todos (<a href=\"#collective\">passo 10<\/a>).<\/dd>\n            <\/dl>\n          <\/div>\n          <p>Clique numa transa\u00e7\u00e3o para ver o respetivo detalhe: o utilizador, o canal, a tarifa aplicada, o tipo de pagamento e o c\u00e1lculo do montante (custo da energia, estacionamento, total pago pelo utilizador, comiss\u00e3o V2C e total que recebe).<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/transaction-details.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/transaction-details.webp\" width=\"1600\" height=\"900\" alt=\"Transa\u00e7\u00f5es recentes com uma transa\u00e7\u00e3o expandida que mostra o utilizador, o canal, a tarifa e o c\u00e1lculo do montante\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Detalhe de uma transa\u00e7\u00e3o: tarifa aplicada e c\u00e1lculo do montante que recebe.<\/figcaption>\n          <\/figure>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"tariffs\">\n          <h3><span class=\"num\">3<\/span>Crie as suas tarifas<\/h3>\n          <p><b>Precisa de pelo menos uma tarifa para que o sistema de pagamento funcione, e essa tarifa tem de cobrir os 7 dias da semana, 24 horas por dia.<\/b> Pode realizar este passo antes ou depois de ativar o carregador e alterar as suas tarifas sempre que precisar.<\/p>\n          <p>Aceda a <span class=\"ui\">V2C Payments \u203a Tarifas<\/span> e clique em <span class=\"ui\">Criar nova tarifa<\/span>. O assistente tem dois passos e uma estimativa final:<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariffs.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariffs.webp\" width=\"1600\" height=\"900\" alt=\"Sec\u00e7\u00e3o Tarifas com as tarifas criadas e o bot\u00e3o Criar nova tarifa\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>V2C Payments \u203a Tarifas. Criar nova tarifa encontra-se no canto superior direito.<\/figcaption>\n          <\/figure>\n          <ol class=\"seq\">\n            <li><div><b>Identidade.<\/b> Introduza o <span class=\"ui\">Nome da tarifa<\/span>, que ir\u00e1 utilizar para a identificar quando a atribuir aos seus carregadores e grupos, e, se quiser, uma descri\u00e7\u00e3o. Clique na seta para continuar. Os utilizadores n\u00e3o veem o nome da tarifa: antes de iniciar o carregamento, veem o pre\u00e7o por kWh e, se existir, o pre\u00e7o do estacionamento.<\/div><\/li>\n            <li><div><b>Per\u00edodos.<\/b> Defina quando e quanto se cobra:\n              <ul>\n                <li><b>Dias.<\/b> Todos os dias v\u00eam selecionados por defeito. Desmarque aqueles a que pretende aplicar um pre\u00e7o diferente e configure-os numa nova configura\u00e7\u00e3o de dias; por exemplo, o fim de semana.<\/li>\n                <li><b>Horas.<\/b> Arraste as extremidades da barra para definir cada per\u00edodo e adicione outro per\u00edodo para a faixa hor\u00e1ria seguinte. Pode criar quantos per\u00edodos quiser, desde que, em conjunto, cubram as 24 horas do dia.<\/li>\n                <li><b>Pre\u00e7o.<\/b> <span class=\"ui\">TARIFA SIMPLES<\/span> cobra a energia (\u20ac\/kWh). <span class=\"ui\">TARIFA AVAN\u00c7ADA<\/span> acrescenta um pre\u00e7o fixo por hora de utiliza\u00e7\u00e3o do carregador (\u20ac\/kWh + \u20ac\/h). Os pre\u00e7os m\u00e1ximos s\u00e3o de 1,50\u00a0\u20ac\/kWh e 4\u00a0\u20ac\/h.<\/li>\n                <li><b>Estacionamento (opcional).<\/b> Ative <span class=\"ui\">Pretende adicionar uma tarifa de estacionamento?<\/span> e introduza o pre\u00e7o por minuto. \u00c9 cobrado se o carro continuar ligado 5 minutos ap\u00f3s o fim do carregamento (os primeiros 5 minutos s\u00e3o gratuitos), at\u00e9 um m\u00e1ximo de 10\u00a0\u20ac por transa\u00e7\u00e3o.<\/li>\n              <\/ul><\/div><\/li>\n            <li><div><b>Estimativa.<\/b> \u00c0 direita de cada per\u00edodo ver\u00e1 o que o utilizador paga, a <span class=\"ui\">Comiss\u00e3o V2C<\/span> (5%) e o que recebe: 95% de cada carregamento. Clique em <span class=\"ui\">Criar tarifa<\/span> ou em <span class=\"ui\">Salvar rascunho<\/span> para a concluir mais tarde.<\/div><\/li>\n          <\/ol>\n          <div class=\"important\">\n            <span class=\"ico\" aria-hidden=\"true\">!<\/span>\n            <div>\n              <p><b>IMPORTANTE: custo do tempo de ocupa\u00e7\u00e3o (modo de estacionamento).<\/b> Se configurar uma tarifa de ocupa\u00e7\u00e3o (um custo pelo tempo em que o carro permanece estacionado ap\u00f3s o fim do carregamento), tenha em conta que esta tarifa <b>n\u00e3o ser\u00e1 aplicada<\/b> \u00e0s transa\u00e7\u00f5es realizadas atrav\u00e9s do POS (pagamentos com cart\u00e3o diretamente no terminal).<\/p>\n              <p>O tempo de ocupa\u00e7\u00e3o s\u00f3 \u00e9 gerido e faturado quando o utilizador paga atrav\u00e9s da aplica\u00e7\u00e3o V2C ou com o pagamento sem aplica\u00e7\u00e3o.<\/p>\n            <\/div>\n          <\/div>\n\n          <div class=\"example\">\n            <span class=\"eyebrow\">Exemplo<\/span>\n            <dl>\n              <dt>De segunda a sexta-feira<\/dt><dd>0,20\u00a0\u20ac\/kWh at\u00e9 \u00e0s 12h00 e 0,35\u00a0\u20ac\/kWh no resto do dia<\/dd>\n              <dt>S\u00e1bado e domingo<\/dt><dd>0,45\u00a0\u20ac\/kWh + 0,05\u00a0\u20ac\/min de estacionamento<\/dd>\n            <\/dl>\n          <\/div>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-identity.