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V2C » Support Area » V2C Cloud Support » Setup and Operation of V2C Payments

Setup and Operation of V2C Payments

V2C Payments is a simple payment system available on V2C chargers. It’s a free platform that allows you to monetize your e-Charger by offering its use to other e-mobility users (valid with any charger with Cloud functionalities).

There are two different roles: promoter and user.
1. The promoter is the owner or manager of the e-Charger and has full control of the charger through the app or the V2C Cloud web portal. They automatically receive income from other users’ charges in their bank account..
2. The user is the person who wants to use the e-Charger. They only need to scan the charger’s QR code and select the charging time..

Download V2C Cloud

To enjoy all the features offered by V2C Payments, you need to have the V2C Cloud application. Download the app for your operating system or access it through the desktop version!

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Table of contents
  1. Download V2C Cloud
  2. Promotor
  3. User
  4. Do you need technical support?

Promotor

Registration on V2C Cloud

To enjoy the services of V2C Payments as a promoter, you must register on the V2C Cloud application, either from the desktop version or from the app.

IMPORTANT: When you register, you will receive a confirmation email. It is necessary to verify the registration to complete the account creation. If you don’t do this, you won’t be able to access the platform.

Add banking information and billing details

Once your account is created in V2C Cloud, log in from the desktop version and click on the V2C Payments section. Provide the bank account where you wish to receive the revenue from the charges. Additionally, enter your billing information to receive monthly invoices for the income.

Creating Rates in V2C Payments

From the main screen, go to the ‘V2C Payments’ section and click on ‘Rates’. It is necessary to define at least one rate for the proper functioning of the payment system. To do this, click on ‘+’ button.

You can do this step before or after adding the charger. In fact, you can modify the rates as many times as you need by clicking on the one you want to modify.

In this section, all created rates will appear.

STEP 1 Access the ‘Tariffs’ section.
STEP 2 To generate a new tariff select the ‘+’ button.
STEP 3 Fill in the rate name and parameters.
STEP 4 Once the data is completed, press the ‘+’ button so that it is registered.
STEP 5 Press the ‘Create rate’ button.
STEP 6 The created rate will appear in the V2C Payments rates section.

How to verify the connection of the e-Charger to the WiFi network?

It’s important to ensure that the charger is always connected to a network (WiFi or Ethernet) for the proper functioning of V2C Payments. In the web portal, go to ‘e-Chargers’ and check its status. It should not appear offline.

Activating V2C Payments on an e-Charger

Once at least one rate has been created, it is necessary to activate the payment system from the mobile app or the web portal. You should keep in mind that V2C issues an invoice at the end of the month and charges a single 5% commission.

End-of-Month Billing

All charges made during that month will be billed to the customer’s selected card.

Instant Billing

The customer is charged the full price indicated by the application, and once the transaction is completed, any unused amount is refunded.

Disabling V2C Payments

To deactivate it, simply slide the button to the left that you used to activate it previously.

V2C Cloud – smartphone version

STEP 1
Select the e-Charger and access the configuration menu inside
STEP 2
Slide the button to activate it
STEP 3
Select the tariff previously configured on the web portal for the chosen charger.
STEP 4
Choose between ‘end-of-month billing’ or ‘instant billing’.

V2C Cloud – web version

In the e-Chargers section, select the charger, the rate you want to assign and the type of payment. Then, select the ‘+’ button. To perform this action, the charger must be connected.

NOTE FOR PROMOTER: Features like V2C Payments, RFID, and similar ones should only be active when you need them. Otherwise, deactivate them to achieve optimal performance.

Operation Control

In the “V2C Payments” section of the desktop version, you have full control of your e-Charger. Among other things, you can check transactions, income, or invoices.

Transactions

In this section there are two sections. In the first you can see the amount you are going to receive that month, according to the charges that are being made. And, in the second you can control the operations carried out by filtering by the dates you want to consult. In addition, you can download PDF invoices for each of the transactions.

Tariffs

You can create rates by clicking on the ‘+’ button, modify them by clicking on the pencil icon, and delete them by selecting the cross icon.

Generate device QR code

If you want to generate a QR so that users can connect to the charger easily and quickly, especially if it is going to be installed on public roads, you can do so in the section by clicking on the QR code button on the charger to obtain a document with the instructions for use of the device.

Comission-free invitation

In the event that the promoter wants to share the charger without issuing any charge, there is a method to make sharing the e-Charger completely free. From the ‘invitations’ section you can offer the use of your charger just by entering the user’s email address.

Invoices

In this section you can download the monthly invoices for the transactions carried out.

User

Any user can connect to a V2C charger quickly and easily. V2C does not charge any usage fees for the V2C Payments service, and users are backed by the absolute security of the Stripe payment gateway.

Step-by-Step Guide to Charging Your Vehicle with V2C Payments

If you are a user, first download the V2C app and create an account. Once the account is created, follow these steps:

* The QR or ID (S/N) of the e-Charger is located on a silver sticker next to each connector. The application saves the last 3 chargers used by the user. Therefore, if you are going to use one of them, it is not necessary to scan the code or enter it manually again. You only need to select the charger from the “Payments” section.

Charging your vehicle via POS

You can also easily charge your vehicle by making a payment through a POS terminal.

Expense Control for Users

As a user, you have the possibility to control your expenses at all times easily and conveniently.

From the main screen, click on the user icon and then on “user data”. Then, select “payment transactions” to access all transactions made in detail. You can download the invoices in PDF format.

Do you need technical support?

Generate a request in the Technical Support Center and we will contact you as soon as possible to provide you with the best solution.

Contact Technical Support