User manual for Pole Pro
The V2C team would like to thank you for choosing Pole Pro, an e-Charger specifically designed for use by multiple users in public spaces.
Please refer to this user manual to understand how Pole Pro operates and to achieve its maximum performance.
One e-Charger. Multiple Users.
Take full control of Pole Pro through V2C Cloud.
Grant authorisations to users, assign RFID cards, schedule charging, monitor charging status in real-time, and access historical consumption records. Achieve complete control and maximum versatility to share your e-Charger via our free V2C Cloud platform, available in both desktop and mobile versions.
This manual may be subject to changes without prior notice. The images displayed below are representative and may differ from actual products.
General Features
e-Charger
Pole Pro
Colour
⚫ Black
Material
Anti-vandal steel
Weight
55 kg
Display
Yes
8” – 1.000 lumens
Mode
Mode 3 PWM control according to ISO/IEC 61851-1
RFID Reader*
ISO/IEC 14443 A/MIFARE
MID Meter*
*Available in V2C Cloud models only
Electrical protections per outlet
Type B residual current device and 40A circuit breaker
Operating temperature
-25ºC a 70º
Storage temperature
-40ºC a 70º
Lighting based on charging status
Product Number Composition
POLEPRO-X2-32-3-W
| Model | POLE PRO | |
| Number of output sockets | 1 | X1 |
| 2 | X2 | |
| Current | 32 | |
| Network type | Single-phase | 1 |
| Three-phase | 3 | |
| Wall version | W |
| Accessories | Automatic reset differential (per socket) | V2C-REARM-1 |
| Single-phase type B differential (per socket) | V2C-DIFB-M | |
| Three-phase type B differential (per socket) | V2C-DIFB-T | |
| Single-phase P+T surge protection | V2C-IGAYSBTYP-M | |
| Three-phase P+T surge protection | V2C-IGAYSBTYP-T |
Internet connection
Pole Pro can establish an Internet connection in various ways. From Ethernet to 4G connection, as well as different WiFi connection methods, all making Pole Pro the best charger for a secure charging experience without disconnections.
Initial charging process for Pole Pro
RFID connection
If your charger has an RFID reader, you can share it securely as it only activates when one of the registered cards is swiped through the system.
Connect the charging cable to the car
Once connected, the light will immediately turn green, indicating the charging status (the electric vehicle is connected to the charger but not yet charging).
Start Charging
The LED light changes from green to blue. This colour indicates that charging is in progress.
End Charging
If the charger is equipped with a lock, it will be impossible to disconnect the cable from the e-Charger before the vehicle. Therefore, you must first disconnect the cable from the vehicle and then from the charger. It can also be disconnected by swiping the RFID card.
Safety Warnings
Electrical hazard! The installation, initial commissioning, and maintenance of the electric charging station must be carried out exclusively by competent and qualified technical personnel, who are fully responsible for complying with the existing installation provisions and standards.
V2C carries the CE mark. V2C applies the relevant Declarations of Conformity.
V2C complies with the RoHS Directive (2011/65/EU). V2C applies the relevant Declarations of Conformity.
Electrical and electronic equipment, as well as their accessories, must be disposed of separately from household waste.
If you have any suggestions to improve our services and your experience, we encourage you to let us know by sending an email to [email protected].
Need Technical Support?
Submit a request to the Technical Support Centre, and we will contact you as soon as possible to provide the best solution.