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-identity.webp\" width=\"1450\" height=\"550\" alt=\"Passo Identidade do assistente com o nome e a descri\u00e7\u00e3o da tarifa\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Passo 1, Identidade: nome e descri\u00e7\u00e3o da tarifa.<\/figcaption>\n          <\/figure>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-periods.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-periods.webp\" width=\"1450\" height=\"630\" alt=\"Passo Per\u00edodos com os dias da semana, a barra hor\u00e1ria, a tarifa simples ou avan\u00e7ada e a op\u00e7\u00e3o de estacionamento\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Passo 2, Per\u00edodos: dias, horas, tipo de tarifa e estacionamento.<\/figcaption>\n          <\/figure>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-weekdays.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-weekdays.webp\" width=\"1450\" height=\"985\" alt=\"Configura\u00e7\u00e3o de segunda a sexta-feira com dois per\u00edodos: at\u00e9 \u00e0s 12h00 e das 12h00 \u00e0s 24h00\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Exemplo: dias \u00fateis com dois per\u00edodos.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-weekend-parking.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-weekend-parking.webp\" width=\"1450\" height=\"985\" alt=\"Configura\u00e7\u00e3o do fim de semana com a tarifa de estacionamento ativada e o respetivo pre\u00e7o por minuto\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Exemplo: fim de semana com estacionamento.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <figure>\n            <button class=\"shot natural\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-estimate.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/tariff-estimate.webp\" width=\"395\" height=\"240\" style=\"width:395px\" alt=\"Estimativa de um carregamento: custo por kWh, total pago pelo utilizador, comiss\u00e3o V2C de 5% e total que recebe\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Estimativa de cada carregamento, com base num carregamento monof\u00e1sico a 20 A (4,6 kWh).<\/figcaption>\n          <\/figure>\n          <p>Crie quantas tarifas precisar: por exemplo, uma gratuita para os colaboradores, manh\u00e3s gratuitas ou uma tarifa para visitantes. Depois, pode atribuir cada uma a um grupo de pessoas (<a href=\"#groups\">passo 6<\/a>). Pode editar ou eliminar cada tarifa a partir do respetivo cart\u00e3o.<\/p>\n          <div class=\"important\">\n            <span class=\"ico\" aria-hidden=\"true\">!<\/span>\n            <p><b>Que tarifa se aplica quando a V2C n\u00e3o sabe quem est\u00e1 a carregar?<\/b> Nos carregamentos em que a V2C n\u00e3o consegue identificar o utilizador, aplica-se sempre a <b>tarifa predefinida<\/b> do carregador (<a href=\"#groups\">passo 6<\/a>). Isto acontece nos pagamentos por <b>POS<\/b> e nos carregamentos do canal <b>Externo<\/b> (aplica\u00e7\u00f5es, sites ou mapas de terceiros). Tenha isto em conta ao escolher a tarifa predefinida de cada carregador.<\/p>\n          <\/div>\n          <div class=\"tip\">\n            <span class=\"ico\" aria-hidden=\"true\">i<\/span>\n            <p><b>Partilhar o carregador gratuitamente.<\/b> Se o promotor pretender partilhar o carregador sem cobrar nada, deve criar uma tarifa de custo zero (0\u00a0\u20ac\/kWh) e atribu\u00ed-la ao carregador ou ao grupo de pessoas autorizadas (<a href=\"#groups\">passo 6<\/a>).<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"activate\">\n          <h3><span class=\"num\">4<\/span>Ative o V2C Payments nos seus carregadores<\/h3>\n          <p>Pode ativar o V2C Payments num carregador a partir do portal web ou da aplica\u00e7\u00e3o V2C. A configura\u00e7\u00e3o (tarifas, localiza\u00e7\u00f5es, utilizadores e grupos) faz-se sempre a partir do portal web.<\/p>\n          <h4>A partir do portal web<\/h4>\n          <p><span class=\"ui\">V2C Payments \u203a e-Chargers<\/span> lista todos os carregadores da sua conta V2C Cloud. Para come\u00e7ar a cobrar num deles:<\/p>\n          <ol class=\"seq\">\n            <li><div>Ative o respetivo interruptor.<\/div><\/li>\n            <li><div>Escolha a <span class=\"ui\">Tarifa<\/span>.<\/div><\/li>\n            <li><div>Escolha o <span class=\"ui\">Tipo de pagamento<\/span>:\n              <ul>\n                <li><b>Pagamento instant\u00e2neo.<\/b> Quando o carregamento come\u00e7a, \u00e9 retido no cart\u00e3o do cliente o montante m\u00e1ximo que este poderia custar. \u00c9 calculado como se o carregamento fosse o mais elevado poss\u00edvel: o carregador \u00e0 sua corrente m\u00e1xima durante todo o tempo de carregamento selecionado. Quando o carregamento termina, s\u00f3 \u00e9 cobrado o montante real e o restante \u00e9 libertado. O tempo que esse montante demora a voltar a estar dispon\u00edvel para o cliente depende do seu banco, e a V2C n\u00e3o \u00e9 respons\u00e1vel por isso. Se o carregamento for inferior a 5\u00a0\u20ac, o cliente paga ainda uma taxa fixa de 0,30\u00a0\u20ac, que reverte para a V2C e cobre o custo de funcionamento do gateway de pagamento.