V2C » Support Area » V2C Business Panel

V2C Business Panel: how to create an account and use the platform

V2C Business Panel is a new platform that allows companies to manage and reimburse the charges that their employees make from home with their V2C charger.

If responsible for a company and employees charge fleet vehicles at their residence, with V2C Business Panel all charging information can be consulted in real time, the percentage of the cost you wish to reimburse can be decided, and payments can be managed in a fully automated manner.

Steps to create an account in V2C Business Panel

Registering for the V2C Business Panel is quick and easy. Follow these steps to start enjoying all the advantages of the platform.

Access V2C Business Panel

Access the website v2c.cloud/business-panel/.

Register an account

The first step is to register on the V2C Business Panel as the company representative.

If you already have an account on V2C Cloud, you can access using the same credentials. Otherwise, you will need to complete the registration by entering your email and creating a password to start using the platform.

In case of creating a new account, check your email and click on the verification link to validate your account.

Create a new account or sign in if you already have one
Click the link to verify your account
Fill in the company details.

Register the business data

Return to the platform and log in. 

Insert the company information. The requested information should indicate whether payments to employees are to be processed automatically or manually.

Automatic payment (Recommended)
The system manages and automatically sends the refund to the employee at the end of the month.

Manual payment
Manages the reimbursement to the employee manually.

IMPORTANT:
If a different email address is provided in this section from the one used to log in, a verification message will be sent to that new address for validation.

If the same email address used to access is provided in this section, no new verification message will be received.

Add the payment method

The next step is to add the bank card from which refunds will be made to employees for the loads performed.

Once added, log back in to V2C Business Panel.

Click on ‘Add Card’
Add your bank account details

Configure your V2C Business Panel account


In the section ‘Configuration‘, the refund percentage defined during registration can be consulted and modified, as well as the selected payment management type.

If automatic payment is activated, the amounts will be automatically charged to the registered bank card.

You can also activate the automatic activation, a feature that allows the charging sessions of the chargers added in the future to be automatically registered without the need to activate it manually.

Additionally, from this section you can review and update the company’s tax information, as well as manage payment methods, adding or removing bank cards.

You can also view the Company Code, a unique identifier that should be shared with employees so they can link their charger to the corporate account.

IMPORTANT:
The company code is the identifier that must be shared with employees to link their charger to the company account, in order to track their charging sessions and facilitate the corresponding reimbursements.

The modifications made in the ‘Configuration’ section will be used as default values. However, it is possible to customize or modify the settings of each charger individually.

Click on ‘Settings’
View or edit the coverage percentage
Click on ‘Automatic Payment Management’ to automatically charge the amounts to the card
Click on ‘Automatic Payment Management’ to automatically charge amounts to the card
Check the tax information
Manage payment methods
View and share the company code

How the employee links their e-Charger to the company account

Copy this link and share it with your employee so that they can view this step and complete the linking process.

V2C Cloud – versión smartphone

Select the settings icon
Scroll to the ‘Business Panel’ section
Activate the button to connect the e-Charger with your company
Fill in the required details to complete the linking

V2C Cloud – versión web

STEP 1
Go to the “E-Charger Settings” menu
STEP 2
Click on “Business Panel”
STEP 3
Enable the “Link the E-Charger to a company” option
STEP 4
Fill in the information. The company code is a unique identifier and will be provided by the responsible person in the company

This part of the process must be carried out by the employee from their personal account on V2C Cloud.

The linking can be done from the mobile app or from the web version. Follow the step-by-step images to correctly link the e-Charger.

If you still do not have an account created or have not added your charger, you will first need to complete that process by following these steps.

How to manage added devices

Once the employee has completed the linking, their charger will automatically appear in the ‘Devices‘ section of the V2C Business Panel.

From this section, each e-Charger can be customized individually: activate or deactivate the charging session logging, manage automatic payments, modify the refund percentage applied to that e-Charger, and change the assigned rate.

By default, each device adopts the general settings defined in the ‘Configuration’ section, although these values can be customized at any time.

In the options menu (three dots icon), additional information about the user and the device can be consulted, including the employee’s IBAN.

If payments are managed manually, this data can be used to make the bank transfer directly.

If automatic payment is activated (recommended option), no intervention will be necessary: the system will charge the company card and automatically credit the corresponding amount to the employee.

Click on ‘Device’.
From here you can customize every aspect.

How to add and modify rates

Click on ‘Rates’
Click on the ‘+’ icon
Create the required number of rates

In the section ‘Rates‘ new pricing configurations can be created.

It is only necessary to add a new rate, assign a name, and choose the type:

– Flat rate, with the same price per kWh throughout the day
– Hourly rate, which allows different prices to be set according to the time slot

In both cases, different amounts can be defined for weekdays and weekends.

Once the rate is created, it can be assigned to the corresponding charger from the section ‘Devices‘.

The platform requires that a default tariff is always active.

How to check billing and the monthly summary

In the section ‘Billing‘ you can view the monthly summary of the reimbursement, the energy consumed, and the invoices issued, with the option to download them. 

You also see a breakdown by employee with the energy consumed, the cost, and the corresponding reimbursement.

In case of viewing the current month, the status will appear in progress until the month ends.

If payments are managed manually, it will appear as pending at the end of the month and the status will need to be changed manually once the payment has been made outside the platform.

If the payment is automatic, the status will automatically update to completed at the end of the month.

In addition, it is possible to search by specific device or employee ID, filter by payment management type or status, and export the table to an Excel file.

The monthly summary at the top of the screen adds up the total refund and energy consumed, regardless of whether payment management is automatic or manual, and also regardless of whether the status is in progress, pending, or completed.

Click on ‘Billing’.
From here you can view all the data related to the completed charging sessions.

How to view the detailed analysis of all charges

Click on ‘Sessions’
View a more detailed analysis of the load breakdown

For a more detailed analysis of the load breakdown, access the section ‘Sessions’.

Unlike the table ‘Load breakdown by employee’ in the ‘Billing’ section, where the total summary of the month by employee and charger is consulted, here the total of the completed charging sessions is visualized, with a complete list indicating their start and end dates, duration, energy consumed, cost, and refund status.

It is possible to search by device or employee ID and filter by dates.

It is also possible to export all the detailed information in an Excel file.

Need technical support?

Solve your problem instantly through our AI Chat. If it is not resolved, create a request in the Technical Support Center and we will contact you as soon as possible to provide the best solution.

Ask our AI Chat.
Contact Technical Support.