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User manual for Denka


The V2C team would like to thank you for choosing Denka, an ultra-compact fast-charging e-Charger designed for more efficient public charging.

Please refer to the information in this user manual to understand how Denka works and to get the most out of its performance.

A versatile and compact e-Charger with great potential, powered by the V2C Cloud platform.

With the V2C Cloud app, available both as a desktop and mobile version, you’ll have full access to the most advanced features to manage your fast charger efficiently and flexibly.

Discover V2C Cloud
Table Of Contents
  1. General specifications
  2. Product number composition
  3. Internet Connection
  4. Cable placement and removal
  5. Initial Charging Process for Denka
  6. Safety warnings
  7. Need technical support?

This manual is subject to change without prior notice. The images shown below are for reference only and may differ from the actual products.

General specifications

e-Charger

Denka

Power

20kW / 40kW

Color

⚪ White and grey

Material

Aluminum and synthetic coating

Weight

50 kg

Cable and connector type

Straight / CCS Combo Type 2

Cable length

4,5m

Efficiency

≥ 95%

Lighting based on charging status and percentage

Operating temperature

-30ºC a 55º

Dynamic power control

Via external meter

Electrical protections

Mandatory for outdoor installation

RFID Reader

ISO/IEC 14443 A/MIFARE

Payment terminal

Optional

Product number composition

DENKA20 – DENKA40

Model DENKA
Current 20kW 20
40kW 40
Accessories White floor pedestal V2C-PEDDC

Internet Connection

Denka can connect to the internet in various ways: Ethernet, 4G, WiFi, and Bluetooth.
This ensures an exceptional charging experience without disconnections.

Cable placement and removal

Placing the cable

Removing the cable

Initial Charging Process for Denka

Activating the charge

Start charging using an RFID card, OCPP, or V2C Payments. Once the charger accepts the selected method, the LED indicator changes from light blue to white.

If the charger’s LED is already white, it means the charger is available, and you can start charging the vehicle.


Connect the charging cable to the car

As soon as you plug the cable into the vehicle, the LED light changes to green, indicating that the electric vehicle is connected to the charger but not yet charging.

Charging starts

When charging begins, the LED light changes from green to dark blue. This color indicates that charging is in progress. The light bar shows the current charge percentage.

Charging ends

To end the charging session, stop the process via V2C Payments, V2C Cloud, or by tapping the RFID card again.

OCPP

Discover how to integrate your charger with a central charge network management system through this protocol.

V2C Payments

Monetize your e-Charger with our free platform and maximize your return on investment.

LED lighting

Learn the meaning of the different LED lighting colors on the charger’s connectors.

Safety warnings

The equipment owner is responsible for ensuring that the charger is always used under optimal conditions.
In the event of any malfunction or anomaly, the device must be immediately disconnected and the issue reported. In serious cases, the device must be replaced.
It is strictly forbidden to make any modifications or alterations to the charging station without express authorization.
The use of adapters, converters, or extension cords is not permitted.
Thanks to the technology used in its manufacturing, forced ventilation is not required as a necessary condition.
When unplugging the charging cable, always pull the connector, not the cable, to avoid potential damage.

This mode 4 e-Charger is classified, in accordance with section 5 of the UNE-EN 61851-1 standard, as a power supply system for electric vehicles connected to an alternating current (AC) network. The power system consists of a fixed cable or a permanent connection.
Its installation is suitable for public roads and spaces for public or mixed use, and it is appropriate for both restricted-access and open-access locations.
It can be wall-mounted or installed on a pedestal, always on a level surface.
The device includes protection against electric contact in accordance with Class II standards.

V2C bears the CE marking. V2C issues the corresponding declarations of conformity.

V2C complies with the RoHS Directive (2011/65/EU) and issues the relevant declarations of conformity.

Electrical and electronic equipment, as well as their accessories, must be disposed of separately from household waste.

If you have any suggestions to improve our services and your experience, we encourage you to let us know by sending an email to [email protected].

Need technical support?

Generate a request in the Technical Support Centre, and we will contact you as soon as possible to provide the best solution.

Contact Technical Support