<\/li>\n                <li><b>Pagamento ao final do m\u00eas.<\/b> Todos os carregamentos realizados durante o m\u00eas s\u00e3o cobrados no final do m\u00eas no cart\u00e3o selecionado pelo cliente. Se nesse momento n\u00e3o for poss\u00edvel cobrar o pagamento no cart\u00e3o, as transa\u00e7\u00f5es ficam marcadas como n\u00e3o pagas e a V2C voltar\u00e1 a tentar a cobran\u00e7a mais tarde.<\/li>\n              <\/ul>\n              <div class=\"seq-note\"><p><b>Montante m\u00ednimo de 0,50\u00a0\u20ac para ambos os tipos de pagamento.<\/b> Com o pagamento instant\u00e2neo, se um carregamento custar mais de 0\u00a0\u20ac e menos de 0,50\u00a0\u20ac, s\u00e3o cobrados 0,50\u00a0\u20ac: por exemplo, um carregamento de 0,20\u00a0\u20ac \u00e9 cobrado como 0,50\u00a0\u20ac. Com o pagamento ao final do m\u00eas, conta o total mensal: se todos os carregamentos do m\u00eas somarem mais de 0\u00a0\u20ac e menos de 0,50\u00a0\u20ac, s\u00e3o cobrados 0,50\u00a0\u20ac. Os carregamentos de 0\u00a0\u20ac continuam a ser gratuitos.<\/p><\/div><\/div><\/li>\n            <li><div>Escolha a <span class=\"ui\">Localiza\u00e7\u00e3o<\/span> do carregador. Se ainda n\u00e3o tiver nenhuma, <a href=\"#locations\">crie-a<\/a>.<\/div><\/li>\n          <\/ol>\n          <div class=\"important\">\n            <span class=\"ico\" aria-hidden=\"true\">!<\/span>\n            <p><b>Enquanto promotor, receber\u00e1 o montante total dos carregamentos de cada m\u00eas numa \u00fanica transfer\u00eancia durante os 5 primeiros dias do m\u00eas seguinte, independentemente de os utilizadores pagarem de forma instant\u00e2nea ou atrav\u00e9s de uma cobran\u00e7a mensal acumulada.<\/b><\/p>\n          <\/div>\n          <p>O carregador tem de estar ligado. Tenha em conta que a V2C emite uma fatura no final do m\u00eas e cobra uma comiss\u00e3o \u00fanica de 5%.<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/activate-v2c-payments.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/activate-v2c-payments.webp\" width=\"1450\" height=\"805\" alt=\"Lista e-Chargers do V2C Payments com um carregador ativado e os menus pendentes de tarifa, tipo de pagamento e localiza\u00e7\u00e3o\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Ao ativar o carregador, escolhe a tarifa, o tipo de pagamento e a localiza\u00e7\u00e3o.<\/figcaption>\n          <\/figure>\n          <h4>A partir da aplica\u00e7\u00e3o (V2C Cloud, vers\u00e3o smartphone)<\/h4>\n          <p>Crie primeiro a tarifa no portal web. Depois, na aplica\u00e7\u00e3o:<\/p>\n          <div class=\"phones\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/seleccionar-e-charger-2.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/seleccionar-e-charger-2.png\" width=\"500\" height=\"600\" alt=\"Aplica\u00e7\u00e3o V2C com a lista de e-Chargers\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 1.<\/b> Selecione o e-Charger.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/entrar-ajustes-en-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/entrar-ajustes-en-1.png\" width=\"500\" height=\"600\" alt=\"Ecr\u00e3 do carregador na aplica\u00e7\u00e3o com o bot\u00e3o das defini\u00e7\u00f5es\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 2.<\/b> Abra as defini\u00e7\u00f5es.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/sistema-pago-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/sistema-pago-1.png\" width=\"500\" height=\"600\" alt=\"Menu de defini\u00e7\u00f5es do carregador com a op\u00e7\u00e3o V2C Payments\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 3.<\/b> Selecione &#8220;V2C Payments&#8221;.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/boton-deslizar-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/boton-deslizar-1.png\" width=\"500\" height=\"600\" alt=\"Ecr\u00e3 V2C Payments com o interruptor para o ativar\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 4.<\/b> Deslize o interruptor para o ativar.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tarifas-3.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tarifas-3.png\" width=\"500\" height=\"600\" alt=\"Seletor de tarifa na aplica\u00e7\u00e3o\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 5.<\/b> Selecione a tarifa configurada no portal web.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tipo-pago-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tipo-pago-1.png\" width=\"500\" height=\"600\" alt=\"Seletor do tipo de pagamento na aplica\u00e7\u00e3o: pagamento instant\u00e2neo ou pagamento ao final do m\u00eas\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 6.<\/b> Escolha o pagamento instant\u00e2neo ou o pagamento ao final do m\u00eas.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <h4>Desativar o V2C Payments<\/h4>\n          <p>Para o desativar, desligue o interruptor do carregador em <span class=\"ui\">e-Chargers<\/span>.<\/p>\n          <div class=\"important\">\n            <span class=\"ico\" aria-hidden=\"true\">!<\/span>\n            <p><b>NOTA PARA OS PROMOTORES:<\/b> funcionalidades como o V2C Payments, RFID e semelhantes s\u00f3 devem estar ativas quando precisar delas. Caso contr\u00e1rio, desative-as para um desempenho ideal.<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"locations\">\n          <h3><span class=\"num\">5<\/span>Crie a localiza\u00e7\u00e3o do carregador<\/h3>\n          <p>Cada carregador com V2C Payments precisa de uma localiza\u00e7\u00e3o. Para criar uma, aceda a <span class=\"ui\">V2C Payments \u203a Localiza\u00e7\u00f5es<\/span> e adicione uma nova localiza\u00e7\u00e3o:<\/p>\n          <ol class=\"seq\">\n            <li><div>Pesquise a morada ou clique no mapa: os campos s\u00e3o preenchidos automaticamente.<\/div><\/li>\n            <li><div>Verifique o nome, a morada, a localidade, o c\u00f3digo postal, o pa\u00eds e o fuso hor\u00e1rio.<\/div><\/li>\n            <li><div>Clique em <span class=\"ui\">Criar<\/span>.<\/div><\/li>\n          <\/ol>\n          <p>Depois, selecione-a no carregador (<a href=\"#activate\">passo 4<\/a>). Dentro de cada localiza\u00e7\u00e3o, o separador <span class=\"ui\">Carregadores<\/span> mostra quantos e-Chargers tem.<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/new-location.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/new-location.webp\" width=\"1450\" height=\"985\" alt=\"Formul\u00e1rio de nova localiza\u00e7\u00e3o com pesquisa, mapa e campos de nome, morada, localidade, c\u00f3digo postal, pa\u00eds, coordenadas e fuso hor\u00e1rio\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Nova localiza\u00e7\u00e3o: pesquise a morada no mapa.<\/figcaption>\n          <\/figure>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/location-chargers.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/location-chargers.webp\" width=\"1450\" height=\"505\" alt=\"Separador Carregadores de uma localiza\u00e7\u00e3o com o carregador atribu\u00eddo\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Carregadores de uma localiza\u00e7\u00e3o.<\/figcaption>\n          <\/figure>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"groups\">\n          <h3><span class=\"num\">6<\/span>Utilizadores, grupos e tarifas por grupo<\/h3>\n          <p>Um mesmo carregador pode ter v\u00e1rias tarifas ativas e aplicar uma ou outra consoante quem est\u00e1 a carregar. Por exemplo: gratuito para os seus colaboradores e uma tarifa para visitantes.<\/p>\n          <p>Ao expandir um carregador em <span class=\"ui\">e-Chargers<\/span>, ver\u00e1 <span class=\"ui\">Tarifas por grupo<\/span>. Existe sempre uma tarifa predefinida, que se aplica a quem n\u00e3o pertence a nenhum grupo (<span class=\"ui\">Usu\u00e1rios sem grupo<\/span>) <b>e aos carregamentos em que o utilizador \u00e9 desconhecido: POS e o canal Externo<\/b>.<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/group-tariffs.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/group-tariffs.webp\" width=\"1450\" height=\"480\" alt=\"Carregador expandido com o bloco Tarifas por grupo, a tarifa predefinida e o bot\u00e3o Atribuir tarifa e grupo\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Tarifas por grupo de um carregador, com a respetiva tarifa predefinida.<\/figcaption>\n          <\/figure>\n\n          <h4>Crie utilizadores e grupos<\/h4>\n          <ol class=\"seq\">\n            <li><div>No menu principal, aceda a <span class=\"ui\">Usu\u00e1rios<\/span>.<\/div><\/li>\n            <li><div>Clique em <span class=\"ui\">Novo usu\u00e1rio<\/span>, introduza o e-mail e, se quiser, atribua-o logo a um grupo. Quando adicionar utilizadores aos seus grupos, estes poder\u00e3o ver o seu nome e o seu e-mail.<\/div><\/li>\n            <li><div>Clique em <span class=\"ui\">Novo grupo<\/span>, atribua-lhe um nome (por exemplo, &#8220;Colaboradores&#8221;), uma descri\u00e7\u00e3o opcional e uma cor, e clique em <span class=\"ui\">Criar grupo<\/span>.<\/div><\/li>\n            <li><div>Dentro do grupo, utilize <span class=\"ui\">Associar usu\u00e1rio ao grupo<\/span> para adicionar cada pessoa.<\/div><\/li>\n          <\/ol>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/users.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/users.webp\" width=\"1600\" height=\"559\" alt=\"Sec\u00e7\u00e3o Usu\u00e1rios com a lista de utilizadores, os respetivos grupos e o bot\u00e3o Novo usu\u00e1rio\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Menu principal \u203a Usu\u00e1rios.<\/figcaption>\n          <\/figure>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/add-user.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/add-user.webp\" width=\"630\" height=\"410\" alt=\"Janela para adicionar utilizador com o campo de e-mail\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Adicione um utilizador por e-mail.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/create-group.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/create-group.webp\" width=\"630\" height=\"470\" alt=\"Janela Criar grupo com nome, descri\u00e7\u00e3o e cor\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Crie um grupo.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/link-user-to-group.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/link-user-to-group.webp\" width=\"640\" height=\"380\" alt=\"Janela Associar usu\u00e1rio ao grupo com uma caixa de pesquisa de utilizadores\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Associe utilizadores ao grupo.