General terms and conditions
v2charge.com/store/ is a service owned and managed by Negocios Inteligentes 7Experience, S.L. with C.I.F. B98496706 with fiscal and social address in Avenida Camí Nou 268 Xirivella 46950.
The present general conditions exclusively govern the sale by Negocios Inteligentes 7Experience, S.L. of the products presented in its web site www.v2charge.com/store/ and that the products offered in www.v2charge.com/store/ are mainly reserved to individuals.
The confirmation of the order of a product offered in the web page www.v2charge.com/store/ implies that the client expressly accepts the present General Conditions without the need to sign to confirm the acceptance.
By accepting this contract, the customer declares:
a) that he/she is a person of legal age and has the capacity to contract.
b) that he/she has read and accepts these General Conditions.
1.1 – The prices of the products offered are expressed in euros (€), all taxes included. Possible management and shipping costs are not included, their amount will be indicated at the time of final confirmation of each order.
1.2 – Negocios Inteligentes 7Experience, S.L. reserves the right to modify its prices at any time. The products will be invoiced on the basis of the rates in force at the time the order is registered.
1.3 – The products will remain the property of Negocios Inteligentes 7Experience, S.L. until their price is paid in full to Negocios Inteligentes 7Experience, S.L.
Orders placed on the Internet through www.v2charge.com/store/ involve contractual data between the client and Negocios Inteligentes 7Experience, S.L. which will be confirmed and collected prior to shipment.
Negocios Inteligentes 7Experience, S.L. reserves the right to cancel or reject any order from a client with whom there is a dispute regarding the payment of a previous order.
Negocios Inteligentes 7Experience, S.L. undertakes to accept orders in accordance with the terms of the General Conditions set out herein.
The client declares to know and accept the present General Conditions before confirming his orders.
The confirmation of an order implies, therefore, the acceptance of these General Conditions. Unless the contrary is proved, the data registered by Negocios Inteligentes 7Experience, S.L. constitute a proof of all the transactions carried out between Negocios Inteligentes 7Experience, S.L. and its clients.
Negocios Inteligentes 7Experience, S.L will always do its best to manage all orders.
Product offers and prices are valid as long as they are displayed on the website www.v2charge.com/store/ and always subject to stock availability.
For products that are not in stock, our offers and prices are valid subject to availability from our suppliers.
Within this framework, information on the availability of the products will be provided at the time the order is processed.
In the event that the product is not available after the order has been processed, the customer will be informed by e-mail or telephone of the delivery of only a part of the order or the cancellation of the order. The customer will be refunded the full or partial amount of the order within 30 days of placing the order.
4.1 METHOD OF PAYMENT
Payment for any purchase on www.v2charge.com/store/ can be made by credit/debit card (Visa, Mastercard, American Express, Visa Electron and/or other similar cards, by bank transfer to account number ES02 0049 1736 74 2010047706.
The customer’s account will be debited after confirmation of the agreement between the payment centres.
All purchase transactions on www.v2charge.com/store/ are carried out within a strict framework of confidentiality and encryption with SSL protocol. At the moment you press the button “Validate” or similar during the confirmation of the order, the bank verifies the validity of the credit/debit card number and checks that it is not blocked.
Negocios Inteligentes 7Experience, S.L. does not have in any case access to the bank details of the client or partner and does not store them in its servers. For this reason the client will have to provide them again every time he/she makes a new purchase in our online shop. In this way a double protection against abuses and frauds is obtained.
4.2 SECURE PAYMENT
In accordance with our commitment to payment security, we inform our customers that Negocios Inteligentes 7Experience, S.L. verifies the reliability of the data provided when placing an order. This process is part of our fight against fraud in Internet payment methods and to protect all consumers.
Negocios Inteligentes 7Experience, S.L is using a verification process in order to prevent fraudulent use of our customers’ bank details. For this reason Negocios Inteligentes 7Experience, S.L reserves the right to ask its clients to send (by fax or post) a copy of both sides of their national identity card, as well as a proof of address less than three months old. No order may be dispatched before these documents have been received and checked. The requested documents must be sent within six working days. Negocios Inteligentes 7Experience, S.L. reserves the right to refund the order if the aforementioned documents are not received, or if they are not valid.
Please refer to our Shipping Policies for delivery times and shipping rates.
6. CANCELLATION AND REFUND
Negocios Inteligentes 7Experience, S.L. reserves the right to cancel an order received either partially or completely in the following cases:
- the ordered product is not in stock
- no payment has been received or only partial payment has been received for the order
- the order is not in accordance with these General Terms and Conditions
The customer has the right to cancel or return his order. For more information please see our Cancellation and Return Policy.
In case you have received a wrong or defective product, we are very sorry. Please contact our customer service or [email protected]. We will tell you how to return the product in a simple way.
The products offered in Negocios Inteligentes 7Experience, S.L. comply with the Spanish legislation in force and the regulations applicable in Spain.
Negocios Inteligentes 7Experience, S.L will do everything possible to ensure that the photographic images of its products faithfully represent the products offered. Likewise, each product is accompanied by an exact description of its main characteristics.
The information that appears on www.v2charge.com/store/ is current as of the date of its last update. Negocios Inteligentes 7Experience, S.L reserves the right to update, modify or delete the information on this website.
This web site may not be altered, changed, modified or adapted. However, Negocios Inteligentes 7Experience, S.L reserves the right to make, at any time, as many changes and modifications as it deems convenient, being able to make use of this right at any time and without previous warning, regarding the availability of its products and campaigns.
10. PROTECTION OF PERSONAL DATA
11. FRAUDULENT CARDS
This merchant agrees not to allow any transaction that is illegal, or is deemed by the credit card brands or the acquiring bank, that may or has the potential to damage the goodwill of, or negatively influence them. The following activities are prohibited under the card brands’ programmes: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards.