Denka Support
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Need help with charging?
Update to the latest version
We continuously work to enhance the functionality of our products. The latest firmware version includes improvements and new features.
Check if V2C Payments or the RFID cards are activated.
Activate these functions only when you intend to use them. To optimise performance, keep them deactivated if you don’t need them.
Unleash the full potential of Denka
Explore more content for professionals
Installation manual
Access the Denka installation manual to follow step-by-step instructions ensuring a safe and efficient installation.
V2C Installer Panel
Check real-time information about the e-Charger without needing to travel, and configure its settings quickly and intuitively.
BIM Models
Integrate the e-Charger into your design, planning, and visualisation projects, improving your BIM workflow and compatibility with other platforms.
Resources
Do you need technical support?
Resolve your issue instantly through our AI Chat. If it is not resolved, submit a request via the Technical Support Centre and we will contact you as soon as possible to provide the best solution.