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/employees-group.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/employees-group.webp\" width=\"1600\" height=\"421\" alt=\"Grupo Colaboradores com dois utilizadores associados\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>O grupo com os seus utilizadores associados.<\/figcaption>\n          <\/figure>\n\n          <h4>Atribua uma tarifa a cada grupo<\/h4>\n          <ol class=\"seq\">\n            <li><div>Volte a <span class=\"ui\">e-Chargers<\/span> e expanda o carregador.<\/div><\/li>\n            <li><div>Clique em <span class=\"ui\">Atribuir tarifa e grupo<\/span> e escolha o grupo, a tarifa para os seus membros e o tipo de pagamento.<\/div><\/li>\n            <li><div>Repita para todos os grupos que quiser.<\/div><\/li>\n          <\/ol>\n          <p>Se algu\u00e9m pertencer a v\u00e1rios grupos, aplica-se a primeira tarifa correspondente. Arraste as linhas para alterar a prioridade; a tarifa predefinida n\u00e3o pode ser movida.<\/p>\n          <p>Se existir pelo menos uma tarifa para um grupo espec\u00edfico, pode desativar a tarifa predefinida: o carregador indicar\u00e1 que os utilizadores sem grupo n\u00e3o t\u00eam acesso e s\u00f3 os grupos com uma tarifa atribu\u00edda o poder\u00e3o utilizar.<\/p>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/assign-tariff-group.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/assign-tariff-group.webp\" width=\"480\" height=\"460\" alt=\"Janela Atribuir tarifa e grupo com grupo, tarifa e tipo de pagamento\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Grupo, tarifa e tipo de pagamento.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/group-priority.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/group-priority.webp\" width=\"1450\" height=\"460\" alt=\"Tarifas por grupo com quatro grupos ordenados por prioridade e a tarifa predefinida no fim\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Quatro grupos com as respetivas tarifas, ordenados por prioridade.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <div class=\"tip\">\n            <span class=\"ico\" aria-hidden=\"true\">i<\/span>\n            <p><b>Partilhar o carregador sem custos.<\/b> Crie uma tarifa de 0\u00a0\u20ac\/kWh e atribua-a ao grupo de pessoas autorizadas, por exemplo, os seus colaboradores.<\/p>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"public\">\n          <h3><span class=\"num\">7<\/span>Decida se o carregador \u00e9 p\u00fablico<\/h3>\n          <p>Em <span class=\"ui\">Acesso e localiza\u00e7\u00e3o<\/span>, junto \u00e0s tarifas por grupo de cada carregador, escolhe quem o pode encontrar:<\/p>\n          <ul class=\"plain\">\n            <li><b>Privado<\/b> (predefinido): o carregador n\u00e3o aparece em aplica\u00e7\u00f5es nem em mapas de terceiros.<\/li>\n            <li><b>P\u00fablico<\/b>: o carregador aparece em aplica\u00e7\u00f5es e mapas de terceiros, para que qualquer condutor de carro el\u00e9trico, mesmo que n\u00e3o utilize o V2C Cloud, o possa encontrar e carregar.<\/li>\n          <\/ul>\n          <p>Escolha <span class=\"ui\">P\u00fablico<\/span> apenas se pretender abrir o seu carregador a qualquer condutor. A plataforma pedir-lhe-\u00e1 que confirme.<\/p>\n          <div class=\"tip\">\n            <span class=\"ico\" aria-hidden=\"true\">i<\/span>\n            <p><b>Lembre-se:<\/b> os condutores que carregam a partir de aplica\u00e7\u00f5es ou mapas de terceiros pagam sempre a <b>tarifa predefinida<\/b> do carregador, porque a V2C n\u00e3o sabe quem s\u00e3o (<a href=\"#groups\">passo 6<\/a>). Antes de o tornar p\u00fablico, confirme que essa \u00e9 a tarifa que pretende cobrar-lhes.<\/p>\n          <\/div>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/access-location.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/access-location.webp\" width=\"680\" height=\"180\" alt=\"Bloco Acesso e localiza\u00e7\u00e3o com a op\u00e7\u00e3o P\u00fablico selecionada\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Acesso e localiza\u00e7\u00e3o.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/confirm-public-charger.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/confirm-public-charger.webp\" width=\"480\" height=\"230\" alt=\"Janela de confirma\u00e7\u00e3o para tornar o carregador p\u00fablico\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Confirma\u00e7\u00e3o ao torn\u00e1-lo p\u00fablico.<\/figcaption>\n            <\/figure>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"qr\">\n          <h3><span class=\"num\">8<\/span>C\u00f3digo QR e link de pagamento sem aplica\u00e7\u00e3o<\/h3>\n          <p>Facilite o carregamento aos seus utilizadores a partir de <span class=\"ui\">e-Chargers<\/span>:<\/p>\n          <ul class=\"plain\">\n            <li><b>C\u00f3digo QR.<\/b> Clique no bot\u00e3o do c\u00f3digo QR do carregador: abre-se um PDF com as instru\u00e7\u00f5es de utiliza\u00e7\u00e3o e os c\u00f3digos QR. Imprima-o e coloque-o junto ao carregador, sobretudo se estiver na via p\u00fablica.