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Installation manual for Pole Pro

Correct installation of an e-Charger is essential to ensure its proper operation. Therefore, understanding the risks, essential steps, and necessary tools is vital for a safe and successful installation.

Below is a detailed guide for the installation of our Pole Pro e-Charger. It contains all the information required to complete the process accurately. Additionally, you can refer to the simplified electrical connection of the device and its assembly, for both the floor and wall versions.

Pole Pro is a charger designed to supply power to 100% electric and plug-in hybrid vehicles. It connects to an alternating current supply network via an electric vehicle system. The connection to the vehicle can be via plug or permanent connection, and the charger’s output to the electric vehicle is alternating current. Versatile in its placement, it can be installed on the floor or wall and is suitable for both indoor and outdoor use.

The information in this manual is subject to change without prior notice. The images below are illustrative and may not exactly match the actual products.

Table Of Contents
  1. Required Tools for Installation
  2. Accessories Included with the Charger
  3. Steps for installing the Pole Pro e-Charger
  4. Electrical installation
  5. Internet connection
  6. How to charge with Pole Pro
  7. General features
  8. Safety warnings
  9. Need technical support?

Required Tools for Installation

Drill

Hammer

Wire Cutters

Measuring Tape

Screwdriver

Leveller and pencil

Screws and chemical anchors

Accessories Included with the Charger

Floor version

1x
Base

1x
Structure

4x
Nut DIN 934 M10

4x
Washer DIN125 10,5

Wall version

1x
Brackets

1x
Structure

1x
Washer DIN 9021 5,3 and Nut DIN 934 M5

4x
Plug nº8 L40 and Screw DIN 7982 5,5×45

1x
Rubber Washer 5×25

Steps for installing the Pole Pro e-Charger

Floor version

Create a concrete base, placing a tube in the middle to run the cables. Ensure the base is level.

Once the concrete is dry, feed the power cable through the PVC tube.

Remove the charger base from its packaging.

Take note of the charger’s base measurements.

Place the charger base to mark the positions for the four fixing holes.

Drill at the marked positions and insert 100mm M10 threaded studs, leaving at least 20mm exposed, and secure them with chemical anchors.

Place the base and secure it with DIN 125 10.5 washers and DIN 934 M10 nuts. Ensure the base is level once fixed.

Place the equipment on the base and secure it with four DIN 125 10.5 washers and four DIN 934 M10 nuts. Finally, correctly connect the power cables to the existing terminals. Review the electrical connection section.

Wall version

Remove the wall-mounting brackets from the packaging.

Mark the drill holes for the wall mounting according to the indicated measurements.

Drill the marked points with an 8mm bit and secure the bracket using four No.8 L40 plugs and four DIN 7982 5.5×45 screws.

Attach the equipment brackets to the wall brackets.

Secure the equipment to the lower bracket using the 5×25 rubber washer, DIN 9021 5.3 washer, and DIN 934 M5 nut. Finally, correctly connect the power cables to the existing terminals. Review the electrical connection section.

Electrical installation

The power supply line must be connected to an existing installation that complies with local regulations. Adhere to the current national and international installation standards (e.g., IEC 60364-1 and IEC 603645-52). Install a circuit breaker and residual current device on the line that supplies the charging point. Additional protection may be added, respecting local regulations.

Circuit breaker

Protection against short circuits is ensured by the installation’s protective devices, which do not exceed 75,000 A2s in the event of a short circuit. When sizing the breaker, consider potential ambient temperature variations in the electrical panel. The selection of electrical protection current must correspond to the charger’s maximum output current. We recommend 1.25 times the circuit’s nominal current.

Residual current device sizing

This must be identified by a qualified technician. Each charging station must be connected to its own residual current device, and no other electrical circuit should be connected to this device. A super-immune Type A residual current device should be chosen (in accordance with national standards).

Surge protection sizing

If national legislation requires the installation of a surge protection device, it must be sized according to the charging station’s maximum current. It may be incorporated into the charging point by selecting the appropriate accessory.

Power supply line sizing

When sizing the installation, do so in accordance with regulations. Consider the temperatures the cable may experience, taking into account the characteristics of the load.

Electrical connection

It is recommended that the installed conduit extends 15 cm into the charger to prevent water from entering. The power supply is connected to the input switch located in the charger, which powers the entire charging device. Square ferrules are mandatory.

Electrical installation configuration

Single-phase Configuration: Connect the wires to the connection terminal according to the diagram: brown wire (1) to phase R (L1), blue wire (2) to neutral (N), and green/yellow wire (3) to earth or equipotential bonding (PE).

