Support for Pole Pro
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Need help with charging?
Update to the latest version
We continually work to enhance the functionality of our Pole Pro charger. Update your e-Charger to ensure you don’t miss out on any improvements.
Check if V2C Payments or RFID cards are active
Activate these features only when needed. Otherwise, deactivate them for optimal performance.
Unleash the full potential of Pole Pro
Discover more professional content
Installation Manual
Find detailed instructions for safe and efficient installation in the Pole Pro installation manual.
V2C Installer Panel
Access real-time information about the e-Charger without leaving your location. Adjust its settings quickly and easily.
Installation template
Simplify installation by using a template to mark the points where the charger is to be bolted.
Technical data sheet of electrical protections
A detailed description of Pole Pro’s internal protections and their technical characteristics.
Unifilar diagram and exploded view
You can view the simplified electrical connection of the device, making installation and maintenance more accessible.
Audiovisual resources for professionals
Floor mounting
Wall mounting
Electrical connection
Internet connection
Minimum configurations
Messages and LED lighting
Resources
Need technical support?
Submit a request through the Technical Support Centre, and we will get in touch with you as soon as possible to provide the best solution.