<\/li>\n            <li><b>Link.<\/b> O bot\u00e3o de link (<span class=\"ui\">Gerar link<\/span>) cria um link direto para a p\u00e1gina de pagamento sem aplica\u00e7\u00e3o. Partilhe-o com os seus utilizadores para que possam iniciar o carregamento sem descarregar a aplica\u00e7\u00e3o V2C. \u00c9 uma alternativa ao PDF de instru\u00e7\u00f5es.<\/li>\n          <\/ul>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/qr-code.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/qr-code.webp\" width=\"440\" height=\"390\" alt=\"Janela do c\u00f3digo QR com o PDF de instru\u00e7\u00f5es para descarregar\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>O c\u00f3digo QR do carregador: abre o PDF de instru\u00e7\u00f5es.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/app-free-payment-link.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/app-free-payment-link.webp\" width=\"440\" height=\"430\" alt=\"Janela Gerar link com o link de pagamento sem aplica\u00e7\u00e3o e o bot\u00e3o Copiar\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Link de pagamento sem aplica\u00e7\u00e3o.<\/figcaption>\n            <\/figure>\n          <\/div>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"invoices\">\n          <h3><span class=\"num\">9<\/span>Faturas e dados de fatura\u00e7\u00e3o<\/h3>\n          <p>Em <span class=\"ui\">V2C Payments \u203a Faturas<\/span> encontra as suas <span class=\"ui\">Faturas emitidas<\/span>. Cada fatura \u00e9 mensal e mostra o montante total dos carregamentos desse m\u00eas, a <span class=\"ui\">Comiss\u00e3o V2C<\/span> (5%) e os seus rendimentos. Pode consult\u00e1-las e descarreg\u00e1-las em PDF.<\/p>\n          <p>O \u00edcone do olho na coluna <span class=\"ui\">ID Sepa<\/span> mostra a refer\u00eancia da transfer\u00eancia banc\u00e1ria com a qual a V2C lhe paga os rendimentos de todos os carregamentos de um m\u00eas. Recebe esta transfer\u00eancia durante os 5 primeiros dias do m\u00eas seguinte: por exemplo, os rendimentos dos carregamentos de outubro chegam-lhe entre 1 e 5 de novembro.<\/p>\n          <p>Lembre-se de que receber\u00e1 o montante total de todos os carregamentos do m\u00eas numa \u00fanica transfer\u00eancia, independentemente de os utilizadores pagarem de forma instant\u00e2nea ou atrav\u00e9s de uma cobran\u00e7a mensal acumulada.<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/invoices.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/invoices.webp\" width=\"1450\" height=\"690\" alt=\"Sec\u00e7\u00e3o Faturas com os dados de fatura\u00e7\u00e3o no topo e a lista de faturas emitidas por m\u00eas\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Faturas emitidas, com montante, comiss\u00e3o V2C, rendimentos e ID Sepa.<\/figcaption>\n          <\/figure>\n          <figure>\n            <button class=\"shot natural\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/sepa-id.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/sepa-id.webp\" width=\"460\" height=\"210\" style=\"width:460px\" alt=\"Janela com o ID da transfer\u00eancia SEPA\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>ID da transfer\u00eancia SEPA.<\/figcaption>\n          <\/figure>\n          <p>Os seus <span class=\"ui\">Detalhes de faturamento<\/span> encontram-se no topo. Clique em <span class=\"ui\">Editar<\/span> para os alterar e depois em <span class=\"ui\">Salvar<\/span>.<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/edit-billing-data.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/edit-billing-data.webp\" width=\"1450\" height=\"420\" alt=\"Formul\u00e1rio para editar os dados de fatura\u00e7\u00e3o\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Edi\u00e7\u00e3o dos dados de fatura\u00e7\u00e3o.<\/figcaption>\n          <\/figure>\n        <\/div>\n\n        <div class=\"v2cp-step\" id=\"collective\">\n          <h3><span class=\"num\">10<\/span>Carregamento coletivo<\/h3>\n          <p>Pensado sobretudo para administradores de condom\u00ednio: edif\u00edcios residenciais com um \u00fanico contador comum na garagem, sem contadores individuais, algo muito habitual em constru\u00e7\u00f5es novas.<\/p>\n          <p>Funciona de forma independente do resto dos seus carregadores com V2C Payments e tem as suas pr\u00f3prias tarifas.<\/p>\n          <ol class=\"seq\">\n            <li><div>Aceda a <span class=\"ui\">V2C Payments \u203a Carregamento coletivo<\/span>, separador <span class=\"ui\">e-Chargers em carregamento coletivo<\/span>.<\/div><\/li>\n            <li><div>Ative o interruptor do carregador e escolha a respetiva tarifa.<\/div><\/li>\n            <li><div>\u00c9 gerado um <span class=\"ui\">C\u00f3digo para compartilhar o e-Charger<\/span>. Clique em <span class=\"ui\">Copiar<\/span> e envie-o \u00e0 pessoa que ser\u00e1 copropriet\u00e1ria do carregador e que pagar\u00e1 os respetivos carregamentos.<\/div><\/li>\n            <li><div>Essa pessoa abre o link e inicia sess\u00e3o na sua conta V2C Cloud. A partir da aplica\u00e7\u00e3o V2C, poder\u00e1 bloquear e desbloquear o carregador, programar carregamentos e consultar as estat\u00edsticas do seu consumo.<\/div><\/li>\n          <\/ol>\n          <div class=\"pair\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/collective-charging.