Add an e-Charger

You can add a new charger to your user account from the V2C Cloud smartphone application or from the web platform www.v2c.cloud.

It should be noted that once the charger is registered, it can no longer be paired by another person, unless it is deleted. However, the owner of the charger can share it with other users. If the e-Charger is not registered to any device and the ID number is public, it can be registered by a third party without the owner’s consent. Therefore, it is important to perform the first pairing which gives full administrator permissions to the charger.

When you have e-Chargers with multiple sockets, you must pair each connector as if it were an independent charger and enter the corresponding ID for each case.

Once paired, the device can request connection via WiFi. To be able to do this, Bluetooth must be activated. If you do not have it enabled, it is advisable to do this step later by clicking directly on skip WiFi configuration.

V2C Cloud – smartphone version

To pair for the first time, it is necessary to have Internet connection on the cell phone. If there is no coverage, write down the ID number, go to an area where there is coverage and a stable Internet connection.

In the main screen of the app, click on the ‘+’ icon in the upper right corner

You can add your E-Charger* by manually entering the ID number, which is located on the side label of the device under S/N or serial number.

*Se le solicitará la localización en el momento de emparejamiento del punto de recarga, para uso estadístico y por seguridad. El ID del cargador es código alfanumérico compuesto por caracteres aleatorios.

To pair the device by scanning the QR code on the label, click on the camera icon.

*STEP 2: You will be asked for the location at the time of pairing of the charging point, for statistical use and for security. The charger’s ID is an alphanumeric code composed of random characters.

V2C Cloud – web version

To pair the e-Charger via the web, log in to the v2c.cloud platform and click on the add e-Charger button.

Select ‘Number of chargers’ in the menu panel.

Click the Add E-Charger button to add a new device.

Enter the charger ID number and assign it a name to identify it.