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V2C » Support Area » Pole Pro Support

Support for Pole Pro

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Need help with charging?

Update to the Latest Version

We continually work to enhance the functionality of our Pole Pro charger. Update your e-Charger to ensure you don’t miss out on any improvements.

Check if V2C Payments or RFID cards are active

Activate these features only when needed. Otherwise, deactivate them for optimal performance.

Unleash the full potential of Pole Pro

Discover More Professional Content

Installation Manual

Find detailed instructions for safe and efficient installation in the Pole Pro installation manual.

V2C Installer Panel

Access real-time information about the e-Charger without leaving your location. Adjust its settings quickly and easily.

Technical data sheet of electrical protections

A detailed description of Pole Pro’s internal protections and their technical characteristics.

Unifilar diagram and exploded view

You can view the simplified electrical connection of the device, making installation and maintenance more accessible.

Audiovisual Resources for Professionals

Floor mounting

Wall mounting

Electrical connection

Internet connection

Minimum configurations

Messages and LED lighting

Need technical support?

Submit a request through the Technical Support Centre, and we will get in touch with you as soon as possible to provide the best solution.