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/collective-charging.webp\" width=\"1450\" height=\"510\" alt=\"Lista de e-Chargers em carregamento coletivo com um carregador ativo e o respetivo copropriet\u00e1rio\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>e-Chargers em carregamento coletivo.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/share-charger-code.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/share-charger-code.webp\" width=\"580\" height=\"430\" alt=\"Janela C\u00f3digo para compartilhar o e-Charger com o link e o bot\u00e3o Copiar\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>C\u00f3digo para partilhar o carregador.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <h4>Tarifas de carregamento coletivo<\/h4>\n          <p>No separador <span class=\"ui\">Tarifas de carregamento coletivo<\/span>, crie a tarifa como no <a href=\"#tariffs\">passo 3<\/a>: um pre\u00e7o por kWh para cada per\u00edodo (m\u00e1ximo de 1,50\u00a0\u20ac\/kWh). Tamb\u00e9m pode adicionar uma <span class=\"ui\">Quota mensal<\/span> fixa cobrada a cada utilizador, independentemente dos carregamentos que realize (m\u00e1ximo de 100\u00a0\u20ac; introduza 0 se n\u00e3o se aplicar).<\/p>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/collective-charging-tariffs.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/collective-charging-tariffs.webp\" width=\"1450\" height=\"470\" alt=\"Separador Tarifas de carregamento coletivo com tr\u00eas tarifas\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Tarifas de carregamento coletivo.<\/figcaption>\n          <\/figure>\n          <figure>\n            <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/monthly-fee.webp\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2026\/10\/monthly-fee.webp\" width=\"1450\" height=\"620\" alt=\"Edi\u00e7\u00e3o de uma tarifa de carregamento coletivo com uma quota mensal de 20\u00a0\u20ac e um pre\u00e7o por kWh\" loading=\"lazy\" decoding=\"async\"><\/button>\n            <figcaption>Tarifa com quota mensal.<\/figcaption>\n          <\/figure>\n        <\/div>\n      <\/section>\n\n      <section id=\"user\" aria-labelledby=\"h-user\">\n        <span class=\"eyebrow\">Para condutores<\/span>\n        <h2 id=\"h-user\">Utilizador<\/h2>\n        <p>Qualquer utilizador pode <b>ligar-se a um carregador V2C de forma r\u00e1pida e simples<\/b>. Existem tr\u00eas formas de iniciar o carregamento:<\/p>\n        <div class=\"ways\">\n          <a class=\"way\" href=\"#user-app\"><span class=\"eyebrow\">Com a aplica\u00e7\u00e3o V2C<\/span><span>Digitalize o c\u00f3digo QR ou introduza o ID do carregador e pague na aplica\u00e7\u00e3o.<\/span><\/a>\n          <a class=\"way\" href=\"#user-no-app\"><span class=\"eyebrow\">Sem aplica\u00e7\u00e3o<\/span><span>Digitalize o c\u00f3digo QR do carregador ou abra o link do promotor e pague na web.<\/span><\/a>\n          <a class=\"way\" href=\"#user-pos\"><span class=\"eyebrow\">Com POS<\/span><span>Pague com cart\u00e3o diretamente no terminal.<\/span><\/a>\n        <\/div>\n\n        <div class=\"way-block\" id=\"user-app\">\n          <h3>Passo a passo: carregue o seu ve\u00edculo com a aplica\u00e7\u00e3o V2C<\/h3>\n          <div class=\"app-btns\">\n            <a href=\"https:\/\/apps.apple.com\/app\/v2c\/id1562124159\" target=\"_blank\" rel=\"noopener\"><span>Descarregar para iOS<\/span><b>App Store<\/b><\/a>\n            <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.v2charge.app\" target=\"_blank\" rel=\"noopener\"><span>Descarregar para Android<\/span><b>Google Play<\/b><\/a>\n          <\/div>\n          <p><b>Se \u00e9 utilizador, descarregue primeiro a aplica\u00e7\u00e3o V2C e <a href=\"https:\/\/v2charge.com\/pt-pt\/suporte\/v2c-cloud\/configuracao-v2c-cloud\/#acceder-cloud\">crie uma conta<\/a>.<\/b> Depois de criar a conta, siga estes passos:<\/p>\n          <div class=\"phones phones-4\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/icono-payments-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/icono-payments-1.png\" width=\"500\" height=\"600\" alt=\"Aplica\u00e7\u00e3o V2C com a sec\u00e7\u00e3o Pagamentos destacada na barra inferior\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 1.<\/b> Aceda \u00e0 sec\u00e7\u00e3o &#8220;Pagamentos&#8221;.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/proceso-pagar-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/proceso-pagar-1.png\" width=\"500\" height=\"600\" alt=\"Ecr\u00e3 V2C Payments com o campo do ID do e-Charger e o bot\u00e3o para digitalizar o c\u00f3digo QR\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 2.<\/b> Digitalize o c\u00f3digo QR do e-Charger ou introduza o respetivo ID*.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tiempo-carga-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/tiempo-carga-1.png\" width=\"500\" height=\"600\" alt=\"Ecr\u00e3 do processo de pagamento com o seletor do tempo de carregamento\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 3.<\/b> Selecione o tempo de carregamento.