What is V2C SmartLock?
V2C SmartLock is a new feature of the Trydan e-Charger that allows you to wirelessly unlock the charger using an e-Key, i.e. a device that uses BLE (Bluetooth Low Energy) connectivity. Using a smartwatch, a fitness wristband, a key fob or an electric vehicle such as the Tesla Model 3 or Model Y, you can unlock the charger without having to use the V2C Cloud app, the V2C Cloud web platform or the e-Charger’s keypad. For proper operation, it is important that the device has a static MAC address.
The e-Charger’s V2C SmartLock technology saves time and makes it easy to charge your electric car. Simply bring the e-Key close to the charger and it unlocks.
NOTE: Before linking the e-Key, you must check that the firmware version of the charger is 1.7.15 or later. You can check this in the Device settings > ID number section.
How can I link an e-Key to the charger via V2C SmartLock?
To pair the e-Key with your charger, go to your e-Charger and follow these steps in the V2C Cloud application. In the case of an electric vehicle, place the vehicle close to the charger without other Bluetooth devices, as the e-Charger will add the closest device.
NOTE: Please note that if the hose is connected to the vehicle, the charger will not lock even if it detects that the e-Key is moving away, so that charging can be carried out correctly.
Do you need technical support?
Generate a request in the Technical Support Centre and we will contact you as soon as possible to offer you the best solution.