Three-phase Configuration: Connect the wires to the connection terminal according to the diagram: brown wire (1) to phase R (L1), black wire (2) to phase S (L2), grey wire (3) to phase T (L3), blue wire (4) to neutral (N), and green/yellow wire (1) to earth (PE).

Internet connection

Pole Pro can establish an Internet connection in various ways:

Ethernet Connection (Network Cable)

Connect the network cable to the control device. The connection is made automatically. DHCP must be set to automatic mode (IP Assignment).

3G / 4G

The connection is made via a SIM card from any operator. You must remove the SIM card’s PIN beforehand and insert it into the corresponding slot on the control board.

WiFi via access point

The WiFi access point allows you to configure e-Chargers without connectivity for the first 10 minutes after powering on. To reactivate it, simply turn the charger off and on again.

Once activated, the access point icon appears, and you can connect by following the same steps as for any WiFi network. Find the network “V2C_Polepro” followed by the ID of each connector and enter the password “pole12345678“.

To access the access point interface, disconnect your mobile from the Internet by turning off mobile data. Open a web browser, enter the IP address 192.168.4.1, and use the credentials “admin” for both the username and password.

In the network tab, enter the name and password of the WiFi network you want to connect the e-Charger to. The device will restart with the WiFi connection active.

NOTE: You can change the WiFi configuration via the app. However, if you change it while currently connected via WiFi, the new configuration may be invalid, resulting in loss of Internet access.

WiFi via Bluetooth

If connectivity is unavailable, Pole Pro facilitates access to the charger through V2C Cloud via Bluetooth (this function is not available while connected to the Internet).

Once the charger is paired, a Bluetooth symbol will appear next to the device on the app’s main screen, indicating that various settings can be made.

How to charge with Pole Pro

Discover the initial charging process for our next-generation charger, from connecting the hose to interpreting the LED signals on the sockets. Learn how to enjoy efficient and advanced shared charging.

OCPP

Learn how to integrate your charger with a centralised charge network management system through this protocol.

LED Lighting

Understand the meaning of the various LED lighting colours on the charger’s connectors.

General features

e-Charger

Pole Pro

Colour

⚫ Black

Material

Vandal-resistant steel

Weight

55 kg

Display*

Yes
8” – 1.000 lumens

Mode

3 control PWM según ISO/IEC 61851-1

RFID reader

ISO/IEC 14443 A/MIFARE (In V2C Cloud models)

MID meter

In V2C Cloud models

Electrical protections per socket

Type A residual current device and 40A circuit breaker

Operating temperature

-25ºC a 70º

Storage temperature

-40ºC a 70º

Lighting according to charging status

Safety warnings

Risk of electric shock

Risk of residue projection

Risk of injury

Grounding required

Warning! Failure to follow safety instructions may result in death, personal injury, and equipment damage. V2C disclaims all liability for claims arising from non-compliance with these instructions.

Electrical hazard! The installation, initial start-up, and maintenance of the electric charging station must be carried out exclusively by competent and qualified technical personnel, fully responsible for compliance with installation regulations and existing standards.

Under no circumstances should you use damaged, dirty, or worn charging connectors.
The owner must ensure that the charger is always handled in perfect condition and regularly check that the plug or charging connector (including the charging cable) and the casing of the electric charging station are not damaged (visual inspection).
The manufacturer may assist the customer remotely to help adapt an internal component to the charger. Therefore, do not carry out any transformation or modification to the charging station without authorisation. Do not remove any identification, such as safety symbols, warning signs, nameplates, line markings, or identification plates!
In case of defect, disconnect the charger and report its deficiency. In extreme cases, it should be replaced.
It is not permitted to use any extension cables or converters for the connection of the e-Charger. The charger must be installed with its reference electrical cable in accordance with the regulations of each country.
Ventilation: Forced ventilation is not a fundamental requirement considering the manufacturing technology. Vehicles requiring forced ventilation cannot be connected.
Ensure you disconnect the charging cable by pulling the connector, never the cable. There is a risk of damage if not done correctly.
The equipment is protected against electric shock of class I.

V2C carries the CE mark. V2C applies the corresponding declarations of conformity.

V2C complies with the ROHS directive (2011/65/EC). V2C applies the corresponding declarations of conformity.

Electrical and electronic equipment, as well as their accessories, must be disposed of separately from household waste.

Need technical support?

Generate a request in the Technical Support Centre, and we will contact you as soon as possible to provide the best solution.

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