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-tarjeta-en-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-tarjeta-en-1.png\" width=\"500\" height=\"600\" alt=\"Ecr\u00e3 para adicionar um cart\u00e3o de forma segura\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption><b>Passo 4.<\/b> Adicione o seu cart\u00e3o de cr\u00e9dito ou selecione um que j\u00e1 tenha utilizado.<\/figcaption>\n            <\/figure>\n          <\/div>\n          <p class=\"footnote\">* O c\u00f3digo QR ou o ID (S\/N) do e-Charger encontra-se num autocolante prateado junto a cada conector. A aplica\u00e7\u00e3o guarda os \u00faltimos 3 carregadores que utilizou: se for utilizar um deles, n\u00e3o precisa de voltar a digitalizar o c\u00f3digo nem de o introduzir manualmente. Basta selecionar o carregador na sec\u00e7\u00e3o &#8220;Pagamentos&#8221;.<\/p>\n        <\/div>\n\n        <div class=\"way-block\" id=\"user-no-app\">\n          <h3>Carregue sem descarregar a aplica\u00e7\u00e3o<\/h3>\n          <p>Digitalize o c\u00f3digo QR de carregamento sem aplica\u00e7\u00e3o que se encontra no PDF de instru\u00e7\u00f5es do carregador, ou abra o link que o promotor lhe enviou, e siga os passos na p\u00e1gina de pagamento.<\/p>\n        <\/div>\n\n        <div class=\"way-block\" id=\"user-pos\">\n          <h3>Carregue o seu ve\u00edculo com POS<\/h3>\n          <p>Tamb\u00e9m pode carregar <b>facilmente<\/b> <a href=\"https:\/\/v2charge.com\/pt-pt\/suporte\/pos\/\">pagando no terminal POS<\/a>.<\/p>\n        <\/div>\n\n        <aside class=\"gastos\" aria-labelledby=\"h-gastos\">\n          <span class=\"eyebrow\">Depois do carregamento<\/span>\n          <h3 id=\"h-gastos\">Controlo de despesas para utilizadores<\/h3>\n          <p>Enquanto utilizador, pode <b>controlar as suas despesas a qualquer momento, de forma r\u00e1pida e simples<\/b>.<\/p>\n          <ol class=\"seq\">\n            <li><div>No ecr\u00e3 principal, toque no \u00edcone de utilizador.<\/div><\/li>\n            <li><div>Aceda a &#8220;Informa\u00e7\u00f5es V2C Payments&#8221;.<\/div><\/li>\n            <li><div>Selecione &#8220;Transa\u00e7\u00f5es de pagamento&#8221; para ver <b>todas as suas transa\u00e7\u00f5es em detalhe<\/b>.<\/div><\/li>\n          <\/ol>\n          <p>Em &#8220;Faturas&#8221; pode descarregar as suas faturas em PDF.<\/p>\n          <div class=\"phones phones-3\">\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-usuarios-copia.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-usuarios-copia.png\" width=\"500\" height=\"600\" alt=\"Menu de utilizador com a op\u00e7\u00e3o Informa\u00e7\u00f5es V2C Payments\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>&#8220;Informa\u00e7\u00f5es V2C Payments&#8221;, no menu de utilizador.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/transaccion-pago-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/transaccion-pago-1.png\" width=\"500\" height=\"600\" alt=\"Informa\u00e7\u00f5es V2C Payments com Detalhes de faturamento, Transa\u00e7\u00f5es de pagamento e Faturas\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>&#8220;Transa\u00e7\u00f5es de pagamento&#8221;.<\/figcaption>\n            <\/figure>\n            <figure>\n              <button class=\"shot\" type=\"button\" data-full=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-transaccion-pago-copia-1.png\"><img src=\"https:\/\/v2charge.com\/wp-content\/uploads\/2025\/12\/datos-transaccion-pago-copia-1.png\" width=\"500\" height=\"600\" alt=\"Lista de transa\u00e7\u00f5es de pagamento com a data, a hora, a energia e o montante de cada carregamento\" loading=\"lazy\" decoding=\"async\"><\/button>\n              <figcaption>Detalhe dos seus carregamentos e despesas.<\/figcaption>\n            <\/figure>\n          <\/div>\n        <\/aside>\n      <\/section>\n    <\/article>\n  <\/div>\n  <dialog class=\"lb\" id=\"v2cp-lb\" aria-label=\"Captura de ecr\u00e3 ampliada\">\n    <img id=\"v2cp-lb-img\" alt=\"\">\n    <button type=\"button\" id=\"v2cp-lb-close\">Fechar<\/button>\n  <\/dialog>\n<\/div>\n<script>\n\/* Keep this script free of double ampersands and less-than signs: WordPress content filters mangle them in inline JS. *\/\n(function () {\n  var root = document.getElementById('v2cp');\n  if (!root) return;\n\n  \/* Sticky index offset = bottom of the fixed site header (it moves down with the WP admin bar and is taller\n     between 981 and 1099px) + 32px. 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p\u00fablico 8C\u00f3digo QR e link 9Faturas 10Carregamento coletivo Utilizador Carregue o seu ve\u00edculo Ajuda Suporte t\u00e9cnico V2C Payments \u00e9 a plataforma gratuita da V2C para cobrar pela utiliza\u00e7\u00e3o dos seus &#8230; <a title=\"Opera\u00e7\u00e3o do V2C Payments\" class=\"read-more\" href=\"https:\/\/v2charge.com\/pt-pt\/suporte\/v2c-cloud\/funcionamento-v2c-payments\/\" aria-label=\"Leia mais sobre Opera\u00e7\u00e3o do V2C Payments\">Ler mais<\/a><\/p>\n","protected":false},"author":400,"featured_media":170353,"parent":83670,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-170825","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Configura\u00e7\u00e3o e opera\u00e7\u00e3o do V2C 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